Shopify Loyalty & Rewards: Rivo: Loyalty & Referrals VS Giftkart: Gift Card & CashBack

Table of Contents

  1. Introduction
  2. How Does Rivo: Loyalty & Referrals Work?
  3. How Does Giftkart: Gift Card & CashBack Work?
  4. How Much Does Rivo: Loyalty & Referrals Cost?
  5. How Much Does Giftkart: Gift Card & CashBack Cost?
  6. Cost Analysis: Rivo: Loyalty & Referrals vs. Giftkart: Gift Card & CashBack
  7. User Reviews & Customer Support Insights
  8. Conclusion


Did you know that a loyal customer is worth 10x their initial purchase value to a typical business? That's the power of customer retention! Loyalty and rewards programs are a tried-and-true method for not only encouraging repeat business but also creating brand ambassadors. For online businesses using Shopify, there are some nifty apps available that can streamline the process of setting up and managing such reward programs. Today, we’re going to discuss two of these apps: Rivo: Loyalty & Referrals and Giftkart: Gift Card & Cashback.

How Does Rivo: Loyalty & Referrals Work?

Rivo: Loyalty & Referrals focus on driving your retention metrics and increasing your customer's lifetime value (LTV). By offering features like advanced rewards, loyalty page builder, and customizable prompts, it supports businesses in enhancing customer loyalty and repeat purchases. Whether you're just a startup or a growing SME, the accessibility and straightforwardness of Rivo make it easy to integrate loyalty programs into your business model. Imagine launching a promo campaign where with each purchase, the customers earn 'points' that can later be used as a discount for future transactions—engaging isn't it?

How Does Giftkart: Gift Card & CashBack Work?

Just as game-changing, Giftkart: Gift Card & CashBack offers businesses the ability to reward customers with branded digital gift cards and cashback offers. By implementing automated cashback campaigns and offering refunds as store credits, Giftkart helps retain customers and increase sales. Plus, it allows for customizing gift card designs, enhancing your brand visibility and user experience. A thrilling scenario for this could be a specialized gift card, offering a significant cashback to celebrate customer's birthdays.

How Much Does Rivo: Loyalty & Referrals Cost?

Here's the breakdown: 1. Starter Plan ($49/month): for businesses with up to 500 monthly orders, offering advanced rewards, loyalty page builder, and 1 Integration. A great option for startups looking to reward their slowly growing customer base. 2. Growth Plan ($189/month): As your business grows, you may find it beneficial to shift to this plan which caters to 1000 monthly orders and offers VIP tiers, points expiry, and 2 Integration. The inclusion of custom CSS & Icons provides more freedom to align the program with your brand's aesthetic. 3. Premium Plan ($349/month): For bigger businesses touching 3000 monthly orders mark, with a dedicated account manager for your needs and a developer tool kit for more adaptability.

How Much Does Giftkart: Gift Card & CashBack Cost?

Here's the breakdown: 1. Starter Plan ($39/month): Businesses can issue branded digital gift cards and launch automated cashback campaigns. 2. Plus Plan ($89/month): the Starter plan plus added features like customer wallet on checkout and Klaviyo, Omnisend Integration. 3. Enterprise Plan ($199/month): For large-scale businesses, giving the power to issue gift cards in bulk and manage physical gift cards.

Cost Analysis: Rivo: Loyalty & Referrals vs. Giftkart: Gift Card & CashBack

While Rivo offers a more diversified range of plans, Giftkart comes at a relatively lower price point. Based on your needs and the stage of your business' growth, the better value-for-money might vary. For startups, with less frequent sales, Giftkart's starter plan looks like a rational option.

User Reviews & Customer Support Insights

Is Rivo: Loyalty & Referrals Good?

With an impressive average rating of 4.9 stars from 1822 reviews, it's clear that users adore Rivo: Loyalty & Referrals. Reviews suggest users appreciate the customizable nature of the app and value the contribution it makes towards their customer retention. The support of ex-Shopify team leads in the customer success team makes a standout impression.

Is Giftkart: Gift Card & CashBack Good?

Giftkart: Gift Card & CashBack, with a perfect 5-star rating from a total of 122 reviews, also clearly wins users' approval. Anecdotal user feedback indicates high praise for GiftKart's digital gift cards and customer winback campaigns, acknowledging how these features help to substantially boost average order value.

Which App is Better according to users?

From the ratings and reviews count, it seems Rivo: Loyalty & Referral is the more tested choice; however, Giftkart: Gift Card & Cashback manages to bag the perfect score, indicating high user satisfaction.

Integrations and Compatibility

Rivo: Loyalty & Referrals Integrations:

Rivo integrates seamlessly with Shopify POS, Checkout, Shopify Flow, Klaviyo, Gorgias, Mailchimp, Postscript, Attentive, Sendlane, enriching the business process it supports.

Giftkart: Gift Card & CashBack Integrations:

GiftKart can also integrate with other handy tools like Checkout, Klaviyo, and Omnisend, providing more reach to the stories and rewards you release.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?