Table of Contents
- Introduction
- How Does Reputon Customer Reviews App Work?
- How Does Okendo: Product Reviews & UGC Work?
- How Much Does Reputon Customer Reviews App Cost?
- How Much Does Okendo: Product Reviews & UGC Cost?
- Cost Analysis: Reputon Customer Reviews App vs. Okendo: Product Reviews & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the thriving world of e-commerce, nothing speaks louder than the voice of your customers. Vibrant product reviews can be a magnet for potential buyers, providing trusted and convincing testimonials. On the Herculean task of collecting, managing, and showcasing product reviews for Shopify stores, two prominent Apps; Reputon Customer Reviews App and Okendo: Product Reviews & UGC, consistently emerge as powerful tools. How do these platforms stack up against each other? Let’s find out.
How Does Reputon Customer Reviews App Work?
Reputon puts a spotlight on customer satisfaction and leverages it for enhancing your brand's reputation. It extends its capabilities to capture customers’ reviews on varied platforms such as Google, Facebook, and Trustpilot. Reputon's standout features include AI-Personalization in email templates, options for follow-up emails, and a rate-us widget for the storefront. Small startups to large enterprises can employ these tools to boost their visibility and customer engagement, ultimately driving sales.
How Does Okendo: Product Reviews & UGC Work?
Okendo is a comprehensive customer marketing platform focused on enhancing client relationships and driving customer advocacy. It showcases its prowess by offering stunning onsite review, UGC display widgets, and in-moment micro-surveys. By incentivizing reviews and data sharing, Okendo enables brands to gather insights into customer behaviour, shaping a personalized customer experience.
How Much Does Reputon Customer Reviews App Cost?
Investing in a cost-effective review management tool can be pivotal for your business’ growth strategy. Reputon offers a range of pricing tiers starting from Free for 30 emails per month. Their Lite, Standard, and Advanced Plans are priced at $9.99/month, $24.99/month, and $49.99/month respectively, promising tangible add-ons with each ascending tier. From startups to large enterprises, Reputon provides an inclusive offering, accommodating assorted business requirements.
How Much Does Okendo: Product Reviews & UGC Cost?
Okendo offers a broader pricing structure starting from $19 per month for up to 200 orders and progressing to $499 per month for up to 10,000 orders. The plans are structured into Essential, Growth, Power, and Advanced, each carrying distinct features and benefits, aimed at fostering growth and delivering exceptional customer experiences.
Cost Analysis: Reputon Customer Reviews App vs. Okendo: Product Reviews & UGC
Both Reputon and Okendo offer pricing structures that cater to a diverse range of businesses. While Reputon's plans increase gradually based on the number of emails/month, Okendo's pricing varies based on monthly orders. Interestingly, both these platforms offer a range of features at their respective price points, ensuring businesses receive value for their investment.
User Reviews & Customer Support Insights
Is Reputon Customer Reviews App Good?
With an average rating of 4.8 stars from a whopping 940 reviews, Reputon is well-regarded in the Shopify community. Users laud its ease of use, effective review management, and commendable customer support.Is Okendo: Product Reviews & UGC Good?
Sporting an impressive 4.9 stars from 791 reviews, Okendo stands tall among its users. The higher average rating might result from its vast range of review management features and excellent customer support.User Preference: Reputon Customer Reviews App or Okendo: Product Reviews & UGC?
While the scales tilt marginally towards Okendo in terms of rating, Reputon boasts a higher number of reviews. The slight disparity in rating could be due to the contrasting features offered by the two platforms. However, both apps continue to be favorites among Shopify store owners.Integration and Compatibility Comparison
Reputon Customer Reviews App Integrations:
Reputon integrates with multiple tools like Checkout, Google Reviews, Facebook Reviews, and Aftership, giving Shopify store owners a seamless experience.Okendo: Product Reviews & UGC Integrations:
Okendo displays robust integrations with platforms like Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, and Klaviyo, providing an integrated customer marketing solution to Shopify store owners. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
