Shopify Loyalty & Rewards: 'Flits: Customer Account Page' vs 'FreshCredit: Store Credit'

Table of Contents

  1. Introduction
  2. How Does Flits: Customer Account Page Work?
  3. How Does FreshCredit ‑ Store Credit Work?
  4. How Much Does Flits: Customer Account Page Cost?
  5. How Much Does FreshCredit ‑ Store Credit Cost?
  6. Cost Analysis: Flits: Customer Account Page vs. FreshCredit ‑ Store Credit
  7. User Reviews & Customer Support Insights

Introduction

Businesses today understand the increasing value of customer retention and loyalty, considering that customer loyalty drives 75% of profits for most companies. Loyalty programs are one of the most effective strategies used to keep customers coming back. These programs are imperative for E-commerce businesses to foster customer loyalty, cultivate repeat business, and improve customer lifetime value. Today, we highlight two Shopify apps designed to enhance customer loyalty - Flits: Customer Account Page and FreshCredit Store Credit.

How Does Flits: Customer Account Page Work?

Flits: Customer Account Page, developed by Flits, is a loyalty-focused app dedicated to boosting customer retention. It provides a functional customer portal packed with features to improve the customer's buying journey. These include a detailed order history, customer profile, recently viewed items, re-order button, and custom fields. These features help businesses of all sizes to provide customers with a seamless shopping experience. For instance, startups can leverage the app to start building their customer profiles from the onset. Flits also caters to larger corporations by offering features like custom API and addons taking into account the scale of their operations. One could imagine a scenario where a customer returns to purchase their favorite item. Flits’ recently viewed items and re-order features make it fast and easy for them, enhancing their shopping experience, and increasing the chances of repeat business.

How Does FreshCredit ‑ Store Credit Work?

Developed by ByteStand, FreshCredit Store Credit is another remarkable app in the realm of customer loyalty. Its primary function is to turn returns into store credit, providing customers with an incentive to continue shopping with the store. This app provides a practical solution for businesses of all sizes by managing their credit balance. Startups can manage up to 5,000 customers, while enterprises with larger customer bases can manage up to 50,000 customers. Consider a situation in which a customer was unpleased with their last purchase and decided to return the item. With FreshCredit, that return could be turned into store credit, which could entice the customer to browse the store for an alternative item, ensuring the business continues to retain potential revenue.

How Much Does Flits: Customer Account Page Cost?

Flits: Customer Account Page offers different pricing plans, each offering valuable features for an investment that balances costs with value. The Basic plan is $4.99/month, features include profiles, order history, recently viewed items, and services up to 1,000 customers. It’s most suitable for small businesses and startups taking their first steps into customer loyalty programs. The Business Plan, costing $19.99/month, serves up to 25,000 customers and includes all the Basic plan features plus reorder and multilanguage features. The Enterprise Plan at $29.99/month includes all the features of the Business Plan and supports up to 100,000 customers, making it most suitable for larger businesses.

How Much Does FreshCredit ‑ Store Credit Cost?

FreshCredit Store Credit follows a tiered pricing strategy: The first tier at $15/month allows managing the credit balance of up to 5,000 customers, perfect for startups or small businesses. The second tier priced at $30/month serves up to 20,000 customers, suitable for medium businesses. The third tier supporting up to 50,000 customers is priced at $45/month, ideal for large enterprises.

Cost Analysis: Flits: Customer Account Page vs. FreshCredit ‑ Store Credit

The comparison between Flits and FreshCredit reveals that pricing is dependent on the number of customers. Flits offers more features at lower tiers, making it potentially more advantageous for startups and small businesses. On the other hand, for businesses with a large clientele, FreshCredit offers a higher customer base for less cost.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?