Given the importance of customer reviews in building online store credibility, today, we bring you an in-depth comparison of two popular Shopify review apps: Air Reviews and Lai Review. In our comparison, we will shed light on the distinct features, pricing, pros and cons of both apps, and how they can help to improve your ecommerce sales performance.

Overview of Air Reviews

Air Reviews is a Shopify app that allows you to easily gather and showcase customer reviews on your store. It has been known for its unique product review features and user-friendly setup.

Key Features

• Import & Export Reviews: Air Reviews can import/export reviews either from a CSV file or from other review apps such as Yotpo, Ali Reviews, and more. This can help new startups by eliminating the need to start from scratch.
• Customizable Review Widget: Air Reviews lets you modify the display and style of your review widget to align with your brand's aesthetic.
• Email Review Request: The app could automatically send email review request to the customers after purchase.

Benefits

One major advantage of Air Reviews is that it can boost your SEO performance by creating user-generated content. The automatic email review request can drastically enhance the review collection process and eventually increases sales. In terms of pricing, Air Reviews offers a free plan with limited features and two paid plans i.e. $9.99/month and $99.99/month.

Overview of Lai Review

Lai Reviews, another remarkable Shopify review app, helps gather customer reviews, ratings, and photos to improve overall sales of a business.

Key Features

• Pop Up Review: It allows placing the real customer's experience pop-ups to attract the attention of on-site visitors immediately.
• Email Reminder: It sends a product review invitation email to customers after purchasing.
• Review Import: Similar to Air Reviews, Lai Reviews provide facility to import your reviews from CSV files and other apps.

Benefits

Thanks to the pop-up review feature, it enhances potential customers' confidence, thereby improving your sales conversion rates. Its pricing plan, on the other hand, includes a free plan along with two paid plans i.e. $9.99/month and $99.99/month.

Direct Comparison

When comparing Air Reviews to Lai Reviews, it's noticeable that both tools have similar basic functions but differ in some unique offerings. For example, Lai Review’s pop-up review feature is a strong selling point, whereas Air Reviews provides a customizable review widget, allowing users to maintain their website's aesthetics.

Pros and Cons

Undoubtedly, both Air Reviews and Lai Review have their fair share of advantages and drawbacks.

Air Reviews:

• Import and export review capabilities
• Customizable review widget
• Email review requests

• Some users might find the interface less user-friendly

Lai Review:

• Review import functionality
• Email reminder for review collection
• Instant customer review pop-up

• Lacks the ability to customize review widget

User Reviews and Ratings

Both Air Reviews and Lai Review have received high praise from users. Air Reviews scores highly for its easy setup and functionality, while Lai Review is lauded for its wonderful customer support and interactive review pop-ups.

Conclusion/Recommendation

Deciding between Air Reviews and Lai Review, in the end, comes down to individual store needs. If you're interested in customizing your review widget, Air Reviews will serve you better. However, if you prefer interactive pop-ups for instantaneous customer engagement, then you can't go wrong with Lai Review.

FAQs

1. Do both apps offer free plans?
Yes, both apps offer free plans with basic features.

Still Searching for the Right Fit?

If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:

• Smart AI Approval:

  This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.

• Social Sharing:

  Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.

• Photo Reviews:

  Customers can add photos to their reviews. It gives others a real look at what they can expect.

• Custom Fields:

  Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.

• Structured Data:

  Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.

HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.