Research_report Report for bigcommerce vs shopify

BigCommerce vs. Shopify: A Comprehensive Comparison of E-commerce Platforms

  1. Introduction
  2. 1. Pricing
  3. 2. Features
  4. 3. User-Friendliness
  5. 4. Customization Options
  6. 5. SEO Capabilities
  7. 6. Security
  8. 7. Customer Support
  9. 8. Market Performance
  10. Conclusion


Selecting the right e-commerce platform is essential for establishing a successful online store. BigCommerce and Shopify are two leading platforms that offer robust features and functionality for businesses of all sizes. In this comprehensive report, we will compare BigCommerce and Shopify based on their pricing, features, user-friendliness, customization options, SEO capabilities, security, customer support, and market performance. By understanding the differences between these platforms, you will be better equipped to make an informed decision for your e-commerce business.

1. Pricing

1.1 BigCommerce: - BigCommerce offers pricing plans starting at $29.95 per month for the Standard plan, $79.95 per month for the Plus plan, and custom pricing for the Pro and Enterprise plans. - The Standard plan is suitable for small businesses, while the Pro and Enterprise plans cater to larger enterprises with advanced needs. - BigCommerce does not charge transaction fees on any of its plans, allowing businesses to keep more of their sales revenue.

1.2 Shopify: - Shopify offers pricing plans starting at $29 per month for the Basic plan, $79 per month for the Shopify plan, and $299 per month for the Advanced Shopify plan. - Transaction fees are charged on each sale made through external payment gateways, ranging from 2% to 0.5% depending on the plan. - Shopify also offers Shopify Lite for $9 per month, which allows businesses to add a Buy button to an existing website or social media page.

Opinion Both BigCommerce and Shopify offer competitive pricing plans, but BigCommerce stands out by not charging any transaction fees. This can be a significant cost-saving aspect for businesses, especially those with high-volume sales.

2. Features

2.1 BigCommerce: - BigCommerce provides a comprehensive set of built-in features, including advanced inventory management, multi-channel selling capabilities, and native support for digital products and subscriptions. - It offers flexible product variants, options, and SKUs, allowing businesses to sell a wide range of products. - BigCommerce also integrates with popular marketplaces such as Amazon, eBay, Walmart, and Instagram, helping businesses reach a broader customer base.

2.2 Shopify: - Shopify offers a wide range of features, with a focus on user-friendly design and customization options. - Its App Store provides over 5,000 apps and integrations, allowing businesses to enhance their store's functionality with additional tools for marketing, SEO, customer support, and more. - Shopify's POS system enables businesses to sell in-person, with seamless integration between offline and online sales channels.

Opinion Both BigCommerce and Shopify offer a rich set of features. BigCommerce excels in built-in capabilities, while Shopify offers a vast selection of third-party apps for added functionality.

3. User-Friendliness

3.1 BigCommerce: - BigCommerce provides a user-friendly interface that is easy to navigate, with a drag-and-drop editor for store customization. - The platform offers helpful video tutorials and extensive documentation to guide users through the setup and management process. - However, beginners may need to invest more time in learning the platform due to its extensive features.

3.2 Shopify: - Shopify is known for its intuitive and beginner-friendly interface. - The platform's dashboard is easy to navigate, and its drag-and-drop editor simplifies the process of building and customizing an online store. - Shopify's user-friendly design makes it an excellent choice for beginners with limited technical expertise.

Opinion Both BigCommerce and Shopify offer user-friendly interfaces, but Shopify's intuitive design and drag-and-drop editor make it particularly well-suited for beginners.

4. Customization Options

4.1 BigCommerce: - BigCommerce provides a range of customization options, allowing businesses to create unique and personalized online stores. - Its Stencil theme framework enables advanced customization of store design and layout. - BigCommerce also offers access to HTML, CSS, and JavaScript, allowing developers to customize and extend the platform's functionality.

4.2 Shopify: - Shopify offers a wide selection of themes and templates, allowing users to customize the look and feel of their online store. - The platform's liquid templates and theme editor provide advanced customization options for more experienced users. - Shopify's App Store offers a vast library of apps for additional customization and functionality.

Opinion Both BigCommerce and Shopify provide extensive customization options. BigCommerce's use of the Stencil theme framework and the ability to access HTML, CSS, and JavaScript offers more flexibility for advanced customization.

5. SEO Capabilities

5.1 BigCommerce: - BigCommerce offers built-in SEO features, including customizable URLs, meta tags, and automatic XML sitemaps. - The platform also provides advanced SEO tools to optimize product descriptions, headings, and image alt tags. - BigCommerce integrates with popular SEO tools like Google Analytics and Google Search Console.

5.2 Shopify: - Shopify offers basic SEO features, including customizable meta tags and alt text for images. - The platform supports automatic generation of XML sitemaps and provides integration with Google Analytics and Google Search Console for SEO optimization. - Shopify also offers a built-in blogging platform, allowing businesses to create and optimize content for search engines.

Opinion Both BigCommerce and Shopify offer essential SEO features. However, BigCommerce's advanced SEO tools provide more comprehensive options for optimizing product pages and improving search engine visibility.

6. Security

6.1 BigCommerce: - BigCommerce provides robust security features, including Level 1 PCI DSS compliance and SSL encryption for secure transactions. - The platform automatically updates security patches, ensuring that stores are protected against vulnerabilities. - BigCommerce offers protection against DDoS attacks and includes data backups for added security.

6.2 Shopify: - Shopify is also Level 1 PCI DSS compliant and provides SSL encryption for secure transactions. - The platform handles security updates and server maintenance, ensuring that stores are protected against threats. - Shopify offers fraud analysis tools and chargeback protection for added security.

Opinion Both BigCommerce and Shopify prioritize security, with robust measures in place to protect user data and secure transactions.

7. Customer Support

7.1 BigCommerce: - BigCommerce offers 24/7 customer support via live chat, email, and phone. - The platform provides a detailed knowledge base, community forums, and video tutorials to assist users with troubleshooting and learning.

7.2 Shopify: - Shopify offers 24/7 customer support through live chat, email, and phone. - The platform provides a comprehensive help center, community forums, and video tutorials to support users and address their questions and concerns.

Opinion Both BigCommerce and Shopify provide reliable customer support options, including live chat and extensive documentation, ensuring that users have access to assistance whenever needed.

8. Market Performance

8.1 BigCommerce: - BigCommerce powers over 95,000 websites, showcasing its significant user base and market presence. - The platform has processed over $25 billion in sales for its customers in 2021. - BigCommerce's focus on built-in tools and scalability has attracted businesses of all sizes, from small startups to enterprise-level companies.

8.2 Shopify: - Shopify powers over 1.9 million websites, making it the leading global e-commerce platform. - The platform reported processing over $183 billion in sales worldwide across its customer base in Q3 2021. - Shopify's wide market reach and extensive ecosystem of apps and integrations have contributed to its dominance in the e-commerce industry.

Opinion Both BigCommerce and Shopify have a significant presence in the market, with large user bases and substantial sales volumes. Shopify's market reach and extensive ecosystem of apps give it a slight edge in terms of market performance.


In conclusion, both BigCommerce and Shopify are powerful e-commerce platforms that offer a wide range of features and functionality. BigCommerce stands out for its competitive pricing and lack of transaction fees, making it an attractive choice for cost-conscious businesses. Its robust built-in tools and advanced customization options make it ideal for businesses looking for scalability. On the other hand, Shopify's intuitive user interface, extensive app store, and market dominance make it a popular choice for beginners and businesses with specific customization needs. Ultimately, the decision between BigCommerce and Shopify depends on your specific business requirements, budget, and long-term growth strategy.

Additional Sections:

Migration and Onboarding

  • If you are considering transferring your current online store to a new platform, both BigCommerce and Shopify offer migration tools and services to streamline the process.
  • BigCommerce's migration tools ensure minimal downtime and disruption to your business operations, making it easier to transition from Shopify or other platforms.
  • Shopify's migration tools, combined with its wide range of apps and integrations, make it a popular choice for businesses looking to migrate their stores.

Real-Life Example (Hypothetical Scenario):

  • Imagine a small boutique clothing store, "Fashion Fusion," is looking to establish an online presence to reach a broader customer base.
  • The store owners want a platform that offers robust built-in features, customization options, and affordable pricing.
  • After comparing different e-commerce platforms, they decide to go with BigCommerce due to its competitive pricing, comprehensive built-in tools, and scalability.
  • Fashion Fusion successfully sets up its online store on BigCommerce, leveraging the platform's advanced inventory management capabilities, multi-channel selling options, and integration with popular marketplaces.
  • With seamless payments, secure transactions, and reliable customer support, Fashion Fusion grows its online sales and expands its customer base.


APA Format:

Forbes (2021). A Comprehensive Comparison of Shopify and BigCommerce for Building Online Stores. Retrieved from

BigCommerce (n.d.). BigCommerce vs Shopify: A Comprehensive Comparison of Ecommerce Platforms. Retrieved from

NerdWallet (n.d.). BigCommerce vs. Shopify: A Comprehensive Comparison for E-Commerce Business Owners. Retrieved from


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