Table of Contents
- Introduction
- How Does Vitals: Reviews, Upsells & 40+ Work?
- How Does Okendo: Product Reviews & UGC Work?
- How Much Does Vitals: Reviews, Upsells & 40+ Cost
- How much does Okendo: Product Reviews & UGC cost?
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Did you know that almost 95% of shoppers read online reviews before making a purchase? It's clear that in the era of eCommerce, consumer reviews play an essential role in shaping purchasing decisions, enhancing customer trust, and improving product visibility. Therefore, eCommerce platforms like Shopify have seen a surge in the use of product review apps. Two such applications that have stood out in the race to manage product reviews are Vitals: Reviews, Upsells & 40+ and Okendo: Product Reviews & UGC. Let's explore how these platforms contribute to trust-building and sales strategies by effectively collecting, managing, and showcasing product reviews.
How Does Vitals: Reviews, Upsells & 40+ Work?
Vitals: Reviews, Upsells & 40+, developed by Vitals, is an all-in-one conversion marketing app. Its approach involves providing users with an integrated 40+ conversion-boosting tool suite that ensures an effortless, engaging, and efficient product review management experience. The app's major features include collecting and importing product reviews, creating bundles, boosting revenue with upsells, growing email lists with pop-ups, and much more. Vitals' application is well-suited for businesses at different stages. For instance, start-ups may benefit from the basic Hobby plan that includes entry-level limits for recording, while a large enterprise might opt for the Plus plan, which offers higher limits for review requests and contacts.
How Does Okendo: Product Reviews & UGC Work?
Okendo: Product Reviews & UGC, by Okendo, is a customer marketing platform that aims to foster growth through the establishment of stronger customer relationships. This app enables brands to collect authentic customer ratings, reviews, visual UGC, Q&A, and NPS, thus driving customer advocacy and delivering personalized experiences. Features like blazing-fast onsite review displays, in-moment micro-surveys and review requests automation, give businesses actionable insights into customer preferences and behaviors.
How Much Does Vitals: Reviews, Upsells & 40+ Cost
Recognizing the necessity of cost-effective solutions, Vitals offer four different plans varying in price and features. The Hobby plan comes at $29.99/month and is tailored for beginners. In contrast, the Plus plan priced at $299.99/month offers enterprise-level features and is appropriate for large businesses. All plans come with a 7-day trial period that can be extended to 30 days.
How much does Okendo: Product Reviews & UGC cost?
Like Vitals, Okendo also offers four pricing tiers matching the requirements of different businesses. The Essential plan costs around $19 per month and caters to retailers with up to 200 orders per month. The Advanced plan goes up to $499 per month, offering extensive features up to 10,000 orders per month.
User Reviews & Customer Support Insights
Is Vitals: Reviews, Upsells & 40+ good?
With an impressive rating of 5 stars and 6066 users vouching for it, Vitals certainly seems to have struck the right note with its users. Its features, ease of use, efficiency in managing product reviews, and strong customer support have undoubtedly contributed to its popularity.Is Okendo: Product Reviews & UGC good?
With nearly similar focus areas as Vitals, Okendo also received a high rating of 4.9 stars from 791 users. The features coupled with user-friendly navigation and efficient product review management have attracted positive feedback from users.Integration and Compatibility Comparison
Vitals: Reviews, Upsells & 40+ Integrations:
Vitals supports a variety of integrations, such as Facebook Messenger, Klaviyo, Facebook Pixel, Instagram, and Geolocation. These integrations help users optimize their product review process and overall eCommerce strategy.Okendo: Product Reviews & UGC Integrations:
Okendo's prime integrations include Shopify Flow, Smile, Zendesk, Gorgias, and LoyaltyLion. These integrations provide brands with the flexibility to use tools they are accustomed to while still leveraging Okendo's customer marketing platform. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.