Can You Cancel Shopify After Free Trial? Here’s Everything You Need to Know

Table of Contents

  1. Introduction
  2. Understanding Shopify's Free Trial
  3. Can You Cancel Shopify After Free Trial?
  4. Before You Cancel: Key Considerations
  5. Making the Most of Your Shopify Free Trial
  6. Conclusion
  7. FAQs about How to Cancel Shopify Free Trial

In the fast-paced world of e-commerce, platforms like Shopify have become go-to solutions for setting up online stores quickly and efficiently. Among its many user-friendly features, Shopify offers a free trial to new users, allowing them to explore the platform without any upfront financial commitment. However, the end of the free trial period often brings a crucial decision point for many users: to continue with a paid plan or to cancel the service. If you're wondering, "Can you cancel Shopify after the free trial?" you've come to the right place. This comprehensive guide will navigate you through the process, while also exploring some thoughtful alternatives and considerations.


Are you standing at the crossroads of deciding whether or not to continue with Shopify after your free trial? It's a decision that many online entrepreneurs face, and it's not always straightforward. Whether you're assessing Shopify's fit for your business or considering budget constraints, it's important to know your options. In this post, we will delve deeply into the process of canceling Shopify after the free trial, highlight some key considerations to bear in mind, offer alternative solutions, and provide insightful tips to get the most out of your trial period.

By the end of this journey, you'll have a clearer understanding of how Shopify's trial and subscription model works, what steps to take if you decide to cancel, and how to leverage your trial experience for maximum benefit. Let's embark on this exploration together.

Understanding Shopify's Free Trial

Shopify’s free trial is designed to give you a taste of what the platform has to offer without asking you to commit financially right off the bat. The trial period allows you access to a wide range of Shopify’s features, enabling you to set up your store, explore the interface, and even begin the process of adding products and designing your storefront. Here are some key points to consider about the Shopify free trial:

  • Trial Duration: Shopify's free trial can vary in length, typically ranging from 3 to 14 days. This period gives you ample time to test-drive the platform and determine if it aligns with your business needs.
  • Trial Features: During the free trial, you’re allowed to fully explore Shopify’s functionalities. This includes access to themes, the ability to add products, and the use of essential apps. However, you won’t be able to make actual sales until you choose a paid plan.
  • Trial Limitations: It's crucial to understand the limitations of the free trial. For instance, while you can set up your online store, you're unable to launch it and start selling to the public without selecting a subscription plan.

Can You Cancel Shopify After Free Trial?

Yes, canceling your Shopify subscription after the free trial is straightforward. If you find that Shopify doesn’t meet your expectations, or if you’re not ready to select a paid plan, you have the option to cancel without incurring any charges. Here's how you can do it:

  1. Log into your Shopify account: Navigate to the admin dashboard of your Shopify store.
  2. Find the 'Settings' menu: This is usually located at the bottom left of your dashboard.
  3. Select ‘Plan and Permissions’: Here, you’ll see your current plan details.
  4. Choose ‘Cancel Subscription’ or ‘Close Store’: Shopify will ask you to provide a reason for your cancelation. This is for their feedback and doesn’t affect your ability to cancel.
  5. Confirm Your Decision: You’ll be asked to enter your password to verify your identity. After this, your subscription will be canceled.

Before You Cancel: Key Considerations

Before you hit the cancel button, there are several important considerations to keep in mind:

  • Billing: Ensure any outstanding bills are settled. Shopify doesn’t allow subscriptions to be canceled if there are unpaid invoices.
  • Back up Your Data: Export any valuable data from your Shopify store, such as product details and customer lists, as you won't be able to access this information once your trial ends and the store is closed.
  • Domain and Apps: If you’ve purchased a domain through Shopify or subscribed to third-party apps, make sure to transfer your domain and cancel any app subscriptions respectively.

Making the Most of Your Shopify Free Trial

To avoid premature cancelation, here are some tips for leveraging the Shopify free trial to its fullest:

  • Set Clear Objectives: Have specific goals for what you want to achieve by the end of the trial.
  • Explore Extensively: Use the trial period to thoroughly test Shopify’s features and functionalities.
  • Seek Support: Don’t hesitate to reach out to Shopify’s customer support for assistance and resources.
  • Compare with Other Platforms: Consider comparing Shopify with other e-commerce platforms during your trial to make an informed decision.


Deciding whether to continue with Shopify post-free trial is a significant decision for your business. Armed with the right information and a clear understanding of your options, you can make a choice that best suits your entrepreneurial journey. Whether you decide to cancel your Shopify subscription or proceed with a paid plan, remember that this decision is just one step in your broader business strategy.

FAQs about How to Cancel Shopify Free Trial

  • Q: Will I be automatically charged after the Shopify free trial ends?

    • A: No, Shopify requires you to actively choose a paid plan to continue using the service. You won't be charged automatically at the end of the free trial.
  • Q: Can I reactivate my Shopify store after canceling?

    • A: Yes, you can reactivate your Shopify store by logging in to your account and selecting a new plan. Keep in mind, though, that certain data might not be retrievable if too much time has passed since deactivation.
  • Q: Are there any cancellation fees?

    • A: No, Shopify does not charge any fees for canceling your subscription.
  • Q: Can I switch to a different plan instead of canceling?

    • A: Absolutely. Shopify offers various plans tailored to different business sizes and needs. You can switch to a different plan that might be more suitable for your business before deciding to cancel outright.

Remember, the journey with Shopify or any e-commerce platform should align with your business goals and operational needs. Making informed decisions with a clear understanding of your options is key to your success in the online marketplace.