Get to know your customers and build a better product offering with our must-have Post Purchase NPS Survey App.
By embedding your survey at the end of a customer’s purchase journey, you’ll see response rates shoot upwards.
No styling needed. The fastest way to customer feedback is on the order confirmation page.
Instantly act on your survey results via our analytics dashboard.
Collect valuable insights In less than 30 seconds, a critical component to figuring out where customer satisfaction is.
Building a strong customer base is the ultimate cornerstone for our Shopify merchants. That's because its cheaper and more effective than attracting new ones. You're in a prime position to up-sell and cross-sell them until you've amassed a squad of dedicated followers.
Here's a thing: If you're offering a great customer experience, customers would only buy from you or engage with your brand again - particularly after they've checked out. You need to figure out what takes customers off your brand in order to retain your customer base, you need to be proactive and ask customers for feedback.
That’s why we’ve put together this simple post-purchase survey app that will help you to create a simple, post-purchase survey in just a few minutes & discover the negatives (and hopefully the positive ones of being your customer!). Later, you can feed this knowledge straight back into the marketing loop and use it during the acquisition process to help reduce friction.
NPS Post Purchase Survey Form App ideally brings you the functionality to gauge the rate of customer happiness with your product offerings. Using the Net Promoter Score embedded in the customer feedback form, you can know the satisfaction level of your customers. Interestingly, our customer feedback Form app allows Shopify merchants to create numerous lists of questions suitable to their products and services that help derive metrics. The app is best designed to make referrals.
HulkApps has created the NPS Post Purchase Survey app to improve merchants’ relationships with customers. As you embed the feedback form in the checkout page or thank you page, you know one thing - your customers will consent to share their feedback. HulkApps has provided some clever attributes to make customers feel easy with feedback submission. You can use emoji, star ratings, and custom fonts to submit the most accessible form of feedback rapidly. Post Purchase Survey Form App also helps develop significant marketing initiatives and build captivating promotional campaigns specific to the customer persona. Besides, use NPS data to identify trends, use them as social proof to build customer loyalty.
Join our community of successful brands at HulkApps today!
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Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.
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