Table of Contents
- Introduction
- How Does Yotpo Product Reviews & UGC Work?
- How Does Fera Product Reviews App Work?
- How Much Does Yotpo Product Reviews & UGC Cost
- How much does Fera Product Reviews App cost?
- Cost Analysis: Yotpo Product Reviews & UGC vs. Fera Product Reviews App
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
E-commerce has always been a competitive space. It's been conjectured that a whopping 93% of consumers make their purchase decisions based on reviews and ratings. Product review apps, therefore, play a significant role in augmenting customer trust, enhancing product visibility, and influencing purchase decisions. In this blog, we will focus on two popular Shopify apps for product review and customer feedback management – Yotpo Product Reviews & UGC and Fera Product Reviews App – and explore their features and value proposition.
How Does Yotpo Product Reviews & UGC Work?
Developed by Yotpo, Yotpo Product Reviews & UGC facilitates eCommerce brands to collect high-quality product reviews efficiently. These reviews substantiate social proof and influence customers' path to purchase. Notably, Yotpo's AI-powered reviews widgets, partner integrations with social media and search engines, and synergies between SMS and loyalty, makes this tool a great asset for both startups and established businesses.
How Does Fera Product Reviews App Work?
Fera Product Reviews App, developed by Fera Commerce Inc, serves as a comprehensive review management tool. It allows businesses to showcase product reviews without compromising their brand aesthetics, import reviews from various platforms like Google, Facebook, and Etsy, and schedule automatic review requests. With full customization options and multi-language support, Fera makes review management an effortless task.
How Much Does Yotpo Product Reviews & UGC Cost
The pricing of Yotpo Product Reviews & UGC is structured into three tiers. The Free Plan offers features like automatic review requests, design emails from templates, 24/7 chat support, etc. This plan suits beginners well. The Growth Plan, priced at $15/month, supports Google rich snippets, Photo/Video reviews, Google shopping Ads, and boosts the previous plan's features. Large enterprises might benefit from the Prime Plan, which costs $119/month and offers features like shoppable media galleries, shopper insights, and onboarding support.
How much does Fera Product Reviews App cost?
The pricing model of Fera Product Reviews App has four tiers. The Free Plan provides unlimited review imports, 10 order review requests per month, and 1 admin user. Their Startup Plan, priced at $9/month, includes 100 order review requests per month, basic customization, and caters to small businesses. The Small Plan, offered at $29/month and the Medium Plan at $99/month, are perfect for growing businesses and large-scale enterprises, respectively.
Cost Analysis: Yotpo Product Reviews & UGC vs. Fera Product Reviews App
Both apps' pricing schemes target different audience sizes. While Yotpo's Free Plan offers a strong foundation for beginners, their Growth and Prime Plans are designed for bigger enterprises. On the other hand, Fera's Startup and Small Plans cater to small and medium businesses, with their Medium Plan being more suited for large-scale operations.
User Reviews & Customer Support Insights
Is Yotpo Product Reviews & UGC good?
With an impressive rating of 4.8 stars based on 6569 reviews, Yotpo has won the hearts of many users. The high score suggests excellent user satisfaction, with users valuing the seamless integration with popular platforms and stellar customer support.Is Fera Product Reviews App good?
Fera has garnered a 4.9-star rating based on 5343 reviews, indicating high-end user satisfaction. The customization options, robust review management, and multi-language support seem to have resonated well with users.User Preference: Yotpo Product Reviews & UGC or Fera Product Reviews App?
While both apps have high ratings, Fera edges out slightly. However, the usage preference would depend more on a company’s specific requirements and scale.Integration and Compatibility Comparison
Yotpo Product Reviews & UGC Integrations:
Yotpo integrates with platforms like Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, pagefly, and offers simple integration processes that leverage the best of these platforms.Fera Product Reviews App Integrations:
Fera is compatible with platforms like Amazon reviews, Etsy reviews, Google shopping reviews, Facebook reviews, Google reviews, Klaviyo, offering users an expansive arena to collect and display reviews.Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
