Table of Contents
- Introduction
- How Does Yotpo Product Reviews & UGC Work?
- How Does EVM Customer Testimonials Work?
- How Much Does Yotpo Product Reviews & UGC Cost?
- How much does EVM Customer Testimonials cost?
- Cost Analysis: Yotpo Product Reviews & UGC vs. EVM Customer Testimonials
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the e-commerce landscape, customer reviews are powerful. A whopping 93% of consumers say online reviews impact their purchasing decisions, according to Podium's research. So, how can Shopify merchants leverage this power? Enter product review apps, Yotpo Product Reviews & UGC and EVM Customer Testimonials. These not only enrich online stores with customer feedback but also enhance visibility and boost sales. Let's dive into their offerings and see which one might be right for your business.
How Does Yotpo Product Reviews & UGC Work?
Developed by Yotpo, Yotpo Product Reviews & UGC is designed to gamify the process of collecting product reviews while presenting a compelling social proof. Its functionalities range from automated review requests and on-site review display to sharing them on popular social media platforms. Markedly, the app features AI-powered widgets, offering eCommerce brands an easy way to gather quality reviews impacting shoppers' buying decisions. For instance, a fashion startup might utilize the tool to moderate reviews, thus ensuring authenticity and gaining customer trust.
How Does EVM Customer Testimonials Work?
Expert Village Media Technologies' EVM Customer Testimonials are geared towards collecting and showcasing customer testimonials in a visually appealing format, such as grid or slideshow layouts. Similar to Yotpo, EVM offers customization and import/export functionalities. Plus, it features a testimonial submission form, encouraging customers to share their experiences. This feature can be advantageous to a growing business aiming to build a strong relationship with its customer base.
How Much Does Yotpo Product Reviews & UGC Cost?
Starting with a free tier, Yotpo Product Reviews & UGC offers plans for every budget size. If your monthly orders do not exceed 50, the free plan suffices, offering basic features such as email design from templates and 24/7-chat support. However, for $15/month, you can gain access to Google shopping ads, Google Rich Snippets, and 2-1 review requests, among others. Its highest-tier plan, Prime, costs $119/month, packed with advanced features and customer insights.
How much does EVM Customer Testimonials cost?
Like Yotpo, EVM Customer Testimonials offers a free plan catering to stores that want to showcase up to 5 testimonials. Its Basic plan costs $7.99/month, offering additional styling options and up to 50 testimonials. Also, you can opt for its Standard plan at $14.99/month for a greater allowance of testimonials and a dedicated customer success manager.
Cost Analysis: Yotpo Product Reviews & UGC vs. EVM Customer Testimonials
Both applications cater to varied budgetary considerations. However, upon examining pricing structures, Yotpo's capabilities expand significantly in advanced plans, making it a cost-effective option for businesses aiming to scale their review management. Conversely, EVM's competitively priced plans offer value to businesses interested in showcasing a limited, curated selection of testimonials.
User Reviews & Customer Support Insights
Is Yotpo Product Reviews & UGC good?
Yotpo enjoys a favorable average rating of 4.8 stars from 6569 reviews, likely reflecting its comprehensive feature set, seamless integration, and effective review display. Its 24/7 chat support, mentioned under the features, potentially speaks to its stellar customer service, ensuring users have the necessary assistance whenever needed.Is EVM Customer Testimonials good?
With an average of 4.8 stars garnered from 410 reviews, EVM Customer Testimonials shares the star spotlight with Yotpo. Likely factors contributing to the high rating include ease of use, aesthetic display options, and responsive customer support.User Preference: Yotpo Product Reviews & UGC or EVM Customer Testimonials?
The noticeable difference between the total number of reviews for both apps might indicate a preference for Yotpo among users. Given its broader array of features and integrations, Yotpo may appeal more to businesses that seek a comprehensive review management system.Integration and Compatibility Comparison
Yotpo Product Reviews & UGC Integrations:
Yotpo integrates with popular platforms including Checkout, Shopify Flow, Facebook, Instagram, Google, Klaviyo, SMSBump, and Pagefly. These integrations are designed to streamline the process of gathering and showcasing reviews across different touchpoints, taking in-app functionality to a higher echelon.EVM Customer Testimonials Integrations:
In terms of integrations, EVM Customer Testimonials currently only integrates with Flits. While limited in comparison, the integration with Flits brings potential benefits by merging the loyalty and rewards offerings of Flits with the testimonials of EVM. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
