Table of Contents
- Introduction
- How Does Yotpo Product Reviews & UGC Work?
- How Does Rivo Product Reviews App & UGC Work?
- How Much Does Yotpo Product Reviews & UGC Cost
- How much does Rivo Product Reviews App & UGC cost?
- Cost Analysis: Yotpo Product Reviews & UGC vs. Rivo Product Reviews App & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In today's ecommerce landscape, customer reviews are an essential part of the purchasing process, influencing 93% of consumers' buying decisions. They provide social proof, enhance customer trust and aid in product research for potential customers. Two such apps that facilitate this process for Shopify stores are Yotpo Product Reviews & UGC and Rivo Product Reviews App & UGC. Both are designed with features that simplify collecting, managing, and showcasing product reviews, but how do they really stack up against each other?
How Does Yotpo Product Reviews & UGC Work?
Yotpo, a seasoned player in the space since 2011, is built on the premise of helping ecommerce brands collect product reviews that drive social proof. Central to its offering are AI-powered review widgets that allow businesses of all sizes to collect high-quality product reviews that impact the path to purchase. Moreover, the app integrates with social media platforms and search engines, facilitating a broad display of reviews and star ratings. For businesses handling a large volume of reviews or operating at a larger scale, Yotpo's capabilities extend beyond just reviews, providing opportunities for SMS and loyalty synergies as well.
How Does Rivo Product Reviews App & UGC Work?
Rivo, although newer to the scene, has quickly gained traction. It provides the functionality to display product reviews through fully customizable on-page widgets. The app collects product reviews through automated emails sent to customers and offers customizable discounts as incentives for leaving product reviews. Rivo stands out with its focus on modern, attractive review widgets and its emphasis on photos and video reviews, making it an appealing choice for visually centric businesses.
How Much Does Yotpo Product Reviews & UGC Cost
Yotpo offers three pricing plans. The Free plan allows up to 50 monthly orders with basic review management features. The Growth plan, priced at $15/month, includes all the free features plus some extras like Google Rich Snippets and Google Shopping ads. The Prime plan, costing $119/month, comes with additional features like Shoppable Media Galleries and Product/Shopper Attributes display.
How much does Rivo Product Reviews App & UGC cost?
Rivo also runs on a three-tier pricing model. The Free plan offers review management features and allows up to 100 orders per month. The Essentials plan, at $14/month, supports 500 orders per month and comes with additional features like review reminders. At $49/month, the Standard plan offers up to 2000 orders per month with exclusive features like voting and recommendations. For extensive operations, the Plus plan, at $199/month, supports 10,000+ orders per month and provides features like API Access and dedicated account management.
Cost Analysis: Yotpo Product Reviews & UGC vs. Rivo Product Reviews App & UGC
When it comes to cost-effectiveness, picking one over the other would depend on the specific requirements of an ecommerce store. Yotpo's Growth plan and Rivo's Essentials plan are similarly priced, though they offer different feature sets.
User Reviews & Customer Support Insights
Is Yotpo Product Reviews & UGC good?
With an average rating of 4.8 stars from a total of 6569 reviews, Yotpo stands as a reliable option. Users particularly appreciate Yotpo's integration capabilities and AI-powered review widgets. The 24/7 chat support available for users makes technical issues less daunting.Is Rivo Product Reviews App & UGC good?
Rivo boasts an impressive 5-star average rating from 1756 reviews. Users commonly praise the modern review widgets and photo and video review capabilities.User Preference: Yotpo Product Reviews & UGC or Rivo Product Reviews App & UGC?
While Rivo has a higher average rating, Yotpo has a wider user base. Both apps, however, have their unique strengths and cater to different business needs.Integration and Compatibility Comparison
Yotpo Product Reviews & UGC Integrations:
Yotpo integrates with numerous platforms like Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, and Pagefly, providing users a comprehensive experience.Rivo Product Reviews App & UGC Integrations:
Rivo, on the other hand, currently highlights integration with Rivo Loyalty, keeping the focus on strengthened customer relationships. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
