Shopify Upselling and Cross-Selling Apps: Voyager Upsell & Cross‑Sell vs Navidium Shipping Protection

Table of Contents

  1. Introduction
  2. How Does Voyager Upsell & Cross‑Sell Work?
  3. How Does Navidium Shipping Protection Work?
  4. How Much Does Voyager Upsell & Cross‑Sell Cost?
  5. How Much Does Navidium Shipping Protection Cost?
  6. Cost Analysis: Voyager Upsell & Cross‑Sell vs. Navidium Shipping Protection
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion


Did you know that increasing customer retention by just 5% can boost profits by 25% to 95%? Upselling and cross-selling are vital strategies that empower businesses to maximize this value with existing customers. As crucial techniques in the e-commerce landscape, they not only enhance customer experiences but also significantly boost revenue outcomes. The right upselling and cross-selling apps can be game-changers, paving the way to higher average order values and stronger customer relationships. In today's digital marketplace, apps like Voyager Upsell & Cross‑Sell and Navidium Shipping Protection have emerged as solutions that offer merchants a host of options for strategic upselling and cross-selling. Integrated seamlessly with Shopify, both apps are designed to leverage customer interactions and increase overall sales performance. Let's get to know these tools and assess how they can contribute to your e-commerce success.

How Does Voyager Upsell & Cross‑Sell Work?

Voyager Upsell & Cross‑Sell by Skup is a sophisticated tool that offers a tailored approach to upselling. By tracking every item in a user's cart and their shopping device, Voyager ensures the upsell is as relevant and compelling as possible. Here, precision meets opportunity; businesses of all sizes can provide their customers with curated product recommendations that feel more like a service than a sales pitch. The ubiquitous nature of Voyager's technology affords businesses, from fledgling startups to sprawling enterprises, the ability to introduce upsells seamlessly at key moments in the shopping experience. For instance, a small boutique could suggest a matching accessory at checkout, while a large retailer might offer an extended warranty for an electronics purchase. The result? An increase in cart size and customer satisfaction.

How Does Navidium Shipping Protection Work?

Navidium Shipping Protection, developed by Ecom Propeller, transforms the traditional, intermediary-managed shipping insurance model into a profitable upselling opportunity for merchants. It allows businesses to offer customers in-house shipping protection as an enticing upsell. With Navidium, you can keep 100% of collected shipping protection fees while controlling costs associated with lost or damaged packages. Aiming at small to large businesses, Navidium offers scalable plans. A newer business could leverage free coverage for up to 50 orders a month, providing peace of mind to customers without a hefty investment. For larger businesses, sophisticated features like a claims portal and AI-driven automation (soon to be released) anticipate the complexity and volume of their operations.

How Much Does Voyager Upsell & Cross‑Sell Cost?

Considering the prime role of cost-effective upselling tools in e-commerce profitability, Voyager Upsell & Cross‑Sell meets this need with a straightforward pricing model: $27 per month. This plan grants businesses the core functionalities necessary to implement strategic upsell opportunities without overwhelming users with complex feature sets or unexpected fees. This pricing simplicity makes it an attractive prospect for businesses desiring a focused upsell solution.

How Much Does Navidium Shipping Protection Cost?

Navidium, on the other hand, offers tiered pricing to match business scale and demand. Starting freely for up to 50 orders and progressing through Essentials ($29.99/month for 500 orders), Growth ($49.99/month for 1000 orders), to Enterprise ($99.99/month for unlimited orders), each plan is clear-cut and scaled to size. The promise of AI and automation capabilities on the horizon adds future value to these plans, at no extra cost to the current features.

Cost Analysis: Voyager Upsell & Cross‑Sell vs. Navidium Shipping Protection

A side-by-side comparison reveals both apps have their merits in their own contexts. While Voyager presents a single, no-nonsense pricing option, Navidium flexes to accommodate businesses as they expand. Both apps forego setup fees and entice with ease of use. Entrepreneurs on a budget might lean towards Voyager's affordable flat rate, whereas scaling businesses might find value in Navidium's more granular plans.

User Reviews & Customer Support Insights

Is Voyager Upsell & Cross‑Sell Good?

With an impressive rating of 4.9 stars from 504 reviewers, it's safe to speculate that Voyager's simplicity and effectiveness resonate well with users. Its clear-cut approach to upselling might be one of the standout features lauded by the Shopify community. While the app description touts "Heroic Support," these high marks suggest a substantial level of satisfaction with customer service.

Is Navidium Shipping Protection Good?

Mirroring Voyager's positive sentiment, Navidium Shipping Protection boasts a perfect 5-star rating from 313 reviews, signaling a robust approval from its users. This indicates that its self-managed insurance model and seamless integrations with other Shopify apps provide an exceptional upsell experience that is both profitable and customer-centric.

User Preference: Voyager Upsell & Cross‑Sell or Navidium Shipping Protection?

While both apps are highly rated, Navidium's flawless rating suggests a slight edge in user satisfaction. This could be attributed to its diverse offerings and value-added features, which are equally accessible to enterprises and growing businesses.

Integration and Compatibility Comparison

Voyager Upsell & Cross‑Sell Integrations:

Despite the lack of specific integrations mentioned for Voyager, its strength lies in its focused function as an upselling tool. Its compatibility with Shopify ensures a smooth user experience for merchants on the platform.

Navidium Shipping Protection Integrations:

Navidium demonstrates an expansive list of integrations, from Recharge and Klaviyo to several cart upsell apps, bolstering its utility beyond mere shipping protection. These integrations suggest Navidium's commitment to providing a comprehensive revenue-generating system for merchants.


When choosing between Voyager Upsell & Cross‑Sell and Navidium Shipping Protection, merchants are faced with two competent tools for enhancing their Shopify stores. Voyager stands out with ease of use and a simplified pricing model, perfect for those looking for an effective, dedicated upselling solution. Navidium, while a bit pricier, offers a more nuanced program that not only protects but increases revenue through its innovative take on shipping protection. In essence, if you value specificity and cost-efficiency, Voyager could be your go-to app. Conversely, if the breadth of features and customizable shipping protection appeal to you, Navidium may offer the added leverage your online store needs. Both apps have their unique strengths and deserve consideration based on your business model, size, and growth objectives.

Still Searching for the Right Fit?

Finding the perfect app to enhance your Shopify store's functionality can be a challenge, especially when it comes to upselling and cross-selling. You want an option that not only boosts revenue but elevates your customers' shopping experience. Allow us to introduce a contender that might just end your search: Frequently Bought Together, developed by Code Black Belt.

Key Features of Frequently Bought Together

Frequently Bought Together brings a host of powerful features to your storefront:

  • AI-driven recommendations: Offers personalized product suggestions, based on years of continuous algorithm training.
  • Customizable product bundles: Enables you to create your own bundles for every product to suit your business strategy.
  • Multiple discount types: Includes four types of bundle discounts to tempt customers and improve conversion rates.
  • Seamless theme integration: Adapts beautifully to your store's design, with customizable styles to match your brand.
  • High-performance handling: Efficiently deals with large volumes of products, orders, and high traffic without a hitch.

Why We Recommend Frequently Bought Together

In the landscape of upselling and cross-selling apps, Frequently Bought Together stands out for its sophisticated AI algorithm which has been trained and refined since its launch in March 2017. It’s not merely about increasing order values—it’s about understanding your customers and providing them with valuable recommendations that enhance their shopping experience. Moreover, the app's ability to smoothly integrate with various review platforms like Shopify POS, Yotpo,, and others, ensures that your recommendations are bolstered by social proof.

Pricing Structure

The value-packed pricing of Frequently Bought Together begins at $9.99/month, which includes a 30-day free trial. This transparent investment is a testament to the app's confidence in providing ROI through its advanced functionality.

Merchant Feedback

The app boasts a stellar rating of 4.9 out of 2327 reviews. It's clear that merchants aren't just satisfied—they're delighted with the results. From the ease of installation and customization to the exceptional customer support, Frequently Bought Together earns its high praise. The merchants emphasize the significant impact on sales, the professional aesthetic, and the smart bundling options that the app brings to their stores.

Experience the synergy of advanced machine learning and practical e-commerce tools. Let Frequently Bought Together propel your store towards more conversions and a better shopping journey for your customers. The right tools make all the difference—see the proof for yourself.

Explore Frequently Bought Together Now

Transform your store's potential into tangible success—effortlessly.