Shopify Loyalty & Rewards: Joy: Loyalty & Rewards Program VS Growave: Loyalty & Wishlist

Table of Contents

  1. Introduction
  2. How Does Joy: Loyalty & Rewards Program Work?
  3. How Does Growave: Loyalty & Wishlist Work?
  4. How Much Does Joy: Loyalty & Rewards Program Cost?
  5. How Much Does Growave: Loyalty & Wishlist Cost?
  6. Cost Analysis: Joy: Loyalty & Rewards Program vs. Growave: Loyalty & Wishlist
  7. User Reviews & Customer Support Insights
  8. Conclusion


A fascinating statistic is that a 5% increase in customer retention correlates with at least a 25% increase in profit. This data emphasizes the vital role that loyalty programs play in customer retention and, ultimately, in a business's profit generation. Loyalty and rewards programs are strategies employed by businesses to reward loyal customers and incentivize repeat business. Two popular Shopify apps guiding businesses in generating customer loyalty are Joy: Loyalty & Rewards Program and Growave: Loyalty & Wishlist. These tools aim to enhance the customer's shopping experience, triggering loyal behavior that culminates in financial gains.

How Does Joy: Loyalty & Rewards Program Work?

The Joy: Loyalty & Rewards Program offers businesses a platform that fosters customer retention by creating a seamless customer rewards process. The primary features of the app include an Earn Point Program (Sign Up, Place Order), a Redeem Program, Integrations, Translation, and Custom email content. The utility of these features varies as per the size of the business. Startups can take advantage of the redeem program and custom email content to create personalized experiences for their patrons. On the other hand, small to medium businesses would find the earn program particularly beneficial in promoting repeat purchases. For large enterprises, language translation and POS integration ensure a seamless shopping experience, promoting loyalty. By creating tailor-made loyalty programs and VIP tiers, businesses eyeing a loyal customer base can take full advantage of Joy.

How Does Growave: Loyalty & Wishlist Work?

Similar to Joy, Growave: Loyalty & Wishlist commits to providing businesses with a comprehensive platform fostering customer loyalty and repeat business. Some of the bedrock features include loyalty programs, wish listing, and reviews amongst others. Startups may find the free version with essential features more advantageous while growing businesses can utilize medium level features like referral programs to extend their customer reach. For the larger enterprises, Growave offers VIP Tiers, points expiry, and gift cards that can be customized to cater to a vast customer base. Growave even provides Instagram UGC to further drive conversions and build social proof.

How Much Does Joy: Loyalty & Rewards Program Cost?

Pricing significantly influences the choice of a loyalty program. Joy offers a panoply of features tailored across two pricing tiers: The Free tier, priced at zero, supports businesses with up to 250 orders per month, offering basic features. Pro tier is targeted towards business arising a need for unlimited orders and wants additional services like POS integration and customizable emails. Priced at $29/month, it is an economical option for growing businesses.

How Much Does Growave: Loyalty & Wishlist Cost?

Growave tailors price ranges across four plans: The FREE plan comprises basic loyalty and reviews features at no cost The MEDIUM plan ($49/month) includes advanced rewards for businesses with a greater customer inflow. The GROWTH plan ($149/month) is ideal for established businesses with features like VIP Tiers and gift cards. The PREMIUM plan ($349/month) is a comprehensive plan with perks like unlimited integrations and priority support.

Cost Analysis: Joy: Loyalty & Rewards Program vs. Growave: Loyalty & Wishlist

While both Joy and Growave offer free plans, the next tier of Joy is more economically priced than Growave. For businesses on a tight budget, Joy: Loyalty & Rewards Program might offer more value with significant features like import transactions and unlimited points at a lower price point. However, Growave has a more diversified pricing structure and may offer more for businesses seeking advanced features.

User Reviews & Customer Support Insights

Is Joy: Loyalty & Rewards Program Good?

With an average rating of 4.9 stars from a total of 1260 reviews, it is clear that users are quite satisfied with Joy. The robust integrations, user-friendly interface, and the customizable features of the app could be contributing factors to the high ratings. The inclusion of POS and compatibility with various language tools may be seen as positive strides in customer support.

Is Growave: Loyalty & Wishlist Good?

Growave echoes a similar user satisfaction trend with an average rating of 4.8 stars from a total of 1993 reviews. The all-inclusive nature of Growave, replacing several apps, and catering to an international customer base with multilingual support may factor into the high ratings. Good customer support is an essential aspect, which Growave seems to ace with their availability for 24/7 support.

Which App is Better according to users?

As per ratings and the number of reviews, both Joy and Growave stand quite tall. However, Growave has been reviewed by more users indicating potential trust indicators.

Integrations and Compatibility

Joy: Loyalty & Rewards Program Integrations:

Joy integrates seamlessly with Shopify POS, Checkout, PageFly, and other apps to offer businesses an all-rounded service.

Growave: Loyalty & Wishlist Integrations:

Growave also integrates natively with Shopify and partners with Pagefly, Klaviyo, Gorgias amongst others to deliver a holistic customer experience.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?