Table of Contents
- Introduction
- How Does Customer Accounts Concierge Work?
- How Does Influence ‑ Loyalty & Referral Work?
- How Much Does Customer Accounts Concierge Cost?
- How Much Does Influence ‑ Loyalty & Referral Cost?
- Cost Analysis: Customer Accounts Concierge vs. Influence ‑ Loyalty & Referral
- User Reviews & Customer Support Insights
- Conclusion
Introduction
: The power of a solid loyalty program can never be underestimated in today's competitive retail industry. Businesses that implement loyalty programs see a growth rate of up to 70% in customer retention. That is a fact too significant to ignore. This blog focuses on two Shopify apps, Customer Accounts Concierge and Influence ‑ Loyalty & Referral, that aim to revamp customer loyalty and increase customer engagement.
How Does Customer Accounts Concierge Work?
The Customer Accounts Concierge by Froonze is intentionally designed for retaining customers and fostering ongoing loyalty. The software provides various tools aimed at enhancing customer engagement thereby driving repeat purchases. One notable feature is the customer account page, granting users a complete overview of their interaction history with the site. Further, it offers multi-language support - a critical factor when dealing in the global marketplace. Customers can view their order history, making reorders relatively simple. Additionally, businesses can plug in Loyalty and Rewards programs, social login options, customized registration forms, and much more to their customer dashboard. Be it a B2B enterprise or a wholesale store, the flexible plugin system provided caters to a myriad of needs, allowing a business to choose and pay for only the plugins required.
How Does Influence ‑ Loyalty & Referral Work?
On the other hand, Influence ‑ Loyalty & Referral, developed by Reviews.io, helps brands create personalized loyalty and referral programs. The tool lets customers earn points allowing them to redeem exciting offers and exclusive perks. With Influence, users can set-up a points system for various types of customer actions such as purchases or social shares. It enables brands to acknowledge their top customers with VIP tiers and turn them into brand advocates through the incorporated referral system. At the enterprise level, brands have the additional advantage of identifying and rewarding affiliates.
How Much Does Customer Accounts Concierge Cost?
As businesses grow, their needs and customer base grow too. Keeping that in mind, Customer Accounts Concierge has designed progressive pricing plans. The Free plan offers essential features supporting shops with up to 1,000 customers. As the customer base expands, businesses can opt for paid plans ranging from $5 to $25 per month, supporting up to 100,000 customers with all the features from the FREE plan included. The transparent pricing structure ensures that businesses can plan their expenditure and only pay for what they need, making it an affordable option for varying business sizes.
How Much Does Influence ‑ Loyalty & Referral Cost?
Influence prides itself on maintaining visibility and providing businesses with value for their money. The basic requirements to get started with Loyalty are covered under the Free plan supporting up to 300 monthly orders. The pricing escalates to $49/month for unlimited monthly orders and advanced features. For businesses looking for more specialized services, plans increment up to $799/month with premium features such as identifying affiliates and removing Influence.io branding.
Cost Analysis: Customer Accounts Concierge vs. Influence ‑ Loyalty & Referral
While both apps offer a Free tier for beginners, Influence's basic plan supports a higher number of orders compared to Customer Accounts Concierge's customer count. However, Customer Accounts Concierge significantly undercuts Influence in terms of pricing at higher tiers.
User Reviews & Customer Support Insights
Is Customer Accounts Concierge Good?
Based on an impressive average rating of 5 stars from a total of 169 reviews, users seem to be highly satisfied with Customer Accounts Concierge. According to available data, users might appreciate the versatile integration options and the ability to custom build their customer dashboard with the plugins required.Is Influence ‑ Loyalty & Referral Good?
Influence ‑ Loyalty & Referral has a solid 4.2-star average from 17 reviews. Considering the limited number of reviews, constructive feedback from existing users could lead to significant improvements in the app.Which App is Better according to users?
When comparing the number of reviews and average ratings, Customer Accounts Concierge holds a slight advantage. However, having fewer reviews doesn't necessarily imply that Influence - Loyalty & Referral is not a satisfactory solution. Both offer compelling unique features that cater to different business requirements.Integrations and Compatibility
Customer Accounts Concierge Integrations:
Customer Accounts Concierge integrates with various CRM tools such as Smile, Bon, Recharge, Appstle, among others. These varied integration options expand its capabilities, allowing businesses to manage rewards, subscriptions, and order management effectively.Influence ‑ Loyalty & Referral Integrations:
Influence integrates seamlessly with Shopify POS, Checkout, Klaviyo, and other tools. This will allow businesses to streamline their workflows and manage multiple aspects from a common dashboard.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
