Shopify Loyalty & Rewards: Customer Accounts Concierge VS LoyaltyLion Rewards & Referral

Table of Contents

  1. Introduction
  2. how does Customer Accounts Concierge work?
  3. How Does LoyaltyLion Rewards & Referral Work?
  4. How Much Does Customer Accounts Concierge Cost?
  5. How Much Does LoyaltyLion Rewards & Referral Cost?
  6. Cost Analysis: Customer Accounts Concierge vs. LoyaltyLion Rewards & Referral
  7. User Reviews & Customer Support Insights
  8. Conclusion


Imagine a consistently growing customer base, enhanced brand loyalty, and an upsurge in profits. The secret to achieving this lies in a robust customer loyalty program. Such programs can increase customer retention rate by up to 5%, which, in itself, can lead to an increase in profits by 25% to 95%. Customer loyalty programs are not just about rewards but about valuing the customer, fostering robust relationships, and securing repeat business. Today, we will examine Customer Accounts Concierge by Froonze and LoyaltyLion Rewards & Referral by LoyaltyLion, two Shopify apps designed to elevate your customer loyalty and retention game.

how does Customer Accounts Concierge work?

Developed by Froonze, Customer Accounts Concierge mission is to transform your client account page into a vibrant and front-line customer engagement arena. This is achieved through loyalty programs, rewards systems, and back-in-stock reminders. Moreover, it's loaded with a variety of plugins to amp your customer loyalty goals. The app supports up to six languages, offering potential for cross-border expansion. Additional features include an easy-to-use customer account page and support for Theme 2.0, making it a versatile option for a variety of businesses. The app integrates seamlessly with other eCommerce tools such as Rivo, Seal, and Smile, among others, providing a convenient, all-in-one solution for boosting customer loyalty. A classic example of its utility is in the provision of a loyalty program, operated through a paid plugin for B2B and wholesale stores, aiming to enhance customer retention.

How Does LoyaltyLion Rewards & Referral Work?

Coming to LoyaltyLion Rewards & Referral by LoyaltyLion, the core idea is to convert your one-time buyers into returning customers. The app integrates your loyalty program into your site and drives enrollment and customer return rates using loyalty points and rewards. With multiple features – loyalty page integrations, referral bonuses, and social media engagement – the LoyaltyLion app aids in reducing acquisition costs. From pushing out incentives to driving program participation, this app has several features that businesses can utilize. The app offers extensions by integrating it with your favorite Shopify tools like Shopify POS, Checkout, and Shopify Flow. Therefore, as an eCommerce business growing in complexity, you won't find much trouble onboarding this app.

How Much Does Customer Accounts Concierge Cost?

When it comes to pricing, Customer Accounts Concierge offers a flexible structure where the free plan can support up to 1,000 customers. It provides all the essential functions like the customer accounts page, easy installation, multi-language support, and others. As your business grows, you can choose from plans supporting up to 5,000, 20,000, or 100,000 customers for $5, $15, $25/month, respectively. Most importantly, all the paid plans include the entirety of the features listed under the free plan. Hence, the value proposition remains consistent across all the pricing tiers.

How Much Does LoyaltyLion Rewards & Referral Cost?

LoyaltyLion Rewards & Referral follows a slightly different pricing structure. The free plan covers 800 monthly orders and unlimited members while adding extra features from $5/month. As your business scales, you can opt for small business, classic, or advanced plans for $159, $399, or $729 per month, respectively. The higher the plan, the better the included features. For instance, the classic plan onwards, you get a free loyalty page build, better integration, and an Onboarding Manager, among other things.

Cost Analysis: Customer Accounts Concierge vs. LoyaltyLion Rewards & Referral

Examining the pricing structures, LoyaltyLion seems to follow a more value-added approach, where the higher your plans go, the more specialized features you receive. On the other hand, Customer Accounts Concierge takes a more scalable approach with varying customer limits.

User Reviews & Customer Support Insights

Is Customer Accounts Concierge Good?

With an impressive 5-star rating from 169 reviews, Customer Accounts Concierge stands its ground in delivering quality service. Users might appreciate the ease of installation, theme support, and multi-language support.

Is LoyaltyLion Rewards & Referral Good?

Scoring a 4.6-star rating from 536 reviews indicates that LoyaltyLion Rewards & Referral successfully meets user expectations. The wide array of features and seamless integration might contribute to its high rating.

Which App is Better according to users?

Analyzing the ratings and reviews, Customer Accounts Concierge may come out on top in terms of satisfaction, but LoyaltyLion has more user reviews, suggesting a larger user base.

Integrations and Compatibility

Both Customer Accounts Concierge and LoyaltyLion Rewards & Referral integrate with numerous third-party apps contributing to their functionality and usability.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?