Experience effortless order tracking and boost customer satisfaction with real-time updates. Add real-time order tracking and status lookup to your store so your shoppers can see exactly where their package is 24x7.

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Hulk Order Status Tracker

Key Features of the Shopify Order Status Tracker App

Empower your customers with real-time insights with the Order Status Tracker App.

Shopify - Over 1100 carrier options

Over 1100 Carrier Options

Order Status Tracker supports over 1,100 global carriers, including FedEx, UPS, and DHL.

Shopify - Mobile responsiveness

Mobile Responsiveness

Experience seamless mobile responsiveness with Order Status Tracker, validated by Google Lighthouse tests.

Shopify - Status notification automation

Automate Status Notifications

Enable email alerts for customers whenever their order status changes, including both default and custom statuses, with adjustable trigger delays.

Shopify - Upload Image on the order search page

Upload Image on the Order Search Page

Customize the image on your Order Search Page, perfect for highlighting special offers or promotions for returning customers.

Shopify - Estimated delivery date

Estimated Delivery Date

Track estimated delivery dates based on order creation, destination, and fulfillment dates.

Shopify - Additional button customization

Additional Buttons

The order status page features two customizable buttons for actions like accessing FAQs or contacting support for delivery issues.

Shopify - Customizable email notifications

Editable Email Notifications

Send standard email notifications or customize personalized notifications for your clients.

Shopify - Custom email domains

Custom Email Domains

Customize the domain used to send order status updates to your customers

Sync with Shopify emails

Sync with Shopify Emails

Our App syncs package details with Shopify for events like "Out for delivery" or "Delivered", letting merchants select between Shopify's native emails or the app's email option.

Sync with Shopify emails

Blacklist Routes

Restrict certain countries, states, or cities from appearing on the tracking page by entering keywords. Replace them with a custom message in the tracking details.

Shipment exception alerts

Shipment Exception Alerts

Merchants can troubleshoot order exceptions using shipping alerts for instances like: order not found, order cancelled, failed attempt, tracking expired, temporary delayed, undelivered.

Estimated delivery date

Unlimited Custom Statuses

Create highly targeted and personalized custom labels and descriptions to order tracking pages and pick a specific time to automate the trigger.

Export order records

Export Order Records

Merchants can export order data in CSV format. Each unique order is listed on a separate row, with the option to include or exclude product line items.

SEO Optimized Tracking Page

SEO Friendly Tracking Page

Direct traffic to your site for a better shopping experience and control over search engine listings.

Big Brands That Trust the Hulk Order Status Tracker App

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About the Hulk Order Status Tracker App

Enhance your ecommerce experience by keeping customers informed about their orders with real-time updates, reducing the need for customer support inquiries and improving operational efficiency. Customers can easily check their order's progress with just their order number and email, enhancing their experience and reducing support costs.

Gain valuable insights into customer behavior to aid in marketing strategy development. Ensure timely and accurate shipment status updates to build trust and customer satisfaction. Enjoy additional features like a user-friendly admin panel, customizable forms, and integration with various courier services. Support a branded tracking page, real-time alerts, and seamless integration with Online Store 2.0 themes.

Why Choose the Order Status Tracker App?

Customers crave real-time updates from the moment they place an order until it's delivered. Top retailers have integrated order tracking, and now you can too! Boost customer satisfaction and cut support costs. Simply let buyers input their order number and email to view the latest status.


Keys to Successful Shipment Tracking:
  • Allow tracking via email or phone number
  • Deliver real-time status updates through email notifications
  • Enhance tracking with Google Maps integration
  • Set clear delivery estimates to manage expectations

Join our community of successful brands at HulkApps today!

Full description

Maximize the Potential of the Shopify Order Status Tracker App

Loyalty Rewards

Loyalty rewards are a strategic tool in fostering customer retention and encouraging repeat purchases. With the customizable banner on the order lookup page, you have the freedom to promote as you see fit. Use this space for exclusive loyalty rewards or discounts. Feature a promo code on the banner and pair it with our VolumeBoost app to offer dedicated discounts, enhancing brand loyalty and reducing acquisition costs.

Location Tracking

Equip your customers with a result page map for real-time order updates. Customize the map to showcase detailed shipping data or itemized package contents. The location tracking feature allows customers to stay up-to-date with their orders through a result page map that can display in-depth shipping information or package content details.

Boosting Customer Satisfaction

To increase customer satisfaction, it is essential to maintain transparency regarding the order status. The order tracking page should offer a detailed breakdown of the ordered items, comprehensive information about the shipment, the shipping address, and preferably a map showcasing the current location of the order.

Result Page Additional Buttons

After installing the app, navigate to Result Page in the settings to add up to two customizable buttons that can direct buyers to specific pages or URLs. Adjust text, border, background, and other button attributes to suit your style. Remember to enable each button in the settings for visibility on the result page. The additional buttons feature on the result page serves this purpose by offering quick navigation to other essential pages or services.

Result Page Map

Enable map tracking in the Results Page section of the app settings to allow customers to visually track their orders. They can view map previews, shipment details, and package contents, individually or simultaneously.

Adding Custom Statuses

Shopify provides five default order statuses: Ordered, Ready to Ship, In Transit, On Its Way, and Delivered. With the Order Status Tracker app, you can add custom statuses on the result page to keep your customers in the loop about their orders. There is no limit to how many custom statuses you can add between Shopify's default ones.

Reduce Customer Support Tickets

Frequently, support teams receive queries about order locations and estimated delivery dates. Implement the Order Status app to significantly reduce these tickets, especially during the high-demand holiday season, and ease the burden on your support team. Implementing an order status tracker can significantly reduce the number of tickets generated, allowing your support team to focus on other crucial areas.

Pricing

Free

Perfect for start-ups

Free

  • tick mark icon25 Store Orders/mo
  • tick mark iconTrack Across 1100+ Carriers
  • tick mark iconEmail Templates
  • tick mark iconAutomated Status Notifications
  • tick mark iconGoogle Maps Integration
  • tick mark iconLookup Form Settings
  • tick mark iconSEO Friendly Page
  • tick mark iconExport Order Records
  • tick mark iconIntelligent Delivery Estimates
  • tick mark iconAdditional Two Buttons
  • tick mark iconCustom Email Domain
  • tick mark iconSync Shopify Emails
  • tick mark iconBlacklist Routes
  • tick mark iconShipment Exception Alerts
  • tick mark iconUnlimited Custom Statuses
  • tick mark iconKlaviyo Integration
  • tick mark iconUpsell & Cross-sell Products
  • tick mark iconGoogle Translate Widget
  • tick mark iconButton on Order Confirmation
  • tick mark iconOrder History Sync
  • tick mark iconCustom Status Emails

Basic

Perfect for small businesses

$9.99/mo

  • tick mark icon250 Store Orders/mo
  • tick mark iconTrack Across 1100+ Carriers
  • tick mark iconEmail Templates
  • tick mark iconAutomated Status Notifications
  • tick mark iconGoogle Maps Integration
  • tick mark iconLookup Form Settings
  • tick mark iconSEO Friendly Page
  • tick mark iconExport Order Records
  • tick mark iconIntelligent Delivery Estimates
  • tick mark iconAdditional Two Buttons
  • tick mark iconCustom Email Domain
  • tick mark iconSync Shopify Emails
  • tick mark iconBlacklist Routes
  • tick mark iconShipment Exception Alerts
  • tick mark iconUnlimited Custom Statuses
  • tick mark iconKlaviyo Integration
  • tick mark iconUpsell & Cross-sell Products
  • tick mark iconGoogle Translate Widget
  • tick mark iconButton on Order Confirmation
  • tick mark iconOrder History Sync
  • tick mark iconCustom Status Emails

Growth

Perfect for scaling businesses

$24.99/mo

  • tick mark icon500 Store Orders/mo
  • tick mark iconTrack Across 1100+ Carriers
  • tick mark iconEmail Templates
  • tick mark iconAutomated Status Notifications
  • tick mark iconGoogle Maps Integration
  • tick mark iconLookup Form Settings
  • tick mark iconSEO Friendly Page
  • tick mark iconExport Order Records
  • tick mark iconIntelligent Delivery Estimates
  • tick mark iconAdditional Two Buttons
  • tick mark iconCustom Email Domain
  • tick mark iconSync Shopify Emails
  • tick mark iconBlacklist Routes
  • tick mark iconShipment Exception Alerts
  • tick mark iconUnlimited Custom Statuses
  • tick mark iconKlaviyo Integration
  • tick mark iconUpsell & Cross-sell Products
  • tick mark iconGoogle Translate Widget
  • tick mark iconButton on Order Confirmation
  • tick mark iconOrder History Sync
  • tick mark iconCustom Status Emails

Pro

Perfect for larger enterprises

$74.99/mo

  • tick mark icon2500 Store Orders/mo
  • tick mark iconTrack Across 1100+ Carriers
  • tick mark iconEmail Templates
  • tick mark iconAutomated Status Notifications
  • tick mark iconGoogle Maps Integration
  • tick mark iconLookup Form Settings
  • tick mark iconSEO Friendly Page
  • tick mark iconExport Order Records
  • tick mark iconIntelligent Delivery Estimates
  • tick mark iconAdditional Two Buttons
  • tick mark iconCustom Email Domain
  • tick mark iconSync Shopify Emails
  • tick mark iconBlacklist Routes
  • tick mark iconShipment Exception Alerts
  • tick mark iconUnlimited Custom Statuses
  • tick mark iconKlaviyo Integration
  • tick mark iconUpsell & Cross-sell Products
  • tick mark iconGoogle Translate Widget
  • tick mark iconButton on Order Confirmation
  • tick mark iconOrder History Sync
  • tick mark iconCustom Status Emails

*Introducing our Annual Plan - Upgrade your account to the Annual Plan and get 2 months free of charge!

Order Status Tracker App in Numbers

4.2M

Orders Tracked

540K

Notifications Sent

1.2K

Carrier Partners

52K

Installs

Frequently Asked Questions

Order tracking is essential for your ecommerce company since it informs customers when their order will arrive and where it is in the delivery process. This offers customers trust in your company's reliability and transparency and lowers customer contact about the order progress.

The Order Status Tracker App provides customers with information on the products included in their order, the real-time status of their package (shipped, out for delivery, etc.), where their order is at any given time, and much more.

Any new store that installs our Order Status Tracker App and has more than 25 store orders per month will need to upgrade its plan. Consider increasing your plan if your store's orders rise.

Our Order Status Tracker App is integrated across 1100+ carriers, including AmazonMws, Aramex, Arrow XL, and much more.

We make it easy for you to know where your customers' orders are by using Google Maps for real-time tracking. This not only speeds up your conversations with customers but also makes them feel more at ease because they can see where their package is at any moment.

The full-stack Shopify logistics solution from HulkApps ensures that your customers can track orders and keep up to date without you having to lift a finger. Our shipment tracker app has a guide that walks you through each step of setting up order tracking in your Shopify store.

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