Shopify Loyalty & Rewards: Rivo: Loyalty & Referrals VS Gameball: Loyalty & Rewards

Table of Contents

  1. Introduction
  2. How Does Rivo: Loyalty & Referrals Work?
  3. How Does Gameball: Loyalty & Rewards Work?
  4. How Much Does Rivo: Loyalty & Referrals Cost?
  5. How Much Does Gameball: Loyalty & Rewards Cost?
  6. User Reviews & Customer Support Insights
  7. Conclusion


Did you know that increasing customer retention by just 5% can increase profits by 25% to 95%, according to research by Bain & Company? This underlines the incredible value of loyalty and rewards programs for businesses today. These programs not only foster customer loyalty but also encourage repeat business. If done right, they can be a catalyst for substantial growth. Today, we're going to be dissecting two giants of this realm in the Shopify App ecosystem: Rivo and Gameball. Both are ardent purveyors of customer loyalty and retention. Let's delve into each one.

How Does Rivo: Loyalty & Referrals Work?

Rivo is a loyalty and referrals app whose mission is clear: turbocharge customer retention. With Rivo, brands like Hexclad, Rareform, and DYPER have successfully increased their customer lifetime value (LTV). By integrating people-powered marketing tools like loyalty programs, referrals, and memberships, Rivo helps stores enhance their retention metrics. But how does it do that? For starters, it provides advanced rewards. Whether you're a disruptive startup looking to incentivize early adopters, or an established enterprise aiming to create a high-engagement loyalty program, Rivo evidently has you covered. It offers a Loyalty Page Builder, allowing businesses to tailor their own unique rewards ecosystem, and integrates effortlessly with your existing stack, including platforms like Shopify POS, Checkout, and Shopify Flow. Rivo also features custom actions and APIs, opening up new avenues for businesses to engage with customers. Take a digital sporting goods store, for instance, which could reward customers for reaching fitness milestones synced from their smartwatches, cultivating a deep connection between purchase and purpose. Meanwhile, larger businesses can tap into the Rivo Developer Toolkit for more comprehensive customization.

How Does Gameball: Loyalty & Rewards Work?

Stepping into the ring is Gameball, another robust player in the world of loyalty and rewards. Gameball operates with the conviction that repeat sales and customer retention can be significantly enhanced through well-crafted promotions and loyalty programs. At the core of Gameball's offering are multi-tiered VIP programs, personalized rewards, and social media rewards – all designed to boost customer engagement. What’s more, Gameball's distinct application of gamified rewards offers clients a unique toolset for capturing customer interest, with features such as badges and points systems. Their toolset is versatile. Small businesses could easily use it to improve customer retention with a basic points system. On the other hand, larger corporations with a heavy social media presence might opt to amplify their influence via Gameball’s social media rewards program, creating a rich mutual engagement between brand and customers.

How Much Does Rivo: Loyalty & Referrals Cost?

In assessing an application's utility, while functionality certainly plays a huge role, pricing is often a dealmaker or deal breaker. The value a merchant derives from the app must justify its cost. Let's break down Rivo’s pricing tiers:

Starter Plan:

Priced at $49/month, the ‘Starter’ plan offers a good suite of features, including up to 500 monthly orders, Advanced Rewards, a Loyalty Page Builder, pop-up prompts, and one integration. For startups or small businesses, the Starter plan seems fitting as it offers a lean selection of Rivo's functionalities.

Growth Plan:

For $189/month, growth-oriented businesses can embrace Rivo's ‘Growth’ plan. This includes everything in the Starter plan, plus VIP Tiers, Points Expiry options, Custom CSS & Icons, and an allowance for up to 1,000 monthly orders.

Premium Plan:

For larger enterprises, the 'Premium' plan offers a comprehensive solution at $349/month, including a hefty allowance of 3,000 monthly orders, Custom Actions, API access and a dedicated account manager.

How Much Does Gameball: Loyalty & Rewards Cost?

Let's take a look at Gameball's pricing tiers, starting from their free-tier option:

Free Plan:

Gameball’s Free plan offers a basic suite of features including loyalty points, signup rewards, order rewards and basic branding, perfect for businesses starting their loyalty and rewards journey.

Starter Plan:

Priced at $39/month, the Starter plan includes everything in the Free tier, with the addition of features such as the referral program, custom rewards, multi-VIP tiers, personalized rewards, social media rewards and advanced analytics.

Pro Plan:

At $119/month, the Pro plan includes all in the previous tiers, plus seasonal campaigns, custom emails, unlimited pop-ups, branded program, points expiry and full analytics.

User Reviews & Customer Support Insights

Without consideration of the customer voices shaping the app’s reviews and ratings, this analysis will remain incomplete. Let’s dive into that.

Is Rivo: Loyalty & Referrals Good?

Deemed exceptional by its users, Rivo boasts an impressive 4.9-star average rating from a total of 1822 reviews. This speaks volumes about its competency and customer satisfaction. Users may have particularly appreciated Rivo's comprehensive rewards structure and seamless integration, judging by the app’s features.

Is Gameball: Loyalty & Rewards Good?

Nipping at Rivo's heels, Gameball sports a 4.8-star average rating from a total of 194 reviewers. Many users may have been impressed by Gameball’s gamified approach to customer engagement, as well as the simplicity of its points system.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?