Table of Contents
- Introduction
- How Does Yotpo Product Reviews & UGC Work?
- How Does Import Etsy, Facebook Reviews Work?
- How Much Does Yotpo Product Reviews & UGC Cost
- How much does Import Etsy, Facebook Reviews cost?
- Cost Analysis: Yotpo Product Reviews & UGC vs. Import Etsy, Facebook Reviews
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Customer reviews can feel like a double-edged sword. On one hand, these firsthand accounts carry the weight of authenticity and personal experience, playing a key role in influencing other customers' purchasing decisions. Conversely, managing these reviews can pose a daunting challenge for eCommerce businesses. Shopify has recognized this and hence offers various review-related apps to aid businesses in effectively managing their customer feedback. In this comparison, we place two popular Shopify product review apps under the microscope: Yotpo Product Reviews & UGC and Import Etsy, Facebook Reviews.
How Does Yotpo Product Reviews & UGC Work?
At its core, Yotpo Product Reviews & UGC is designed to help eCommerce brands collect, manage, and showcase product reviews. Some of the notable features include the ability to automatically request reviews, design emails from templates, moderate reviews, and display reviews on-site. Yotpo allows the leveraging of AI-powered reviews widgets to drive social proof and offers an array of integrations such as Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, and Pagefly. For instance, a startup can benefit from the free plan's ability to handle up to 50 monthly orders. At the same time, a medium-sized enterprise might find the Growth plan's Google Rich Snippets and Google Shopping ads a powerful tool in driving visibility and improving SEO.
How Does Import Etsy, Facebook Reviews Work?
Remarkably similar in essence to Yotpo, Import Etsy, Facebook Reviews targets businesses looking to manage reviews effectively. It synchronizes reviews from other platforms, such as Etsy, Amazon, Facebook, and Google, and publishes them on your Shopify store. The key features offer review and Q&A moderation, the ability to publish a specific number of reviews monthly based on the plan, and a number of review widgets. For example, a small business with only a Facebook Page to manage can start with the free Coffee plan. In contrast, a larger business may find the Dinner plan more suitable, with its ability to send out 5000 review request emails per month and publish 2000 reviews.
How Much Does Yotpo Product Reviews & UGC Cost
Yotpo Product Reviews & UGC offers three distinct pricing plans - the Free, Growth, and Prime plans. The Free plan, as suggested, is free of cost but limited to 50 monthly orders. For $15/month, the Growth plan includes features like Google Rich Snippets and Google Shopping Ads. Lastly, for larger operations, the Prime plan costs $119/month, bundling in additional features like Shoppable Media Galleries and Onboarding Support.
How much does Import Etsy, Facebook Reviews cost?
On the alternative side, Import Etsy, Facebook Reviews app also presents three tiers of pricing. The entry-level Coffee plan is free, accommodating one Facebook page and allowing the publication of 50 reviews per month. The Lunch plan, priced at $19.99/month, supports unlimited accounts and allows up to 500 reviews. Lastly, the Dinner plan costs $49.99/month, with enhanced features such as video reviews and Google Product Ratings.
Cost Analysis: Yotpo Product Reviews & UGC vs. Import Etsy, Facebook Reviews
Both Yotpo and Import Etsy, Facebook Reviews offer a free tier plan that accommodates small-scale operations with limited monthly orders or accounts to manage. As the operations scale, Yotpo's plans are somewhat more expensive, but it is important to note that they also offer a broader feature set as part of their paid plans.
User Reviews & Customer Support Insights
Is Yotpo Product Reviews & UGC good?
Despite the slightly higher price point, Yotpo’s overall customer rating is an impressive 4.8 stars through 6569 reviews, an indication that users find the product valuable. The 24/7 support offered in all the plans is likely a contributor to the high ratings too.Is Import Etsy, Facebook Reviews good?
Import Etsy, Facebook Reviews has a rating of 4.5 stars from 343 reviews, still highly favorable, albeit with far fewer reviews.User Preference: Yotpo Product Reviews & UGC or Import Etsy, Facebook Reviews?
Although both apps are positively reviewed, Yotpo's significantly higher number of reviews indicates that it is more widely used and appreciated by Shopify Store owners.Integration and Compatibility Comparison
Yotpo Product Reviews & UGC integrates with a wide array of applications such as Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, and Pagefly. On the other hand, Import Etsy, Facebook Reviews primarily integrates with major platforms like Facebook, Etsy, Amazon, Google.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.