Shopify Loyalty & Rewards: Bold Memberships VS Customer Accounts Concierge

Table of Contents

  1. Introduction
  2. How Does Bold Memberships Work?
  3. How Does Customer Accounts Concierge Work?
  4. How Much Does Bold Memberships Cost?
  5. How Much Does Customer Accounts Concierge Cost?
  6. Cost Analysis: Bold Memberships vs. Customer Accounts Concierge
  7. User Reviews & Customer Support Insights
  8. Conclusion


Did you know that, according to Invesp, it costs 5 times more to attract a new customer than to keep an existing one? A key factor in retaining customers is the implementation of loyalty and rewards programs. These programs not only incentivize repeat purchases but also foster strong relationships between brands and their customers. In today's post, we delve into two innovative Shopify apps built to enhance customer loyalty - Bold Memberships developed by BOLD and Customer Accounts Concierge developed by Froonze Limited.

How Does Bold Memberships Work?

Bold Memberships, developed by BOLD, strives to redefine how brands retain customers by creating unique membership experiences. How? Well, it offers an array of features tailored to nurture consumer loyalty. For instance, businesses can charge recurring membership fees, control member access to products, pages, prices, and other content, and even modify liquid templates for members. For businesses at their infancy or those scaling rapidly, these unique memberships can prove invaluable in driving repeat business.

How Does Customer Accounts Concierge Work?

Customer Accounts Concierge, by Froonze Limited, comes into play by turning your customer account page from a generic space to an engaging customer dashboard. This functional dashboard not only enables seamless addition of loyalty programs, wishlists, social logins, and order management but also integrates perfectly with various CRM app tools. Businesses of all sizes can benefit from features such as email verification, account approval, and personalised customer portals.

How Much Does Bold Memberships Cost?

When it comes to pricing, Bold Memberships offers four distinct tiers: a $9.99/month plan for 1-50 members, a $19.99/month one for 51-500 members, a $49.99/month one for 51-1000 members, and a custom price for 1001-5000 members. Each plan comes with a 1% transaction fee. These tiers cater to businesses of different sizes, enabling them to opt for what suits their needs the best.

How Much Does Customer Accounts Concierge Cost?

On the other hand, Customer Accounts Concierge also offers four pricing options: A free plan for up to 1,000 customers, a $5/month plan for up to 5,000 customers, a $15/month plan for up to 20,000 customers, and a $25/month plan for up to 100,000 customers. The paid plans include everything offered in the FREE plan.

Cost Analysis: Bold Memberships vs. Customer Accounts Concierge

While Bold Memberships opts for a membership count-based pricing structure, Customer Accounts Concierge bases its model on customer count. Also, the latter offers a free plan, making it attractive for small businesses.

User Reviews & Customer Support Insights

Is Bold Memberships Good?

With an average rating of 4.4 stars from a total of 289 reviews, most users seem to think so. Features that might resonate well with users include the ability to charge recurring membership fees and the versatile access controls for members.

Is Customer Accounts Concierge Good?

Customer Accounts Concierge also enjoys high ratings, standing tall with an average of 5 stars from 174 reviews. The plentiful integrations, easy installation, and comprehensive customer portal likely contribute to its high acclaim.

Which App is Better according to users?

While both apps enjoy high ratings, Customer Accounts Concierge's perfect score would suggest it is favored slightly more. These ratings, however, only reflect part of the picture. Users are encouraged to explore detailed reviews for a full understanding of each app's potential.

Integrations and Compatibility

Bold Memberships Integrations:

Bold Memberships integrates seamlessly with payment platform Stripe and loyalty program apps like Bold Loyalty Points and Custom & Wholesale Pricing. These integrations substantially enhance its functionality.

Customer Accounts Concierge Integrations:

Customer Accounts Concierge comes with an impressive roster of integrations, including CRM tools like Klaviyo, Recharge, and Wishlist Plus. These integrations substantially augment the app's functionality.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?