Shopify Loyalty & Rewards: Customer Accounts Concierge VS AiT Loyalty, Review, Email

Table of Contents

  1. Introduction
  2. How Does Customer Accounts Concierge Work?
  3. How Does AiT Loyalty, Review, Email Work?
  4. How Much Does Customer Accounts Concierge Cost?
  5. How Much Does AiT Loyalty, Review, Email Cost?
  6. Cost Analysis: Customer Accounts Concierge vs. AiT Loyalty, Review, Email
  7. User Reviews & Customer Support Insights
  8. Integrations and Compatibility
  9. Conclusion


Customer loyalty and repeat business are the lifelines of any thriving commerce. According to studies, more than 40% of a retailer's revenue is created by only 8% of its customers. It's in this light that we examine two powerful Shopify apps designed to leverage customer loyalty for improved sales - Customer Accounts Concierge and AiT Loyalty, Review, Email.

How Does Customer Accounts Concierge Work?

Developed by Froonze, Customer Accounts Concierge is designed to increase customer lifetime value with a beautiful, engaging, and functional customer portal. This app revolutionizes your client account page into a multi-functional customer dashboard. Key features include customer account and order history pages, easy installation, theme 2.0 support, and multilingual support. These features are valuable for business owners seeking to enrich their customer experiences while building lasting loyalty.

How Does AiT Loyalty, Review, Email Work?

Developed by AiTrillion, AiT Loyalty, Review, Email, aims to increase sales and average order value with an integrated loyalty program, reviews, memberships, Email, SMS, and web push. It offers 11+ features designed to engage customers, generate revenue, improve sales, retain customers, and build trust. The app is a comprehensive solution for businesses looking to increase interactions with customers and boost customer loyalty, all within a single application.

How Much Does Customer Accounts Concierge Cost?

Customer Accounts Concierge provides four price tiers, starting with a free plan for stores with up to 1,000 customers. As your customer base grows, plans scale at $5/month for up to 5,000 customers, $15/month for up to 20,000 customers, and $25/month for up to 100,000 customers. Each higher tier includes all features from the Free plan, making this app a cost-effective solution for businesses at different stages of growth without any hidden or additional costs.

How Much Does AiT Loyalty, Review, Email Cost?

AiT Loyalty, Review, Email offers four pricing tiers as well, beginning with a free tier for up to 250 active customers. Charges increase with the volume of active contacts and emails per month, peaking at $125/month for up to 20,000 active contacts. Each pricing tier provides access to all modules, ensuring that your business has all the necessary tools for customer engagement, irrespective of the stage of your business growth.

Cost Analysis: Customer Accounts Concierge vs. AiT Loyalty, Review, Email

While Customer Accounts Concierge seems to provide a lower-cost solution, remember that AiT Loyalty, Review, Email offers a feature-rich, all-in-one solution that might justify its higher price tags. The choice between these two apps would ultimately depend on your business size, specific needs, and budget.

User Reviews & Customer Support Insights

Is Customer Accounts Concierge Good?

With a solid 5-star rating from 169 reviews, customers speak highly about Customer Accounts Concierge. Based on the app's functionalities, users might value its ease of use, functionality, and multilingual support. Customer support for the app also appears strong, likely contributing to its overall high rating.

Is AiT Loyalty, Review, Email Good?

AiT Loyalty, Review, Email boasts a slightly lower average rating of 4.8 stars but from a larger user base of 418 reviews. The all-in-one nature of the software and the breadth of features available could be a factor in the app's high rating. Users likely find the comprehensive solution particularly beneficial, with seamless integrations and automation as key highlights.

Which App is Better according to users?

While both apps receive overwhelmingly positive user reviews, the higher number of reviews for AiT Loyalty, Review, Email suggests it has a wider user base and potentially more proven reliability. However, Customer Accounts Concierge's 5-star rating also showcases its credibility and user satisfaction. The choice between the two, therefore, would depend on specific business needs and priorities.

Integrations and Compatibility

Customer Accounts Concierge Integrations

Customer Accounts Concierge touts a broad range of integrations with leading tools like Rivo, Recharge, and Klaviyo. These integrations provide additional functionalities, enabling users to reap more benefits from their use of Customer Accounts Concierge.

AiT Loyalty, Review, Email Integrations

In addition to various integrations, AiT Loyalty, Review, Email also integrates with a range of apps including Shopify POS, Email Marketing, and Recurring Membership. This ensures you have a comprehensive set of functionalities under one dashboard.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?