Shopify Loyalty & Rewards: Customer Accounts Concierge VS Gameball: Loyalty & Rewards

Table of Contents

  1. Introduction
  2. How Does Customer Accounts Concierge Work?
  3. How Does Gameball: Loyalty & Rewards Work?
  4. How Much Does Customer Accounts Concierge Cost?
  5. Cost Analysis: Customer Accounts Concierge vs. Gameball: Loyalty & Rewards
  6. User Reviews & Customer Support Insights
  7. Integrations and Compatibility
  8. Conclusion


The average repeat customer spends 67% more than a new one. It’s statistics like this that underline the power of cultivating customer loyalty. Loyalty and rewards programs play a pivotal role in achieving this. Such programs incentivize repeat business, while simultaneously fostering a strong bond between the consumer and the brand. Today, we'll shed some light on two innovative Shopify loyalty and rewards apps – Customer Accounts Concierge by Froonze and Gameball: Loyalty & Rewards by Gameball.

How Does Customer Accounts Concierge Work?

Developed by Froonze, the Customer Accounts Concierge seeks to increase customer lifetime value by transforming a generic customer account page into a multi-functional dashboard. This serves as an excellent addition to any online store, regardless of its size. Key features include an integrated loyalty and reward program, a custom registration form, and a reorder button to make repeat purchases convenient. The app also supports 26+ CRM app integrations and several languages, ensuring a seamless user experience for global businesses. The app offers handy tools for businesses, particularly B2B and wholesale stores. Their flexible plugin system allows businesses to cherry-pick features they deem necessary, alleviating the need to pay for unwanted extras.

How Does Gameball: Loyalty & Rewards Work?

Gameball: Loyalty & Rewards, on the other hand, implements a gamified rewards program and various loyalty tools like Cashback systems to incentivize consumer activity. With this app, businesses can monitor repeat purchases, engagement rates, and customer loyalty with minimum hassle. Their reward system features points, badges, and even store credit for returns as rewards to cement customer loyalty. Strategies such as tiered discounts, referral programs and giveaways make it easier to attract and retain customers, making it an excellent tool for businesses looking to cultivate a loyal customer pool.

How Much Does Customer Accounts Concierge Cost?

Cost can often be a make or break factor when choosing a loyalty and rewards app. Customer Accounts Concierge offers a four-tier pricing model, beginning with a free version for businesses with up to 1,000 customers. The free plan includes a multi-language support, a customer accounts page, and easy installation among others. The paid versions vary from $5 per month to $25 per month, only increasing based on the customer count the business serves. Gameball: Loyalty & Rewards, on the other hand, extends from a free version to a Pro version costing $119 per month. The more advanced tiers include features such as custom emails and unlimited popups that prove valuable for larger enterprises.

Cost Analysis: Customer Accounts Concierge vs. Gameball: Loyalty & Rewards

Both apps offer options for businesses of all sizes, starting from free plans for new, smaller businesses, and scaling up in line with business growth. However, overall, Customer Accounts Concierge's pricing model is more friendly to businesses with a lower customer count, while Gameball's features and benefits may justify their higher pricing for more established businesses.

User Reviews & Customer Support Insights

Is Customer Accounts Concierge Good?

With an impressive 5-star average rating from 169 reviews, Customer Accounts Concierge proves its value to its users. The features highlighted in these reviews mainly revolve around its user-friendly interface and valuable features.

Is Gameball: Loyalty & Rewards Good?

Gameball: Loyalty & Rewards boasts a 4.8-star rating from 194 reviews, demonstrating high customer satisfaction. Reviewers often praise its engaging gamification features, easy setup, and comprehensive functionalities.

Which App is Better according to users?

Both apps have comparable high ratings, with Customer Accounts Concierge slightly leading with a perfect five. However, ratings should be compared alongside the features and offered value of each app, which vary based on business requirements and customer count.

Integrations and Compatibility

Customer Accounts Concierge Integrations:

For seamless functionality, Customer Accounts Concierge offers integrations with apps like Rivo, Seal, Smile, Bon, Loop, Recharge, Appstle, Klaviyo, Return Prime, Parcel Panel, Aftership, 17 Track, Wishify, Wishlist Hero, Wishlist Plus, Paywhirl, Vify, Orderify.

Gameball: Loyalty & Rewards Integrations:

Gameball: Loyalty & Rewards enables integration with a number of apps including Shopify POS,, Klaviyo, Omnisend, Mailchimp, Hubspot, Drip.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?