Shopify Loyalty & Rewards: AiT: Loyalty, Reviews & Email VS Customer Accounts Concierge

Table of Contents

  1. Introduction
  2. How Does AiT: Loyalty, Reviews & Email Work?
  3. How Does Customer Accounts Concierge Work?
  4. How Much Does AiT: Loyalty, Reviews & Email Cost?
  5. How Much Does Customer Accounts Concierge Cost?
  6. Cost Analysis: AiT: Loyalty, Reviews & Email vs. Customer Accounts Concierge
  7. User Reviews & Customer Support Insights
  8. Conclusion


Did you know that a 5% increase in customer retention correlates to a 25% increase in profit? Encouraging customer loyalty can create a significant impact on your business's bottom line. That's where loyalty and rewards programs come in. These initiatives keep your customers engaged, encouraging them to make repeat purchases and establishing a solid relationship with your brand. Today we will explore two apps designed to help drive customer retention on the Shopify platform: AiT: Loyalty, Reviews & Email and Customer Accounts Concierge. These apps will leverage your e-commerce endeavors and cultivate a strong customer base.

How Does AiT: Loyalty, Reviews & Email Work?

AiT: Loyalty, Reviews & Email is dedicated to engaging and retaining customers through a host of different features. From loyalty programs and reviews to emails and web push notifications, the app is packed with features aimed at increasing your business's revenue. One of the stellar features of AiT: Loyalty, Reviews & Email is the Loyalty Rewards Program & Reviews, which encourages customer engagement and trust. Similarly, on the communication front, the app offers email, SMS, and web push options to connect with customers at the right time. The Membership & Affiliate Program feature is perfect for those businesses aiming to attract more recurring paying members and referrals.

How Does Customer Accounts Concierge Work?

On the other hand, Customer Accounts Concierge aims at increasing customer lifetime value by transforming a customer’s account page into a functional dashboard, with a focused goal to streamline the customer experience. Customer Accounts Concierge offers a robust array of features, with highlights being the customer registration form and social login options that streamline the customer's login process. Other features like the wish list function with back in stock reminders integrated into the customer portal are aimed at engaging customers and encouraging repeat business.

How Much Does AiT: Loyalty, Reviews & Email Cost?

AiT: Loyalty, Reviews & Email is a free app for your first 250 active customers on the app, making it an incredibly affordable solution for startups and small businesses. There are no hidden fees, making it a simple and straightforward option.

How Much Does Customer Accounts Concierge Cost?

Customer Accounts Concierge offers a multi-tiered pricing structure, geared towards scalability. Its free plan caters to shops with up to 1,000 customers, with plans for 5,000 customers at $5/month, 20,000 at $15/month, and 100,000 customers at $25/month. These more costly plans are perfect for growing businesses and large enterprises.

Cost Analysis: AiT: Loyalty, Reviews & Email vs. Customer Accounts Concierge

Both apps offer free entry points, with AiT offering its services for free to a limited number of customers, while the Customer Accounts Concierge's free plan caters to a larger customer base. Customer Accounts Concierge scales with your business, ensuring you're only paying for what you need, making it the more affordable option for businesses with a growing customer base.

User Reviews & Customer Support Insights

Is AiT: Loyalty, Reviews & Email Good?

AiT: Loyalty, Reviews & Email sports a solid 4.8-star rating from a total of 427 reviews. This suggests that users appreciate its features and their utility. The app's customer support quality can also be inferred from the high rating.

Is Customer Accounts Concierge Good?

Customer Accounts Concierge has a perfect average rating of 5 stars from 174 reviews, indicating high user satisfaction. Users seem to appreciate the features and the company's customer support.

Which App is Better according to users?

Both apps have high average ratings, indicating a high level of customer satisfaction. However, AiT: Loyalty, Reviews & Email has more reviews, suggesting that it might be more popular or widely-used among Shopify merchants.

Integrations and Compatibility

AiT: Loyalty, Reviews & Email Integrations:

AiTrillion integrates well with tools like Shopify POS, Email Marketing, Recurring Membership, raising the utility and ease of use of the app.

Customer Accounts Concierge Integrations:

Customer Accounts Concierge is versatile, with integrations spanning across different CRM App tools like Smile, Bon, Loop, and Klaviyo, thereby expanding its functionality and compatibility.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?