Shopify Loyalty & Rewards: Giftkart: Gift Card & CashBack VS FreshCredit ‑ Store Credit

Table of Contents

  1. Introduction
  2. How Does Giftkart: Gift Card & CashBack Work?
  3. How Does FreshCredit ‑ Store Credit Work?
  4. How Much Does Giftkart: Gift Card & CashBack Cost?
  5. How Much Does FreshCredit ‑ Store Credit Cost?
  6. Cost Analysis: Giftkart: Gift Card & CashBack vs. FreshCredit ‑ Store Credit
  7. User Reviews & Customer Support Insights
  8. Conclusion


: Loyalty programs have long been embraced as an effective approach for bolstering customer retention. Research suggests that boosting customer retention by as little as 5%, can prompt an increase in profits between 25% and 95%. In response to this, we take a closer look at two apps designed to do just that: Giftkart: Gift Card & CashBack and FreshCredit - Store Credit (both available on the Shopify platform).

How Does Giftkart: Gift Card & CashBack Work?

Giftkart: Gift Card & CashBack, developed by Skai Lama, primarily focuses on directing customer behavior through e-gift cards and cash back offers. The app is designed to drive customer acquisition, conversion, and retention. Notably, Giftkart allows businesses to create branded digital gift cards, share automated gift card rewards, run loyalty campaigns, and even include personalized video messages in gift cards.

How Does FreshCredit ‑ Store Credit Work?

On the other end, FreshCredit - Store Credit by ByteStand serves its users by turning returns into future sales. Instead of refunds, customers receive store credit that is easy to redeem and keeps them invested in the brand. Offering more flexibility than traditional coupons or promo codes, FreshCredit simplifies the shopping and returns process for your customers.

How Much Does Giftkart: Gift Card & CashBack Cost?

Cost considerations play a key role in choosing the right app. Giftkart: Gift Card & CashBack offers three pricing options. The Starter plan at $39/month provides essential features including the creation of branded digital gift cards and refunds as store credit. The Plus Plan, at $89/month, accommodates growing businesses with features like customer win-back campaigns and 1:1 onboarding. Finally, the Enterprise Plan, at $199/month, is catered towards large businesses offering tools to issue gift cards in bulk and manage physical gift cards.

How Much Does FreshCredit ‑ Store Credit Cost?

FreshCredit - Store Credit offers three pricing plans based on the customer base of the Shopify store. The first plan caters to stores with up to 5000 customers, priced at $15/month. It steps up to $30/month for up to 20,000 customers, and for a larger customer base of 50,000, it will cost you $45/month.

Cost Analysis: Giftkart: Gift Card & CashBack vs. FreshCredit ‑ Store Credit

In comparison, while both apps have different pricing structures, they offer excellent value for their distinct features.

User Reviews & Customer Support Insights

Is Giftkart: Gift Card & CashBack Good?

Giftkart: Gift Card & CashBack has evidently made its users quite happy, with an impressive overall rating of 5 stars from 123 reviewers.

Is FreshCredit ‑ Store Credit Good?

FreshCredit ‑ Store Credit also fares well with its users receiving a solid rating of 4.4 stars from 104 reviewers.

Which App is Better according to users?

While Giftkart: Gift Card & CashBack seems to edge ahead in terms of user preference, it's important to delve deeper into individual reviews.

Integrations and Compatibility

Giftkart: Gift Card & CashBack Integrations:

GiftKart supports integrations with Checkout, Klaviyo, and Omnisend – a range of tools to consolidate and streamline your e-commerce operations.

FreshCredit ‑ Store Credit Integrations:

Details about FreshCredit - Store Credit's integrations are not provided, indicating that either they have in-house tools, or the integration feature may not be their strength.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?