Post Purchase Survey

Improve your customer experience and boost customer satisfaction with a custom Survey using our Post-purchase survey app.
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About Post Purchase Survey

Set up an e-commerce post-purchase survey to Collect feedback & Grow sales:

Implementing a survey right after your customers make a purchase is an easy, non-intrusive way to help you boost your e-commerce sales.

By collecting website feedback, you get to learn directly from your customers how to improve the buying experience and overcome potential objections. In fact, it’s so valuable and simple to create that we recommend all our e-commerce customers create this survey before any other.

That’s why we’ve put together this simple app: to help you create a simple, post-purchase survey to customers in just a few minutes.

Example questions you can ask:
  1. How would you rate your overall experience?
  2. What can we do to improve the experience?
  3. What did you love the most about the experience?
  4. What almost stopped you from completing your purchase?
  5. How did you hear about us?
  6. What best describes you?
  7. What product should be made next?
  8. What is your preferred method of connecting with us?

Getting answers at the moment and as close to the experience as possible makes this type of survey more effective than a traditional, after-the-fact email survey (and it won’t get buried in your customers’ inbox).

Set up your basic post-purchase on-page Satisfaction Survey Form in 5 minutes:
  1. Name your survey
  2. Set your survey to appear on your post-purchase page
  3. Add the questions
  4. Personalize the thank you message (even include a discount code for future purchase)
  5. Set the appearance (make sure to match your site’s color scheme and theme)
  6. Lastly, Activate your Survey!
Post Purchase Survey by HulkApps lets you:
  • Customize your survey question or use defaults
  • Log all survey results
  • Export Feedback Results
  • Add Your Custom Branding
  • Receive an email notification whenever a you receive a survey

Improving the performance and experience of your website starts with understanding what your visitors want and what's preventing them from achieving it. Target questions to specific visitors anywhere on your web and mobile site. (even on order confirmation or thank you page)

Final thoughts:

If you don’t already have a post-purchase survey in place, stop what you’re doing and set one up right now. (Really, it only takes 5 minutes!)

Getting answers at the moment and as close to the experience as possible makes this type of survey more effective than a traditional, after-the-fact email survey (and it won’t get buried in your customers’ inbox). Most importantly, the insights you’ll gain are some of the quickest wins you can have when it comes to increasing your sales and conversions.

Set up your post-purchase survey, and boost your e-commerce sales with Post-Purchase Survey App by HulkApps. Free forever. Get started!

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