Table of Contents
- Introduction
- How Does Back in Stock: Restock Alerts Work?
- How Does Drift Alerts Work?
- How Much Does Back in Stock: Restock Alerts Cost?
- How Much Does Drift Alerts Cost?
- Cost Analysis: Back in Stock: Restock Alerts vs. Drift Alerts
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
Most ecommerce businesses would agree that losing sales due to out-of-stock items could be highly frustrating. According to a survey conducted by the Harvard Business Review, retailers have reported stock-out circumstances to be at more than 70% per season. This is where back-in-stock alerts step in, acting as a bridge between retailers and customers, notifying the latter when products of interest become available again. Today, we take a look at two such apps that play a significant role in back-in-stock alerts - Back in Stock: Restock Alerts and Drift Alerts.
How Does Back in Stock: Restock Alerts Work?
Back in Stock: Restock Alerts bridges the gap between customer demand and product availability. It promptly delivers alert notifications via multiple channels such as push notifications, emails, and SMS messages. This ensures that customers are informed in a timely manner whenever their desired product is back in stock. Tailored to cater to all sizes of businesses, its multi-language and location support enhances customer experience across global demographics. For instance, imagine a situation where a limited-edition sneaker sells out within minutes of its release. The app's quick restock notifications can significantly increase the chances of potential customers completing their purchase instead of switching to a competing brand.
How Does Drift Alerts Work?
Just like its counterpart, Drift Alerts diligently tracks stock levels and maintains a list of customers interested in out-of-stock products. By utilizing smart notifications, the application helps businesses reduce lost sales opportunities. This Shopify app also boasts a "Pay as you grow" plan, ensuring small businesses aren't overwhelmed by high costs. What's more, its speed-tested to result in low impact on your store's performance.
How Much Does Back in Stock: Restock Alerts Cost?
The cost factor is a significant one for any business considering tools to improve their sales performance. Back in Stock: Restock Alerts provides four different plans catering to businesses with different requirements. The Free Plan includes 10 SMS/Email/Push notifications, as well as multilingual support, unlimited customer lists, and analytics, bearing no costs to the user. With plans starting at $19/month to $49/month, users receive benefits like increased SMS, email and push notifications as well as connectivity with leading email marketing platforms like MailChimp and Klaviyo.
How Much Does Drift Alerts Cost?
Keeping its pay-as-you-grow principle in mind, Drift Alerts offers a free plan to let businesses get started, which includes access to alert dashboard and email support. Their most cost-effective plan, priced at $9/month, provides unlimited email notifications, SMS and Klaviyo integration, template customization, and priority support.
Cost Analysis: Back in Stock: Restock Alerts vs. Drift Alerts
Looking at both apps, the pricing strategy aims at being as inclusive as possible for businesses of all sizes. Back in Stock: Restock Alerts provides a more differentiated pricing structure catering to varied needs of businesses. Drift Alerts, however, stands out for small businesses with its highly affordable solution, also offering a 50% discount on annual plans.
User Reviews & Customer Support Insights
Is Back in Stock: Restock Alerts Good?
With an average 4.9-star rating from a staggering 769 reviews, Back in Stock: Restock Alerts has clearly satisfied a large number of users. Considering the various features it brings to the table, users might appreciate its easy-to-use multilingual platform that increases reach and thereby sales. Customer support, often mentioned in these reviews, underscores the app’s commitment to its users.Is Drift Alerts Good?
Although Drift Alerts might not have as many reviews as its counterpart, it has so far received perfect 5-star ratings from its four reviewers. Its streamlined features, cost-effective plans and the efficiency of its customer support have clearly impressed these early adopters.User Preference: Back in Stock: Restock Alerts or Drift Alerts?
While both apps have nearly perfect average ratings, Back in Stock: Restock Alerts comes out on top, courtesy of the vast number of reviews it has received. The number of reviews does indicate a higher users base and adoption rate. However, Drift Alerts, being the newer player, warrants a watchful eye considering its strong start.Integration and Compatibility Comparison
Back in Stock: Restock Alerts Integrations:
The app seamlessly integrates with Shopify Flow, MailChimp, Klaviyo, Constant Contact, Campaign Monitor, Zapier, Pagefly. These integrations bring in more flexibility and efficiency by automating various tasks related to customer communication and management.Drift Alerts Integrations:
Drift Alerts supports integration with email, Klaviyo, SMS, Rebrandly, SMS bump. Although not as extensive as Back in Stock: Restock Alerts, the available integrations cover most basic communication channels.Conclusion
Both apps bring their respective strengths to the table. Back in Stock: Restock Alerts impresses with its robust features, user-friendly interface, and excellent customer support, while Drift Alerts stands out with its cost-effective pricing and customer-focused approach. Making a choice between the two apps would thus depend on specific user requirements, budget limitations, and the scale of operations. However, both these apps reinforce the significance of timely back-in-stock notifications in driving customer engagement and enhancing the shopping experience, thus boosting overall sales.
Still Searching For The Right Fit?
If you're running a Shopify store and struggling with keeping your customers informed about product restocks, look no further! We've found two exceptional apps that will revolutionize how you manage back-in-stock alerts, ensuring your customers never miss out on their favorite products.
Shopify Restock & Back in Stock App by HulkApps
This app is a game-changer for Shopify store owners. It offers automatic restock notifications, ensuring your customers are promptly informed when their desired products are available again. With features like email automation, data-driven inventory management, and the ability to automatically notify interested customers, this app is designed to bring back lost customers and boost the Customer Lifetime Value (CLV) of existing ones. It's an effective marketing tactic to drive both online and in-store sales. Learn more about this app.
SC Back in Stock Restock Alerts by ShopCircle
This app provides an efficient and intuitive solution for restock alerts. It features automated notifications, batch alerts, and personalized retargeting campaigns. By keeping your customers updated with restock alerts, you enhance their loyalty to your brand and increase the chances of sales. The app's integration capabilities allow for a streamlined experience, and its user-friendly interface makes it a must-have for any growing Shopify store.Discover more about this app.
Both apps are highly rated on the Shopify App Store and have been praised for their effectiveness in increasing customer engagement and sales. Whether you choose HulkApps’ solution for its comprehensive features and email automation or ShopCircle's for its efficient batch alerts and personalized retargeting, you're making a smart choice for your business.