When operating an online store, the right review app can make all the difference. This comparison blog post will give you an in-depth look at two excellent options available for Shopify merchants: Loox Photo Reviews and Okendo. Let's dive in and see how these two giants stack up against each other.
Overview of Loox Photo Reviews
Loox Photo Reviews is a Shopify app that automates the process of collecting reviews with photos from your customers, showcasing these reviews in stunning review galleries and on product pages, thereby building strong trust with potential customers and boosting sales.
Key Features:
- Automated Review Requests: Loox sends an automatic email to customers after they made a purchase, asking for a review.
- Photo Reviews: Loox encourages customers to add a photo to their review, allowing potential buyers to see the product in real context.
- Review Displays: Loox provides beautiful widgets and galleries to display your reviews, boosting trust and social validation.
Benefits:
Loox Photo Reviews can significantly enhance the look and authenticity of your online store by showcasing real customer experiences. This trust-building process often leads to increased conversion rates.
Pricing:
Loox offers four pricing plans: Basic ($9.99/month), Advanced ($29.99/month), Pro ($59.99/month) and Unlimited ($99.99/month) catering to the needs of all eCommerce businesses, from startups to large scale enterprises.
Overview of Okendo
Okendo is another reliable review app for Shopify, offering features like Customer Reviews, Videos & Photos, User-Generated Content, Customer Profiles, Google Reviews Integration, and more. Okendo aims to help merchants leverage customer content to build trust, drive traffic, and increase conversions.
Key Features:
- Email Automation: Okendo offers fully automated email sequences to generate customer reviews.
- Photos & Video Reviews: Customers can add photos and even videos to their reviews, providing a richer depiction of the product.
- Google Reviews Integration: Google reviews can be seamlessly integrated into your Shopify store using Okendo.
Benefits:
With Okendo, get more than just text reviews. Take customer validation to another level with rich media and build trust faster and more efficiently.
Pricing:
For pricing, Okendo follows a 'quote-based' approach, providing custom pricing plans depending on the business's unique requirements.
Direct Comparison
While both Loox and Okendo provide compelling features, the deciding factor often boils down to pricing and specific needs. For businesses on a budget, Loox provides fixed monthly plans, while Okendo offers custom pricing but provides additional features like video reviews and Google integration.
Pros and Cons
Loox Pros: User-friendly, Affordable Pricing, Automation Capabilities, Beautiful Displays
Loox Cons: Lack of video review feature
Okendo Pros: Rich review content (Photos + Videos), Integration with Google Reviews, Custom pricing
Okendo Cons: Pricing can be expensive for small businesses
User Reviews and Ratings
Both Loox and Okendo have high ratings on the Shopify app marketplace. Loox maintains a 4.9 out of 5 stars rating, while Okendo has a 4.8 out of 5 stars rating.
Conclusion/Recommendation
Both Loox and Okendo have their strengths, and the decision largely depends on your business's specific needs. If you require a cost-effective and straightforward photo review tool, go for Loox. However, if you need more advanced features like video reviews and Google integration, consider going for Okendo, provided you're okay with the slightly higher price.
FAQs
- Do both apps integrate with Shopify?
Yes, both Loox and Okendo are built for Shopify and integrate seamlessly with the platform.
- Can customers leave photos and videos on both platforms?
Yes, customers can leave photos on both platforms. However, Okendo also supports video reviews, which Loox does not.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
- Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
- Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
- Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
- Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
- Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
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