Shopify Loyalty & Rewards: Joy: Loyalty & Rewards Program VS Vify: Professional Gift Cards

Table of Contents

  1. Introduction
  2. How Does Joy: Loyalty & Rewards Program Work?
  3. How Does Vify: Professional Gift Cards Work?
  4. How Much Does Joy: Loyalty & Rewards Program Cost?
  5. How Much Does Vify: Professional Gift Cards Cost?
  6. Cost Analysis: Joy: Loyalty & Rewards Program vs. Vify: Professional Gift Cards
  7. User Reviews & Customer Support Insights
  8. Conclusion


Customer retention is proven to be more cost-effective than acquiring new customers. An intriguing fact is that increasing customer retention rates by just 5% can increase profits from 25-95%. This highlights the importance of loyalty programs in fostering customer loyalty and repeat business. Today, we are comparing two Shopify apps that aim to enhance customer loyalty: Joy: Loyalty & Rewards Program and Vify: Professional Gift Cards.

How Does Joy: Loyalty & Rewards Program Work?

Joy Loyalty & Rewards Program focuses on increasing customer retention by offering a multitude of reward options for specific customer-driven actions. Through features like personalized reward programs and integrated email notifications, Joy provides business owners with diverse retention-driven solutions. The app's main features include a comprehensive earn point program when customers sign up or place an order. This feature, useful for all business stages, incentivizes ongoing engagement with the online store. Another feature, the POS integration, caters especially to businesses with physical retail stores, enabling seamless integration of online and offline customer interaction.

How Does Vify: Professional Gift Cards Work?

Vify: Professional Gift Cards focuses on increasing the value each customer brings to your business by making the gift card issuance process effortless. Vify simplifies gift card creation and management, even customizing the redemption page to create a consistent brand experience. One of the standout features of Vify is the ability to allow customers to choose a custom value for their gift card. This creates a more personalized shopping experience and can cater to a wider range of customers. Additionally, the app’s balance adjustment feature allows easy management, making it more user-friendly for growing businesses and large enterprises.

How Much Does Joy: Loyalty & Rewards Program Cost?

Evaluating pricing is crucial when choosing a loyalty program. Joy offers two pricing tiers. The Free tier, as the name suggests, is free and includes basic features that cater to businesses beginning their loyalty programs. The Pro tier costs $29/month, offering unlimited orders, customizable emails, and POS integration. While the free plan helps startups get their loyalty programs off the ground, the Pro tier serves more mature companies with a higher volume of orders. However, there are no hidden fees or transaction charges, making the pricing transparent and business-friendly.

How Much Does Vify: Professional Gift Cards Cost?

Much like Joy, Vify also offers tiered pricing suiting different business stages. The FREE tier, though limited, includes primary functions for startups dabbling with gift cards. SUCCESS, priced at $9.99/month, allows additional features like gift card value adjustment and customizable email branding, specifically for mid-sized businesses. The PREMIUM at $16.99/month and ULTIMATE at $29.99/month plans cater to more established businesses with a higher volume of gift card usage.

Cost Analysis: Joy: Loyalty & Rewards Program vs. Vify: Professional Gift Cards

While the pricing structures of Joy and Vify differ, both provide value at different price points. Joy's strength lies in its free tier, offering substantial basic features, while Vify offers advanced features even in moderately priced tiers. Businesses should consider their growth stage and specific needs to determine which app offers better value for money.

User Reviews & Customer Support Insights

Is Joy: Loyalty & Rewards Program Good?

With an average rating of 4.9 stars from 1260 reviews, Joy is generally well-received. A high rating like this suggests that users find its features like customizable rewards schemes and integrations quite useful. Mention of 24/7 free technical support in the app's description implies a focus on effective customer support, possibly contributing to the app's high rating.

Is Vify: Professional Gift Cards Good?

Vify matches Joy's 4.9-star average rating, albeit with 48 reviews, indicating user satisfaction. Users may appreciate the customization options and simplicity of gift card creations, contributing to Vify’s good standing.

Which App is Better according to users?

While both apps have high average ratings, Joy has a significantly larger number of reviews, implying a larger and possibly more diverse user base. This may be attributed to the versatility of Joy's features.

Integrations and Compatibility

Joy: Loyalty & Rewards Program Integrations:

Joy integrates well with Shopify POS, Checkout, Shopify Flow, and several others, which simplifies the reward-issuing process and enhances user experience. The integrations are seemingly smooth and straightforward, as there is no negative feedback relating to this aspect.

Vify: Professional Gift Cards Integrations:

Vify does not specify any integrations, which might mean it's a standalone app optimized for Shopify stores. This lack of integration could limit the app's flexibility compared to Joy.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?