How to Remove Mailchimp Popup from Shopify: A Step-by-Step Guide

Table of Contents

  1. Introduction
  2. Understanding the Issue
  3. How to Remove Mailchimp Popup from Shopify
  4. Final Thoughts
  5. FAQ

Have you ever visited a website and been greeted almost immediately by a popup asking you to subscribe for updates or offers? While these can be a fantastic tool for growing a mailing list or promoting sales, there are times when a business needs to remove or update them. Specifically, Shopify store owners who have integrated Mailchimp popups may find themselves in a situation where these popups need to be removed or updated, but the process for doing so isn't immediately clear. If that's you, you're in the right place.

Introduction

Imagine you're browsing through your Shopify store, and suddenly, a popup that you thought had been disabled months ago reappears. Frustrating, right? Perhaps you've rebranded, switched email marketing tools, or simply decided to take a different marketing approach. Regardless, the lingering popup now feels out of place, and its persistence is puzzling.

Here, we'll dive into why removing an outdated or unwanted Mailchimp popup from your Shopify store is more than just a cosmetic change—it's about ensuring your customer’s online experience aligns with your brand’s current strategy and message. You'll learn the steps to identify and remove remnants of Mailchimp's code directly from your Shopify store's backend. By the end of this post, you'll not only know how to remove the popup but also understand why keeping your digital environment clutter-free matters for your brand.

Understanding the Issue

Mailchimp popups are coded into your Shopify store, which means simply uninstalling the Mailchimp app or disabling the popup feature in Mailchimp won't remove the popup from your store. The code snippet responsible for triggering the popup is still embedded in your store's theme files, waiting to spring into action. This tiny piece of code can cause a big headache if not dealt with properly.

How to Remove Mailchimp Popup from Shopify

Removing the Mailchimp popup entails diving into your Shopify store's code. Don't worry; you don't need to be a coding expert to do this. Follow these simplified steps:

Step 1: Access Your Theme Code

  1. Log into your Shopify admin dashboard.
  2. Go to Online Store > Themes.
  3. Find the theme you're using and click on Actions > Edit code.

Step 2: Locate the Popup Code

  1. Within your theme code, search for the theme.liquid file under the Layout section.
  2. Open the theme.liquid file and look for a snippet of code related to Mailchimp. It might be clearly labeled with comments like <!-- Start MailChimp Signup Form --> or similar. Remember, the exact code can vary based on how it was added.

Step 3: Remove the Code

  1. Once you’ve located the Mailchimp popup code, delete it.
  2. Save your changes by clicking the Save button at the top right corner.

Step 4: Check for Residual Code

It’s not uncommon for popup code to also be added to other files, especially if you’ve added popups to multiple pages or used different themes in the past. Check the following:

  • Other template files: Browse through your Templates directory for any additional instances of the Mailchimp code.
  • Asset files: Sometimes, popup functionality might rely on JavaScript housed in your theme's asset files (Assets directory). Look for any files that could be related and check their contents for Mailchimp references.

Step 5: Preview and Test

After making these changes, preview your store to ensure that the popup has been successfully removed and that your site's functionality remains intact. Navigate through various pages to confirm the popup does not appear at any point.

Final Thoughts

Streamlining your site's user experience by removing unwelcome popups can enhance your brand reputation and customer satisfaction. Keep your Shopify store fresh and aligned with your current marketing efforts by regularly reviewing and updating the tools and codes embedded in your site.

Remember, while the focus here was on removing a Mailchimp popup, the process is similar for other third-party services. Regular housekeeping in your store's code can prevent outdated scripts from affecting your site's performance and user experience.

FAQ

Q: Will removing the Mailchimp popup affect my email marketing efforts?

A: Removing the popup won’t affect your existing email list or your ability to send email campaigns through Mailchimp. It simply stops the popup from appearing on your Shopify store.

Q: Can I reinstall a Mailchimp popup after removing it?

A: Yes, you can. If you change your mind or want to reintroduce the popup with updated information, you can create a new popup in Mailchimp and add the provided code snippet to your Shopify store following a similar process.

Q: What if I can't find the code?

A: If you’ve looked through the theme.liquid file and other templates but can’t find the code, it might be tied to a specific app you’ve installed. Review your installed apps and their settings for options related to popups or Mailchimp integration.

Removing an old Mailchimp popup from your Shopify store isn't just about tidying up—it’s a step toward maintaining a cohesive, on-brand customer experience online.

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