Shopify Returns and Exchanges Apps: Sorted Returns Center vs Parcel Panel Returns &Exchange

Table of Contents

  1. Introduction
  2. How Does Sorted Returns Center Work?
  3. How Does Parcel Panel Returns &Exchange Work?
  4. How Much Does Sorted Returns Center Cost?
  5. How much does Parcel Panel Returns &Exchange cost?
  6. Cost Analysis: Sorted Returns Center vs. Parcel Panel Returns &Exchange
  7. User Reviews & Customer Support Insights
  8. Integration and Compatibility Comparison
  9. Conclusion


E-commerce returns can be as high as 30% of all products ordered online, shaping the landscape of online shopping significantly. In this dynamic sphere, Returns and Exchanges applications become critical. Not only do they aid in retaining customers by offering frictionless return experiences, but they also help in recapturing potential lost revenue. This is where Sorted Returns Center and Parcel Panel Returns &Exchange step in, leveling up the return process by providing a suite of options that seamlessly integrate with retailers' platforms, boosting customer satisfaction, and streamlining operations.

How Does Sorted Returns Center Work?

Sorted Returns Center is aimed at automating and simplifying the returns process. With its customizable portal, it allows for a personalized returns process, managing returns, exchanges, and refunds efficiently. For businesses, the app offers the ability to set return windows and rules, receive analytics, and provide updates to both customers and retailers. Unique features such as auto-generated labels and customizable communications position it as an essential for businesses seeking to enhance customer experience, be they fledgling startups or multinational corporations.

How Does Parcel Panel Returns &Exchange Work?

Parcel Panel Returns &Exchange focuses on turning the returns process into an opportunity for customer retention and cost-saving. With a self-service return center and email notifications offering real-time updates to customers, the app streamlines returns and exchanges to a noteworthy extent. A notable feature is its integration with established shipping platforms like FedEx and DHL, making it highly adaptable for businesses of various sizes seeking to internationalize their returns process.

How Much Does Sorted Returns Center Cost?

In the e-commerce returns management, a cost-effective solution is invaluable. Sorted Returns Center offers a Silver plan at $20/month for 100 returns, a Gold plan at $50/month for 300 returns including additional auto-features, and a Platinum plan at $500/month for 3500 returns with premium support. Each plan is designed to cater to businesses at different growth stages, with features scaling to match the operations size. There are no hidden fees, providing transparency and predictability in budgeting.

How much does Parcel Panel Returns &Exchange cost?

Unfortunately, pricing for Parcel Panel Returns &Exchange is not available from the provided data. However, the app is positioned as a competitive solution that seems particularly suitable for businesses looking for comprehensive integration capabilities.

Cost Analysis: Sorted Returns Center vs. Parcel Panel Returns &Exchange

While we have detailed pricing information for Sorted Returns Center, the lack of such for Parcel Panel Returns &Exchange makes a direct comparison challenging. However, with its 5-star rating and plethora of integrations, Parcel Panel may present significant value. Selecting the right app will depend on specific business needs and budget constraints.

User Reviews & Customer Support Insights

Is Sorted Returns Center good?

With a strong average rating of 4.7 stars from 416 reviews, Sorted Returns Center appears widely appreciated. Customers likely value its automated features and customization options. While no direct mention of customer support is provided, the high rating implies efficient service and user satisfaction.

Is Parcel Panel Returns &Exchange good?

Parcel Panel's perfect 5-star rating from 197 reviews suggests excellence in delivering a top-tier returns experience. High marks point to its seamless integrations and user-friendly interface, with the positive reception potentially influenced by effective customer support.

User Preference: Sorted Returns Center or Parcel Panel Returns &Exchange?

On paper, Parcel Panel holds a higher average rating, albeit from fewer reviews. It may be preferred for its integrations and ease of use. However, Sorted Returns Center's robust feature set and tiered pricing can be very attractive to an operationally diverse clientele. User preferences could also be contingent on the scale and complexity of their return processes.

Integration and Compatibility Comparison

Sorted Returns Center Integrations:

While the provided data does not specify integrations for Sorted Returns Center, its standalone features appear to comprehensively address the needs of returns management without the necessity for external software.

Parcel Panel Returns &Exchange Integrations:

Parcel Panel boasts integrations with a range of shipping services like DHL, FedEx, and ShipStation, which could significantly enhance the return processing efficiency for businesses, especially those with a global reach.


Sorted Returns Center and Parcel Panel Returns &Exchange both offer substantial features that can revolutionize the returns and exchanges process. With their respective strengths, like Sorted's tiered plans and Parcel Panel's extensive integrations, businesses are equipped to select an app that best aligns with their specific needs. While Sorted Returns Center is a robust contender for businesses desiring a depth of customization in their returns experience, Parcel Panel may appeal to those valuing integration simplicity and shipping versatility. Each app has proved its worth in the returns management space, evident by their stellar user ratings, and either could serve an e-commerce platform with distinction, depending on its particular returns and exchanges strategy.

Still Searching for the Right Fit?

Are you on the lookout for a Shopify app that can truly enhance your customer's return and exchange experience? At HulkApps, we understand that finding the perfect app to streamline your workflow can be quite the challenge. While you weigh your options for returns and exchanges, we'd like to introduce you to an essential tool that could be just the right fit for your store's needs – the Hulk Form Builder.

Key Features of Hulk Form Builder

Hulk Form Builder is a versatile app designed to cater to your sophisticated form-building requirements. Whether you need to create a return form, a feedback survey, or any other type of form, our app has got you covered. Here are some key features:

  • Ease of Use: Build powerful, custom forms without needing to write a single line of code.
  • Fully Customizable: Personalize your forms to match the aesthetic of your store.
  • Conditional Logic: Show or hide fields based on user input, creating a dynamic form experience.
  • Integration Ready: Works seamlessly with Shopify Flow, Klaviyo, Stripe, and other major tools to automate your workflow.
  • Mobile Responsive: Guaranteed performance across all devices, ensuring accessibility for all users.

Why We Recommend Hulk Form Builder

Despite Hulk Form Builder not being exclusively categorized under 'Returns and Exchanges,' its robust design and customization capabilities make it an invaluable asset for managing these processes. It allows you to gather detailed customer feedback efficiently, which can help you fine-tune your returns policy and overall customer service approach.

Pricing Structure

  • Basic Plan: Absolutely free! Create unlimited forms, export submissions, and enjoy conditional logic, all at no cost.
  • Pro Plan: At only $9.90/month, add UTM Tracking, Customer Accounts Responses API, and Facebook Pixel Integration to your toolkit.
  • Pro+ Plan: For just $19.90/month, leverage Google Sheets, Slack, and Zapier integration as well as a higher upload limit, among other advanced features.

Merchant Feedback

Our users have spoken! Merchants adore Hulk Form Builder for its intuitiveness and its rich array of features that cater to the non-tech savvy. It's a powerful tool for creating responsive, custom forms, with a customer support team that's always ready to assist.

Ready to take control of your form management with absolute ease? Discover why thousands of merchants trust Hulk Form Builder. Get started now with Hulk Form Builder and elevate your Shopify store to new heights!