CEOs and agencies are under relentless pressure to launch store on time and minimize downtime, often without any allowance in budget to do so.
Merchants have to execute code implementations incorporating customizations to suit their themes, without risking app conflicts.
Maintaining store’s sales demands always-on site. When any kind of interruptions occur, merchants need faster time to resolution.
Startups are usually limited by budget, to spend money to try out lots of unreliable apps and allow multiple developers in their stores might be risky for smooth running of a business.
As fast as customer needs are transforming and shaping the modern businesses, so support must adapt to meet fresh challenges.
Our Premium Support keeps your business running with 24/7 reactive support, for all our apps across the board. Live Chat Support guarantees that there would be no downtime.
Our Premium Support portfolio of named experts and dedicated account managers integrate apps seamlessly into your themes, making your website look professional.
Our Premium Support portfolio gives you the flexibility to scale and add extra services and expertise as you need them - with a better service compared to the competition.
This means your support contract can grow with your business needs, and you can focus on what matters most—providing excellent products to your customers.
Our team is invested in your success. Let us help you implement our apps to your store without wasting your time with Premium Subscriptions.
Dedicated Account Manager
The first level of personalized problem resolution, your DAM is a senior support manager, who will have ongoing context about the nuances of your business and advocates within developer team on your behalf.
Technical Expert
Your TE is the go-to resource with deep technical expertise, for troubleshooting integration code and creating ad hoc custom solutions, focused on providing customization to match your style.
Pay Per App
Get everything ready, from code integration, to app configuration, plus, basic personalization to match your theme.
Subscriptions
Pay one low monthly fee, and we'll send your work right at your time. No more over-paying for multiple apps support.
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Please share a few essential pieces of information that'll help our support members work quickly on your project
The HulkApps technical support team is available Monday to Friday from 10 AM to 7 PM Indian Standard Time. The average wait time is about 15 minutes, although it can take a few hours in some situations. As soon as we review your idea, we'll give you an update.
Please notice that any access to the product(s) or service offered by HulkApps does not count for a refund. However, should you experience problems with your order, we urge you to reach out to our dedicated support team.
Rising to serve you better, we are delighted to announce that PlanetX has been acquired by HulkApps, a Chicago-based leading Shopify agency. The combination of HulkApps Shopify services and PlanetX's strong capabilities in the eCommerce industry will lead to continued growth for both companies.