Introduction

In this blog post, we will provide a detailed comparison between two popular Shopify apps, Loox and AliExpress Review Importer. These apps play vital roles in improving customer experiences and increasing online store sales by integrating top-notch customer reviews. Now let’s dive into the details of both apps.

Overview of Loox

Key Features

Loox is a Shopify app that allows online stores to easily collect, share, and manage customer reviews. Here are key features of Loox:

  • Photo Reviews: Loox encourages customers to include photos with their reviews which are known to significantly boost conversion rates.
  • Review Request Emails: The app automatically sends emails to customers asking for reviews.
  • Social Proof: It displays reviews across the store to engage potential customers.

Benefits

With Loox, businesses can build stronger trust with customers, increase customer engagement, and improve SEO. Reviews that include photos add a level of authenticity that positively impacts sales.

Pricing

Loox offers four pricing plans:

  • Basic: $9.99/month
  • Advanced: $29.99/month
  • Pro: $59.99/month
  • Unlimited: $99.99/month

Overview of AliExpress Review Importer

Key Features

AliExpress Review Importer is a free app that helps Shopify sellers easily import product reviews from AliExpress. Here are key features of the app:

  • Review Importation: The app allows businesses to import reviews directly from AliExpress to their Shopify store.
  • Review Translation: The app provides translation for reviews written in other languages.

Benefits

The app helps businesses to build social proof, gain trust with customers, and increase sales by displaying aggregated product reviews. Its ability to translate reviews makes it more versatile and accessible to different markets.

Pricing

AliExpress Review Importer is free to use.

Direct Comparison

While both Loox and AliExpress Review Importer play similar roles of promoting customer reviews, they have distinctive features. Loox stands out for its automatic review request emails and product photo reviews. On the other hand, AliExpress Review Importer is known for importing reviews from AliExpress and providing translations. It’s free to use nature gives it an edge over Loox when budget is a concern.

Pros and Cons

Loox

Pros

  • Provides photo reviews
  • Automates the process of asking for reviews
  • Offers several pricing plans for different needs

Cons

  • Comes with a cost, with no free version available

AliExpress Review Importer

Pros

  • Free to use
  • Imports reviews directly from AliExpress
  • Translates reviews into different languages

Cons

  • Lacks automation in asking for reviews
  • No option for photo reviews

User Reviews and Ratings

Both Loox and AliExpress Review Importer have received high ratings for their performance and usability on the Shopify App Store. Loox averages a 4.8 out 5-star rating, while AliExpress Review Importer averages a 4.7 out-of-5-star rating.

Conclusion/Recommendation

In conclusion, the choice between Loox and AliExpress Review Importer depends on your specific needs and budget. If your priority is to have a free app to import and translate AliExpress reviews, AliExpress Review Importer is the best choice. On the other hand, if you want advanced features like automatic review requests and photo reviews, Loox is worth the investment.

FAQs

Can I use both Loox and AliExpress Review Importer on my Shopify store?

Yes, you can potentially use both, but it might confuse your customers seeing two different types of review styles on your site.

Does Loox offer a free plan?

No, Loox doesn't offer a free plan. They do, however, offer a 14-day free trial.

Is AliExpress Review Importer really free to use?

Yes, AliExpress Review Importer is completely free to download and use.

Can Loox import reviews from AliExpress?

No, Loox can't import reviews directly from AliExpress. You can collect reviews from customers who have bought from your Shopify store using Loox.

Still Searching for the Right Fit?

If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:

  • Smart AI Approval: This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
  • Social Sharing: Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
  • Photo Reviews: Customers can add photos to their reviews. It gives others a real look at what they can expect.
  • Custom Fields: Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
  • Structured Data: Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.

HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.

Shopify - App Stack