Shopify Loyalty & Rewards: Joy: Loyalty & Rewards Program VS Gameball: Loyalty & Rewards

Table of Contents

  1. Introduction
  2. How Does Joy: Loyalty & Rewards Program Work?
  3. How Does Gameball: Loyalty & Rewards Work?
  4. How Much Does Joy: Loyalty & Rewards Program Cost?
  5. How Much Does Gameball: Loyalty & Rewards Cost?
  6. Cost Analysis: Joy: Loyalty & Rewards Program vs. Gameball: Loyalty & Rewards
  7. User Reviews & Customer Support Insights
  8. Conclusion


With an increase in customer retention by 5% potentially leading to profitability boosts of up to 95%, loyalty programs have gained considerable attention among businesses. These programs primarily focus on rewarding customers, fostering loyalty, and enhancing customer retention, key elements to successful business in this competitive age. Under this spotlight today are two Shopify apps, Joy: Loyalty & Rewards Program and Gameball: Loyalty & Rewards—both intended to enhance customer loyalty and increase long-term business profitability.

How Does Joy: Loyalty & Rewards Program Work?

Joy, developed by Joy Loyalty, is designed to provide a boost to your business's customer retention rates and tackle challenges associated with loyalty programs. The app comes packed with loyalty essentials, including tools to create loyalty programs and VIP tiers, and features reward systems based on customer actions. Worth noting is the app's ability to manage customer tiers, points, and missions—tools indispensable for both startups and established enterprises. For a retail store just kick-starting its journey, imagine having to offer a sign-up reward. With Joy, a startup could handily set a reward program for every time a customer signs up or places an order. The built-in email notification also ensures customers are consistently reminded of their loyalty benefits, contributing to increased customer engagement and sales.

How Does Gameball: Loyalty & Rewards Work?

Gameball takes a gamified approach to the traditional loyalty program. Developed by Gameball, it boasts of features like a fully-fledged loyalty & referrals program, store credit and giveaways, and VIP tiers. Imagine a medium-sized business trying to attract new customers. With Gameball, the company can easily set up a referral program that incentivizes customers to refer their friends, effectively expanding the customer base.

How Much Does Joy: Loyalty & Rewards Program Cost?

In the realm of business apps, pricing plays a critical role. Joy: Loyalty and Rewards Program provides two tiers of pricing. The free plan offers a limited quota of 250 orders/month along with email content customization, translation, integrations, and a point-based earn-and-redeem program. Ideal for small businesses or startups, this plan offers a solid start with no upfront costs. For businesses looking for more, Joy also offers a Pro subscription for $29 per month, offering unlimited orders, customizable emails, integrations, and unlimited points & reward programs. Perfect for larger enterprises, this plan offers expansive features and unlimited orders, providing a balance between cost and features.

How Much Does Gameball: Loyalty & Rewards Cost?

Gameball offers pricing tiers starting from a free option, likely attractive to those on a constrained budget. This free plan includes essential features like loyalty points, signup reward, order rewards, and basic analytics. For advanced needs, Gameball gives businesses a chance to upgrade to the Starter and Pro plans priced at $39/month and $119/month, respectively. These offer additional benefits like a complete referral program, personalized rewards, seasonal campaigns, and full analytics along with seamless approach.

Cost Analysis: Joy: Loyalty & Rewards Program vs. Gameball: Loyalty & Rewards

While both Joy and Gameball offer varying pricing tiers that cater to businesses of different sizes, capitalizing on value for money is subjective and depends on individual business requirements. Gameball edges out slightly in terms of diversity in its pricing plans. However, the cost-effectiveness of each platform ultimately anchors on the compatibility of its features with the company.

User Reviews & Customer Support Insights

Is Joy: Loyalty & Rewards Program Good?

Averaging 4.9 stars from a monumental 1260 reviews, users appear to greatly appreciate Joy. Given the app's prominent features, it's plausible that users find the application's ease of use and broad feature set appealing. As for customer support, 24/7 free technical support is a key highlight that's likely to contribute to positive reviews.

Is Gameball: Loyalty & Rewards Good?

Gameball holds a commendable rating of 4.8, albeit with a lower reviewer base of 194 users. A plausible cause could be its gamified approach that has proven to significantly foster customer engagement.

Which App is Better according to users?

Based on reviews alone, Joy with a higher 4.9-star average and more total reviews, might seem preferable over Gameball. However, differences in the number of reviewers could contribute to this minor difference in ratings. Potential users should delve into detailed, individual reviews for a comprehensive perspective.

Integrations and Compatibility

Joy: Loyalty & Rewards Program Integrations:

Joy offers critical integrations with Shopify POS, Checkout, Shopify Flow, POS, PageFly, Transcy,, Klaviyo, and Loox, enhancing the app’s utility and extensibility.

Gameball: Loyalty & Rewards Integrations:

Gameball provides compatibility with Shopify POS,, Klaviyo, Omnisend, Mailchimp, Hubspot, and Drip, facilitating diverse functionality and seamless synchronized use.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?