Table of Contents
- Introduction
- How Does CM Commerce: Email Marketing Work?
- How Does EVM Customer Testimonials Work?
- How Much Does CM Commerce: Email Marketing Cost
- How Much Does EVM Customer Testimonials Cost?
- Cost Analysis: CM Commerce: Email Marketing vs. EVM Customer Testimonials
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Consider this: 84% of people trust online reviews as much as personal recommendations, and 70% read at least four reviews before deciding to trust a business. This underlines the indisputable importance of customer reviews in e-commerce. Product review apps play a pivotal role in shaping customer perception, boosting product visibility, and guiding purchasing decisions. In this blog, we take a closer look at the functionalities of two leading apps in this domain, CM Commerce: Email Marketing and EVM Customer Testimonials, and understand their distinct roles in shaping brand perception, trust-building, and sales strategies.
How Does CM Commerce: Email Marketing Work?
Developed by CMC Campaign Monitor, CM Commerce: Email Marketing is a highly feature-rich app that plays a vital role in managing product reviews. The app integrates with user-generated content tools to engage your customers better and build trust in your brand. CM Commerce drives your brand's growth by using branded emails, buttressing your conversion and sales. Furthermore, it helps reduce cart abandonment and optimize your most clicked email marketing campaigns. Whether you're a startup or an established business, CM Commerce: Email Marketing provides valuable benefits, simplifying the process of collecting, moderating, and displaying customer feedback.
How Does EVM Customer Testimonials Work?
EVM Customer Testimonials, developed by Expert Village Media Technologies, offers its own unique set of features to manage product reviews. This user-friendly app displays customer testimonials on your store in a grid or slideshow format, boosting customer confidence in your products and services. It allows you to collect testimonials via an email form or a website form, and you can easily moderate them. The app also lets you collect product photos from customers, further enhancing trust and engagement.
How Much Does CM Commerce: Email Marketing Cost
The pricing of CM Commerce: Email Marketing is flexible and accessible for various business needs. The app is free to install, with paid plans starting from $9/month based on the number of subscribers. These tiers allow users to leverage review moderation tools, email marketing campaigns, data synchronization, and customer segmentation features, thus catering to businesses with diverse operational scales and needs.
How Much Does EVM Customer Testimonials Cost?
EVM Customer Testimonials offers a free plan that lets users add up to 5 testimonials. However, for businesses seeking more features, it provides paid plans starting from $7.99/month. The app goes up to $14.99/month for the standard plan, which offers all the basic features, plus dedicated customer support and the ability to display up to 100 testimonials.
Cost Analysis: CM Commerce: Email Marketing vs. EVM Customer Testimonials
While CM Commerce: Email Marketing charges based on the number of subscribers, EVM Customer Testimonials offers more structured and fixed-priced plans. Both apps provide cost-effective solutions for managing user-generated content and patient experience, tailored to diverse business needs.
User Reviews & Customer Support Insights
Is CM Commerce: Email Marketing good?
CM Commerce: Email Marketing boasts an impressive average rating of 4.6 stars from a total of 1,145 reviews, indicating high user satisfaction. Users likely appreciate its seamless integration, dynamic email marketing tools, and efficiency in handling customer data, all of which contribute significantly to its impressive rating.Is EVM Customer Testimonials good?
EVM Customer Testimonials enjoys an even higher average rating of 4.8 stars, based on 410 reviews. The features such as easy customization, multiple display styles, and efficient customer support likely contribute to its high user ratings.User Preference: CM Commerce: Email Marketing or EVM Customer Testimonials?
While both apps offer valuable features, EVM Customer Testimonials seems slightly more favored by users, with a slightly higher average rating. However, CM Commerce: Email Marketing has received a larger number of reviews, indicating a broader user base. These differences might stem from the specifics of the features, effectiveness in managing product reviews, and user friendliness.Integration and Compatibility Comparison
CM Commerce: Email Marketing Integrations:
CM Commerce: Email Marketing comes with a seamless Shopify integration that synchronizes all customer and order data instantly. This allows for dynamic updates to customer profiles and list segments. However, the app does not specify any other software integration.EVM Customer Testimonials Integrations:
EVM Customer Testimonials integrates with the flits app, providing further ease of use and functionality. This integration contributes to the app's smoothness and usability. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
