As we dive into the exclusive features of the Gladly app, let's understand how it can transform customer service for e-commerce brands. Developed by Gladly Inc and launched on February 16, 2021, this innovative platform has a track record of cultivating customer loyalty for brands on Shopify. With its people-centric approach, it eliminates the ticket-based system and offers a seamless communication experience, integrating voice, email, SMS, chat, social messaging, and self-service into one continuous thread.
Unified Customer Conversations : Gladly centralizes customer interactions across multiple channels into one continuous conversation, making every interaction personal and more efficient.
Efficient Agent Matching : By understanding customer history and preferences, Gladly ensures that shoppers are connected to the most suitable agent, fostering better engagement.
Integrated Self-Service : Tailored self-help options empower customers with immediate solutions, leveraging the comprehensive history brands have with them.
Simplified Communication Infrastructure : With all communication tools in one place, Gladly cuts down on complexity and overhead, offering a robust solution for a flat rate of $150 per month.
Advanced Compatibility : The platform works in synergy with Stella Connect, Klaviyo, Thankful, Attentive, Yotpo, Postscript, and more, enhancing its versatility.
With a notable rating of 4.7 from 27 reviews, it's evident why many of the world's most cherished brands trust Gladly for their customer service solutions.
At HulkApps, we realize that installation and setup can be daunting. That's why we make the integration of Gladly into your Shopify store as straightforward as possible. We tailor each setup process to the individual requirements of your store, ensuring the app complements your operations seamlessly.
Our adept team at HulkApps possesses a deep understanding of Shopify and Gladly's functionalities. We leverage this knowledge to address any unique integration challenges and offer a smooth transition, enhancing your customers' shopping experience.
Integration is not a one-off task for us. We provide continuous support and create customized solutions for your Shopify store, ensuring Gladly aligns perfectly with your business model. Our commitment to your store's evolving needs is unwavering.
We know time is of the essence in e-commerce. HulkApps prides itself on the efficient management of integration projects and thorough post-integration care. We work within your timelines to deliver exceptional service without compromising on quality.
In every integration process, data security remains paramount. We assure complete confidentiality and adherence to best practices to protect your information. Your satisfaction is our success, and our clear policies regarding pricing, payment, and refunds reflect our dedication to your store's prosperity.
Choosing HulkApps for integrating Gladly with your Shopify store signals the beginning of a partnership focused on providing outstanding customer service solutions that resonate with your brand values. By combining our expertise with a personalized approach, we are dedicated to ensuring that your store achieves and surpasses your strategic goals.
Transform your customer service with Gladly and the HulkApps team—where personal engagement meets professional excellence.
Disclaimer: Gladly app may require a fee to provide value to brands. However, setting up the Shopify Gladly app in your Shopify store can be difficult. Still, HulkApps and its Shopify professionals will help you configure it to your specifications to help you succeed!
When operating an online store, the personal touch with customers often gets lost in the sea of transactions and technology. It’s crucial, now more than ever, to equip your Shopify store with tools that not only enhance user experience but also foster communication. Whether you're in the Chat or Support ticket management sphere, understanding your customer's needs and addressing them effectively is what sets you apart from the competition.
The HulkApps Contact Us Form app is a seamless addition to any Shopify store looking to improve customer interaction through a custom contact form. With this app, you can design a contact page that is not just functional but also aesthetically pleasing, aligning perfectly with your store's branding.
For stores diving into Chat and Support ticket management, it's about building trust through every customer interaction. Our app facilitates just that—by creating a smooth communication channel. Convenient for both you and your customers, the Hulk Contact Us Form app blends customization with functionality, delivering a professional experience without compromising on user-friendliness.
Moreover, its compatibility with major analytics and marketing tools like PageFly, Google Analytics, Facebook Pixel, and Bing UET Pixel, positions your store to optimize every customer touchpoint.
Users of the Hulk Contact Us Form app praise it for being extraordinarily user-friendly and customizable. The setup is a breeze, and its consistent performance makes it a reliable choice for new and growing businesses. Plus, the responsive customer support from HulkApps is always there when you need it.
Say goodbye to the days of generic contact pages and hello to a personalized approach that your customers will love. Join the hundreds of Shopify merchants who are already benefitting from the powerful features of Hulk Contact Us Form.
Start your free trial now and elevate your Shopify store's customer conversation today!
Spending too much time on communicating your needs? We can fix that. With our streamline onboarding and intuitive forms, you can send all the required details to our experts at once.
In order to keep everything on track we have developed our own communication tool. It is great to have all the project communication including attachments and invoices in one place.
There will be a dedicated team working on the projects coming from you. You will be regularly updated on the progress on your email address.
We are confident enough in the quality of our service to offer one of the most liberal refund policies around. Unsatisfied with a service from HulkApps? You will get a full refund on any order for any reason.
We are a group of 140 in-house Shopify coders, programmers, marketers, and designers with over 10 years of industry experience.
We need to recharge our batteries but in the case of an urgent project, we make exceptions and overcome the craziest deadlines.
We offer 2-price options depending on completion time. While placing an order you will see the approximate delivery date. We may adjust the delivery date depending on project complexity. We start working only after the client's approval of delivery date and price.
We offer unlimited revisions. Bug fixes and minor tweaks are always on us. Additions and sizable changes will be charged separately.
Sure. Just contact us whenever you need our assistance. Even if it is months after project completion.
We will never publish anything without your prior permission. Everything between us is kept in complete confidence, as stated in our privacy policy.
We use USD (United States Dollars).
We accept PayPal and all major credit cards.
We require full payment before we start our work.
Based on project scope, we provide discounted packs. We have substantial custom discounts and great delivery adjustments for large scale projects. After we review your requirements, a further price adjustment is made.