Shopify Loyalty & Rewards: FreshCredit ‑ Store Credit VS Zinrelo Loyalty Rewards

Table of Contents

  1. Introduction
  2. How Does FreshCredit ‑ Store Credit Work?
  3. How Does Zinrelo Loyalty Rewards Work?
  4. How Much Does FreshCredit ‑ Store Credit Cost?
  5. How Much Does Zinrelo Loyalty Rewards Cost?
  6. Cost Analysis: FreshCredit ‑ Store Credit vs. Zinrelo Loyalty Rewards
  7. User Reviews & Customer Support Insights
  8. Conclusion


Studies suggest that it costs five times as much to attract new customers than to keep an existing one. Hence, retaining customers is a vital aspect of customer relationship management and a solid customer loyalty program can greatly aid in achieving this task. In the vast ecosystem of Shopify apps, FreshCredit - Store Credit and Zinrelo Loyalty Rewards stand out as appealing solutions to boost customer retention and foster loyalty.

How Does FreshCredit ‑ Store Credit Work?

FreshCredit, developed by ByteStand, is designed to turn returns into future sales by providing store credit. This straightforward approach simplifies the return process and enhances customer satisfaction and loyalty. Features that make FreshCredit unique include the ability to manage credit balances for up to 50,000 customers, a process that keeps accurate storewide credit balance records, and seamless integration, meaning customers follow the existing checkout process. For startups and small to medium businesses monitoring customer transactions, FreshCredit's system of recording all transactions provides an efficient way to manage storewide credit balances. For larger enterprises, its capacity to handle the credit balance of up to a massive 50,000 customers set it apart. This means that irrespective of the business size, FreshCredit offers a scalable solution to turn returns into future sales successfully.

How Does Zinrelo Loyalty Rewards Work?

Zinrelo, on the other hand, is an enterprise-grade, SaaS-based loyalty platform known for its data-driven approach. With holistic reward program features, this app not only handles transactional loyalty, but it also catifies social, advocacy, engagement, behavioral, and emotional aspects of customer loyalty. Its major features, such as awarding points for various activities like purchases and following on social media platforms, makes it stand out. Not just for startups or small to medium businesses, but for large enterprises dealing with large customer numbers, Zinrelo's scalable features and data analytics cater to businesses of any size.

How Much Does FreshCredit ‑ Store Credit Cost?

FreshCredit ‑ Store Credit operates on a tiered pricing model. The first tier, for up to 5,000 customers, costs $15/month. The second tier allows for up to 20,000 customers at $30/month, and the last tier caters for up to 50,000 customers at $45/month. Each plan comes with a free trial week, which is great for businesses testing out the app's efficacy before committing.

How Much Does Zinrelo Loyalty Rewards Cost?

Zinrelo Loyalty Rewards, on the other hand, offers a free installation for up to 500 loyalty members. Beyond this, additional charges may apply. This free installation provides a compelling incentive for smaller businesses with fewer customers.

Cost Analysis: FreshCredit ‑ Store Credit vs. Zinrelo Loyalty Rewards

When comparing the pricing models of FreshCredit and Zinrelo, it's important to note that they offer different value propositions at different price points. For businesses with a higher customer count, FreshCredit provides more value due to its scalability. However, for smaller businesses with a customer base up to 500, Zinrelo offers an unbeatable value with its free plan.

User Reviews & Customer Support Insights

Is FreshCredit ‑ Store Credit Good?

With a 4.4 stars rating out of 104 reviews, users suggest that FreshCredit ‑ Store Credit is a highly valuable app. Users possibly praise the apps' seamless integration, transparent customer credit management, and scalability.

Is Zinrelo Loyalty Rewards Good?

Based on its 4.6 star rating derived from 77 reviews, users appear to generally agree that Zinrelo Loyalty Rewards is an exceptional app. The comprehensive holistic reward program and varied means of awarding points could be the highly praised features that result in its high ratings.

Which App is Better according to users?

When comparing the two apps, it's subjective to say which one is superior solely based on their ratings and reviews as both provide unique services. FreshCredit seems to excel in managing credit balances whereas Zinrelo shines in holistic customer engagement.

Integrations and Compatibility

FreshCredit ‑ Store Credit Integrations:

FreshCredit does not mention any tool or software integrations on the Shopify app listing.

Zinrelo Loyalty Rewards Integrations:

Zinrelo, however, integrates with several tools such as Klaviyo, NetSuite, HubSpot, PowerReviews, Clover, and Listrak. These integrations help to increase the functionality of the app and make it more versatile in terms of user engagement.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?