How to Efficiently Put Your Shopify Store on Hold

Table of Contents

  1. Introduction
  2. Can You Really Put Your Shopify Store on Hold?
  3. Conclusion


Have you ever wondered, "Can I put my Shopify store on hold?" Whether you're planning to take a well-deserved vacation, undergoing a brand revamp, or simply need to take a break from the digital storefront hustle, it's a valid question many e-commerce entrepreneurs find themselves asking. Surprisingly, the answer can lead to more possibilities than one might expect. The ability to pause your Shopify store, under certain conditions, not only provides you with flexibility but also allows you to strategically plan your next moves without fully disconnecting from the digital world. In this comprehensive guide, we will dive deep into how you can pause your Shopify store, what considerations to keep in mind, and how to make the most out of this period. By the end of this blog post, you will gain a thorough understanding of the pause process, ensuring your e-commerce business can adapt and thrive, even in times of hiatus.

Can You Really Put Your Shopify Store on Hold?

The straightforward answer is yes, you can put your Shopify store on hold, but there are specific guidelines and considerations to be aware of. Shopify recognizes that business owners might need to take a step back occasionally. Thus, they offer different plans and options to accommodate this, with one of the most notable being the "Pause and Build" option.

The "Pause and Build" Option

When life or business requires you to take a break, the Pause and Build plan can come to the rescue. This option is tailored for Shopify store owners who are past their free trial period and are subscribed to a paid plan. For a reduced cost of $9 USD per month, this plan allows you to halt all selling activities while still granting you access to the backend of your store. This means you can continue to work on your store's improvement, redesign, or whatever tasks you wish to undertake, sans the checkout functionality. It's an ideal choice for those with seasonal businesses or for anyone planning to make comprehensive changes to their store without feeling rushed.

What You Can Do

While on this plan, you can:

  • Access your Shopify admin to edit products and themes
  • Customize your store
  • Plan and implement a rebranding strategy

It's important to note, however, that while on the Pause and Build plan, certain functionalities like online checkout, POS, discounts, and third-party integrations will be disabled.

Preparing to Pause

Before hitting pause, it's vital to prepare both your store and your customers for what's to come. Here are some actionable steps you can take:

  1. Inform Your Customers: Update your website with a clear message about pausing your selling activities. Consider sending out a newsletter or utilizing social media to keep your customers in the loop.

  2. Customize Your Storefront: If you're keeping your store visible, think about removing “Add to Cart” buttons or hiding product prices to prevent customer confusion.

  3. Set Up Password Protection: For those opting for a total blackout while they make changes, Shopify allows you to password protect your store. This ensures that only people you choose to share the password with can view your storefront.

Presenting a transparent and thoughtful strategy about your temporary halt can help maintain customer goodwill and set the stage for a successful return.

Navigating Through the Pause

During this pause, it's crucial to stay engaged and utilize the time wisely. You might consider:

  • Conducting market research to refine your product offerings
  • Improving your store's SEO
  • Enhancing store aesthetics and user experience

Even in a state of pause, your business's evolution continues.

Making A Comeback

Deciding when to end your store's hiatus involves careful consideration. Once you're ready to take off the pause and relaunch, Shopify makes it simple to reactivate your store. You will need to choose a new Shopify plan since the old one becomes invalid when you pause. This can be a great opportunity to reassess and select the best plan that aligns with your updated business goals.


Putting your Shopify store on hold might initially seem like a daunting prospect. However, with the right information and strategic planning, it can turn into a valuable period for growth and improvement. Whether it's taking some time off or avidly working on your store's backend, the pause functionality is a flexible feature that supports Shopify store owners in managing their business aligned with their personal and professional needs. Remember to keep your customers informed, make strategic use of the pause period, and plan for a strong comeback. Your store's pause could very well be the preamble to its most successful chapter yet.


Q: Will pausing my store affect my SEO rankings?
A: Pausing your store can potentially affect your SEO if your store is invisible to customers for an extended period. However, if you're still updating your site and keeping some pages open, the impact can be minimal.

Q: Can I pause my store during the free trial period?
A: No, the Pause and Build option is only available to stores that are past the free trial period and currently on a paid plan.

Q: What happens to my store's data when I pause?
A: Your store’s data remains intact while paused. You can still access your admin and make changes as needed.

Q: Can I still access my Shopify admin if I deactivate my store completely?
A: No, deactivating your store completely will remove your access to the Shopify admin. To regain access, you'd need to reactivate your store with a valid payment method.

Q: Is it better to pause or deactivate my Shopify store?
A: It depends on your circumstances. If you plan to return to active selling, pausing is the better option. Deactivating is more permanent and should be considered if you’re not planning to return.