App Status

All Systems Operational

  • Options, SKUs, and Rules & Customization - Infinite Product Options Admin
  • Options, SKUs, and Rules & Customization - Infinite Product Options Servers
  • Options, SKUs, and Rules & Customization - Infinite Product Options Storage
Upcoming Incidents
  • Oct 27, 2020
    • Infinite Product Options application Server Maintenance

Resolved: On Oct 27, 2020 [04:30 AM EST] to Oct 27, 2020 [06:30 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window

Past Incidents
  • Oct 20, 2020
    • Volume & Tiered Discount and Simple Contact Us Form applications Server Maintenance

Resolved: On Oct 20, 2020 [01:45 AM EST] to Oct 20, 2020 [04:00 AM EST], our applications servers are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 19, 2020
    • Post Purchase Survey Security Update 

Resolved: On Oct 19, 2020 [05:00 AM EST] to Oct 19, 2020 [07:00 AM EST], our application servers are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 19, 2020
    • Age Verification, Badge Master and Sales Pop applications Sercurity Updates.

Resolved: On Oct 19, 2020 [02:00 AM EST] to Oct 29, 2020 [04:00 AM EST], our applications are scheduled for security update. Users will not be able access the application during maintenance window

  • Oct 13, 2020
    • GDPR + CCPA Cookie Bar App Update 

Resolved: On Oct 13, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], update of our application is rolled out with new features. There might be a downtime for 45 mins where users will unable to access the application

  • June 25, 2020
    • Simple Contact Us Form Server Maintenance 

Resolved: On June 29, 2020 [06:30 AM EST] to June 29, 2020 [07:00 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance

  • June 25, 2020
    • Volume and Tiered Discount Server Maintenance 

Resolved: On July 2, 2020 [07:30 AM EST] to July 2, 2020 [09:30 AM EST], our application servers are scheduled for maintenance. Users will not be able access the application during maintenance.

  • June 23, 2020
    • Infnite Product Options has stopped functioning

Resolved: From Jun 22, 2020 [06:15 PM EST] to June 23, 2020 [10:45 PM EST], Users are unable to access the application from the Shopify back-end and also no customers were able to place the orders on Shopify store.

  • Mar 27,2020
    • Order Status Tracker has stopped functioning

Resolved: From Mar 27,2020 [1:30 AM EST] to Mar 27, 2020 [07:30 AM EST], Users are unable to access the application from the Shopify back-end and customers are unable track their orders on Storefront. Our developers are working on it and will resolve the issue ASAP.

  • Feb 20,2020
    • Emails are not delivered due to a change in eMail Service policy.

Resolved: From Feb 19,2020 [11:00 AM EST] to Feb 21, 2020 [03:00 PM EST], No activity emails are being delivered to Merchants and respective store's customers due to a change in policy. Our developers has implement the changes. This incident is now resolved.

  • Jan 26,2020
    • Our Product Reviews application is experiencing issue with Shopify App Bridge

Resolved: From Jan 26,2020 [09:30 AM EST] to Jan 29, 2020 [01:45 PM EST], Product Reviews application is experiencing issue with Shopify App Bridge and it is been looked after by our app developers and Shopify app support team. This incident is now resolved.

  • Dec 8,2019
    • Some of our apps were experiencing a server down time

Resolved: From Dec 08,2019 [10:00 PM EST] to Dec 09,2019 [07:00 AM EST], Infinite Product Options & Volume & Tiered Discounts apps experienced a downtime of our server. This incident is now resolved.

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