Table of Contents
- Introduction
- How Does Flits: Customer Account Page Work?
- How Does Nector: Loyalty & Rewards Work?
- How Much Does Flits: Customer Account Page Cost?
- How Much Does Nector: Loyalty & Rewards Cost?
- Cost Analysis: Flits: Customer Account Page vs. Nector: Loyalty & Rewards
- User Reviews & Customer Support Insights
- Conclusion
Introduction
Did you know that it costs five times more to attract a new customer than to keep an existing one? That's why customer retention strategies like loyalty and rewards programs are crucial for your e-commerce business. Today, we'll be introducing and analyzing two outstanding Shopify apps that streamline this process: Flits: Customer Account Page and Nector: Loyalty & Rewards.
How Does Flits: Customer Account Page Work?
Flits: Customer Account Page, developed by Flits, transforms the customer account page to a comprehensive customer portal. It collates customer data - like profile information, detailed order history, wishlist, and more - in one place. This handy function can be invaluable across different business stages, from a startup needing to keep track of their booming customer base to large enterprises seeking to systemize their customer management. A notable feature of Flits is its ability to add on extra pages and custom fields, which is ideal for businesses unique to every market niche. As an example, a fashion brand might create tabs for 'Sizes Guide' or 'How to Take Care of Your Clothes.'
How Does Nector: Loyalty & Rewards Work?
Nector: Loyalty & Rewards, developed by the same Nector, aims at maximizing customer lifetime value by creating an immersive loyalty program. Starting from a free-to-use plan, Nector offers different reward programs that could be tailored for your brand, making your customers feel appreciated. Nector goes beyond the typical loyalty program by incorporating VIP Tiers and Coin expiry for their premium users, targeting businesses that demand a high level of customization. For instance, a high-end gourmet shop might want to reward their top-tier customers with exclusive benefits.
How Much Does Flits: Customer Account Page Cost?
Understanding pricing value is essential when choosing an app. The Basic Plan of Flits starts at $4.99/month, providing a customer account page, profile, order history, and recently viewed sections. This simple suite is perfect for startups. The price escalates to add on more advanced features suitable for larger businesses, with their Enterprise Plan at $29.99/month for 100,000 customers and five custom fields.
How Much Does Nector: Loyalty & Rewards Cost?
Nector comes with four plans, starting with a free version. The Starter Plan at $49/month offers birthday rewards and a referral program, suitable for small but growing businesses. The Premium Plan, priced at $299/month, gives you access to VIP tiers and coin expiry, designed especially for large enterprises wanting an extensive loyalty program.
Cost Analysis: Flits: Customer Account Page vs. Nector: Loyalty & Rewards
While Flits offers affordability in its simple plans for smaller businesses, Nector's free plan does take the cake. However, when we climb higher up the price ladder, both apps compete neck to neck in value for money. Flits shines in its maximum number of customers covered under a single plan, while Nector thrives in the extensive rewards program.
User Reviews & Customer Support Insights
Is Flits: Customer Account Page Good?
With an average rating of 4.8 stars from 593 reviews, the overall user sentiment towards Flits appears positive. Given its features, customers might appreciate its user-friendly interface and wide range of custom fields.Is Nector: Loyalty & Rewards Good?
Nector: Loyalty & Rewards boasts a perfect 5-star rating, albeit from a smaller pool of 36 reviews. The extensive and customizable rewards programs are likely factors contributing to this high rating.Which App is Better According to Users?
Although Flits has more reviews, Nector has a higher average rating. This might suggest that while Flits is more widely used, customers are more satisfied with Nector's services.Integrations and Compatibility
Flits integrates smoothly with Shopify POS, Checkout, Shopify Flow, Klaviyo, PushOwl, Loox, Judge.me, and Simply Shipping Protection. Similarly, Nector integrates with Shopify POS, Klaviyo, Judge.me, Mailchimp, Omnisend, Contlo, WebEngage, ensuring seamless operations.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
