How To Cancel Your Shopify Free Trial: Step-By-Step Guide

Table of Contents

  1. Introduction
  2. Understanding Shopify Free Trial
  3. Cancelling Shopify Free Trial: A Step-by-Step Guide
  4. Making the Most of Your Shopify Trial
  5. Conclusion
  6. FAQs about How to Cancel Shopify Free Trial

In the ever-evolving landscape of e-commerce, platforms like Shopify have become invaluable for entrepreneurs looking to carve out their space in the online marketplace. With its user-friendly interface and a plethora of features, Shopify has made it possible for anyone with a dream to start an online store. One of Shopify's appeals is its free trial, allowing prospective store owners to test the waters before fully committing. However, circumstances change, and you may find yourself wondering, "Can you cancel Shopify's free trial?" This article is your definitive guide to navigating this process, ensuring you can make informed decisions about your Shopify journey.


Imagine you've embarked on the exciting journey of setting up your online store with Shopify, enticed by the promise of a hassle-free trial period. As you explore the platform's vast capabilities, you realize that you need to cancel your trial for one reason or another. The question that now looms is, can you cancel Shopify's free trial, and if so, how? In this comprehensive guide, we delve into the specifics of the Shopify free trial, offering a step-by-step approach to cancel it, and providing insights to ensure you're making the most informed decision possible.

Understanding Shopify Free Trial

Before we dive into the cancellation process, it's important to understand what the Shopify free trial offers. Shopify's free trial is a period during which you can use the platform without any charge, giving you the chance to build your store, familiarize yourself with its features, and decide whether Shopify meets your e-commerce needs. Typically, Shopify offers a 3-day free trial, with occasional promotions extending this period.

The Purpose of the Free Trial

The free trial serves a dual purpose. For Shopify, it's a chance to showcase its robust platform and numerous features that can help businesses thrive online. For users, it's an opportunity to experiment with Shopify without financial commitment, allowing them to assess if it suits their business model and goals.

Cancelling Shopify Free Trial: A Step-by-Step Guide

  1. Log In to Your Shopify Account: Start by accessing your Shopify dashboard using your login credentials.
  2. Navigate to the ‘Settings’ Page: Once logged in, locate the 'Settings' tab on the bottom left of your dashboard.
  3. Select ‘Plan and Permissions’: In the settings menu, find the ‘Plan and Permissions’ or similar option to access your current Shopify plan.
  4. Choose ‘Cancel Trial’: Shopify will present you various options related to your plan. Look for the ‘Cancel Trial’ or a similar button.
  5. Confirm Cancellation: You’ll be asked to confirm your decision to cancel the trial. Follow through with the prompts to complete the process.

Important Considerations

  • Data Preservation: Understand that upon cancellation, your store data might not be retained. However, Shopify often preserves your store setup for a limited period, should you decide to return.
  • Outstanding Charges: Be aware of any charges incurred during your trial, such as app subscriptions, as these might still be billed.

Making the Most of Your Shopify Trial

Before deciding to cancel your Shopify free trial, consider these tips to ensure you've fully explored what Shopify can offer:

  • Explore Extensively: Use the trial period to dive deep into Shopify's features. Experiment with different themes, add products, and explore the app store.
  • Seek Support: Shopify's support team and vast online resources can help answer questions and overcome challenges you might face.
  • Understand Limitations: Recognize what the free trial doesn’t include, such as certain premium features, to avoid surprises.


Canceling your Shopify free trial is a straightforward process, designed to be hassle-free for users who choose to explore alternative paths. Whether Shopify isn’t the right fit for your current needs, or you need more time to decide on your online store platform, understanding how to navigate your trial period effectively is crucial. Remember, the world of e-commerce is vast, and finding the right platform is key to unlocking your store's potential.

FAQs about How to Cancel Shopify Free Trial

Q: Will I be charged if I forget to cancel the free trial? A: Shopify requires you to choose a plan before the trial ends; however, forgetting to cancel might transition you into a paid subscription. Always mark your calendar as a reminder.

Q: Can I reactivate my store after cancelling the free trial? A: Yes, Shopify preserves your store data for a limited time, allowing you to reactivate your store by choosing a paid plan.

Q: Is it possible to get another free trial with the same email? A: Typically, Shopify's free trial is limited to one per store. To get another trial, you might need to use a different email.

In conclusion, while the decision to cancel your Shopify free trial might come from various personal or business reasons, knowing how to do so effectively empowers you to keep exploring the vast possibilities of e-commerce until you find the perfect fit.