Shopify Loyalty & Rewards: A Comparative Analysis between Rivo: Loyalty & Referrals & Appstle℠ Loyalty & Rewards

Table of Contents

  1. Introduction
  2. How Does Rivo: Loyalty & Referrals Work?
  3. How Does Appstle℠ Loyalty & Rewards Work?
  4. How Much Does Rivo: Loyalty & Referrals Cost?
  5. How Much Does Appstle℠ Loyalty & Rewards Cost?
  6. Cost Analysis: Rivo: Loyalty & Referrals vs. Appstle℠ Loyalty & Rewards
  7. User Reviews & Customer Support Insights
  8. Conclusion


Did you know that it costs businesses 5 to 25 times more to acquire a new customer than it does to retain an existing one? Add to that, repeat customers on average purchase 67% more than first-time customers. With these statistics in mind, the importance of developing loyal customers cannot be overstated. Today, we'll dive deep into the world of Shopify apps designed specifically to foster customer loyalty and generate repeat business, taking a close look at two contenders in the field: Rivo: Loyalty & Referrals and Appstle℠ Loyalty & Rewards.

How Does Rivo: Loyalty & Referrals Work?

Rivo: Loyalty & Referrals is an app that has made its mark by focusing primarily on driving retention metrics. Companies such as Hexclad, Rareform, and DYPER reportedly choose Rivo for its continual product updates, world-class customer success team, and dedication to one mission: boosting customer lifetime value (CLTV) and the frequency of repeat buy. This app offers several unique features, such as advanced rewards, an integrated loyalty page builder, and the ability to create custom actions. These tools not only cater to businesses of different sizes but also offer specialized functions specifically suited to Direct to Consumer (DTC) brands, making it an inclusive app for Shopify stores of diverse profiles. Consider a scenario where a growing DTC brand is able to leverage Rivo's loyalty program and referral features, exponentially increasing its customer lifetime value and encouraging customer retention. Though purely hypothetical, this scenario illustrates the potential of Rivo.

How Does Appstle℠ Loyalty & Rewards Work?

Developed by Appstle Inc., Appstle℠ Loyalty & Rewards is a competitive tool considering to enhance brand loyalty. With its robust set of features ranging from basic points system to advanced analytics, this app is designed to continually increase customers' CLTV while effortlessly aligning with your business' branding. The variety of rewards and referral features on offer, backed by excellent 24/7 customer support, allows the app to cater to Shopify stores of varied types and sizes. Envisage an online store benefiting from the app's efficient loyalty program creation and management tools while effectively controlling churn and boosting its CLTV.

How Much Does Rivo: Loyalty & Referrals Cost?

Rivo: Loyalty & Referrals offer three different pricing tiers. The Starter Plan at $49/month includes 500 monthly orders, advanced rewards, a loyalty page builder, prompts or pop-ups, and one integration. It is particularly suitable for businesses that are starting up or have a limited order volume. At $189/month, their Growth Plan includes a higher limit of 1,000 monthly orders and additional features such as VIP Tiers, Points Expiry, and Custom CSS & Icons. It also provides double the integration compared to the Starter plan, making it perfect for fast-growing businesses. For larger businesses with high order volumes, the Premium Plan costs $349/month and offers up to 3,000 monthly orders. It also provides an array of added features like developer toolkit and dedicated account manager for tailored support.

How Much Does Appstle℠ Loyalty & Rewards Cost?

Appstle℠ Loyalty & Rewards is available in four different pricing plans. The Free Plan offers a points program, store credits, a referral program along with basic branding, and reward emails. As the name suggests, it is free and an ideal choice for businesses dipping their toes in the world of customer loyalty programs. The Starter plan at $10/month includes advanced branding and customizable reward emails, nudges or on-site pop-ups, and Shopify POS, along with 24/7 support, making it great for budding enterprises. Their Business Plan for $30/month scales up by including features like a VIP program, points expiry, free product rewards, and advanced redemption settings making it a better fit for medium-sized businesses. Enterprises may find the $100/month Business Premium plan appealing as it packs features like advanced analytics, segmentation, API Access, and preferred pricing for multiple stores.

Cost Analysis: Rivo: Loyalty & Referrals vs. Appstle℠ Loyalty & Rewards

Comparing the pricing, Rivo's entry-level plan starts at $49/month, much higher than Appstle’s free starter plan. However, it offers advanced features from the get-go. Appstle, on the other hand, provides tiered pricing and a list of functionalities at each level that businesses can choose as per their needs and budget. It's crucial for businesses to assess their specific requirements and choose an app that offers the best return on investment.

User Reviews & Customer Support Insights

Is Rivo: Loyalty & Referrals Good?

With a solid average rating of 4.9 stars based on 1822 reviews, it's clear that Rivo: Loyalty & Referrals is well-received by users. Customers likely appreciate the app’s customization features, flexibility, and focus on retention metrics. As for customer support, the description mentions a world-class customer success team, which undoubtedly adds value.

Is Appstle℠ Loyalty & Rewards Good?

Like Rivo, Appstle℠ Loyalty & Rewards also garners an average rating of 4.9 stars. However, it has a lower number of reviews (73), indicating that it might be a newer entrant or has fewer users. Its wide range of features seem to appeal to users, and with 24/7 customer support, it provides reliable assistance, which is an important factor for many Shopify store owners.

Which App is Better according to users?

While both apps can boast a strong 4.9-star rating, Rivo clinches the lead when it comes to the number of reviews. More reviews typically indicate a wider user base and can be a sign of broader acceptance in the marketplace. However, both apps have their unique strengths, as evidenced by the user feedback and features.

Integrations and Compatibility

Rivo: Loyalty & Referrals Integrations:

Some pillars of Rivo's integrations include Shopify POS, Checkout, Klaviyo, and Gorgias. These integrations provide added functionality and seamless operations for businesses.

Appstle℠ Loyalty & Rewards Integrations:

Key integrations of Appstle℠ Loyalty & Rewards include Shopify POS, Klaviyo, Mailchimp, Appstle Subscription, to name a few. These integrations further expand the app's functionality and create a unified ecosystem for managing various aspects of a Shopify store.

Our Top Recommendations For Your Store

While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:

SC Conjured Referrals

Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.

Hulk Mobile App Builder

Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.

Opinew Product Reviews App UGC

Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.

Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?