Introduction
In the digital age, customer reviews play an integral role in shaping purchasing decisions. Today, we focus on two popular Shopify apps, TrustReviews and Reviews.io, that are designed to collect and display reviews on ecommerce platforms. The aim of this comparison is to help you decide which app suits your business needs better.
Overview of TrustReviews
Key Features
TrustReviews offers various features like automated review invitations, customizable widgets, and advanced analysis tools. These features collectively enhance a customer's trust in a product and brand, leading to increased sales.
Benefits
TrustReviews helps businesses build credibility and improve SEO. By prominently displaying customer feedback, it enhances shoppers' confidence, leading to improved conversion rates. Offered in multiple languages, it caters to a global audience.
Pricing
TrustReviews offers a free plan with essential features, and the paid plans start from $7.99/month, offering advanced features such as automated sending of review requests and enhanced customization options.
Overview of Reviews.io
Key Features
Reviews.io provides similar features such as review invitations and rich snippet stars but goes an extra mile offering a unique 'Review Publisher' feature that publishes reviews to Google, Bing and Yahoo for increasing visibility.
Benefits
The app enhances the trustworthiness of a business, helping to increase sales. Additionally, it offers robust integrations, ensuring seamless incorporation into the existing ecommerce setup.
Pricing
Reviews.io has various pricing options catering to different needs. The pricing starts from £45/month and offers a free trial period for you to test out the services.
Direct Comparison
Both apps offer product review collection and display services. However, Reviews.io offers unique features like 'Review Publisher' and provides integration options with various CRM tools, which TrustReviews doesn't provide.
Pros and Cons
TrustReviews
Pros
- Advanced analytics tool for critical insights.
- Multiple languages offered.
Cons
- Limited integrations.
Reviews.io
Pros
- 'Review Publisher' feature enhances online visibility.
- Robust integration possibilities.
Cons
- Comparatively expensive.
User Reviews and Ratings
TrustReviews has received a high user satisfaction rating, reflecting its ease of use and effective performance. On the other hand, Reviews.io is praised for its unique features and excellent customer support.
Conclusion/Recommendation
If you seek an inexpensive option with basic tools, TrustReviews is the app for you. However, if you're searching for unique features and don't mind the premium pricing, Reviews.io stands as an excellent choice.
FAQs
What languages does TrustReviews support?
TrustReviews supports multiple languages, enhancing its suitability for international businesses.
Does Reviews.io offer a free trial?
Yes, Reviews.io offers a free trial period to evaluate its features.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
- Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
- Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
- Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
- Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
- Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
