Introduction
In the ecommerce landscape, customer reviews play a pivotal role in influencing purchase decisions. They not only provide social proof but also contribute to building brand credibility. Shopify, a leading ecommerce platform, hosts a variety of apps that facilitate the collection and display of customer reviews. This essay compares two such apps, REVIEWS.io Product Reviews and Rivyo Product Reviews, evaluating their features, pros and cons, user feedback, and overall performance.
REVIEWS.io Product Reviews
REVIEWS.io Product Reviews is a comprehensive tool designed to collect product reviews, user-generated content (UGC), and surveys. It aims to enhance on-site conversion rates, thereby boosting sales.
Rivyo Product Reviews
Rivyo Product Reviews is another robust app that assists in collecting reviews with photos and star ratings. It also enables users to import and display Amazon/AliExpress reviews on their store.
Direct Comparison
While both apps are high-performing and have high user ratings, they offer unique features that cater to different business needs. For instance, REVIEWS.io stands out for its continuous development and wide range of integrations, whereas Rivyo shines with its user-friendly interface and the ability to import reviews from Amazon.
Pros and Cons
While both apps offer unique features and benefits, they also have their limitations. Users of REVIEWS.io have noted that the basic plan's 50 review invitations per month can be restrictive, particularly for small businesses. On the other hand, based on the available information, users have not reported any significant cons for Rivyo Product Reviews.
User Reviews and Ratings
Both REVIEWS.io and Rivyo have high user satisfaction rates, with 93% and 96% of users awarding them 5 stars, respectively. Users commend both apps for their customer support, user-friendly interfaces, and continuous improvement.
Conclusion/Recommendation
The choice between REVIEWS.io and Rivyo would largely depend on the specific needs and preferences of the business.
FAQs
- What is the cost of REVIEWS.io Product Reviews and Rivyo Product Reviews?
- REVIEWS.io Product Reviews has a free plan with basic features, and paid plans start at $45/month.
- Rivyo Product Reviews has a free plan as well and its paid plans start at $5.99/month.
- Do REVIEWS.io Product Reviews and Rivyo Product Reviews support photo and video reviews?
- Both REVIEWS.io Product Reviews and Rivyo Product Reviews support photo reviews.
- Can I import reviews from other platforms with these apps?
- Yes, both apps allow you to import reviews. REVIEWS.io Product Reviews allows you to import reviews from several sources. Rivyo Product Reviews stands out for its ability to import reviews directly from Amazon and AliExpress.
- What kind of customer support do these apps provide?
- Both REVIEWS.io Product Reviews and Rivyo Product Reviews offer excellent customer support according to user feedback. Users have reported quick responses and helpful instructions from both support teams.
- Do these apps integrate with other platforms?
- Yes, both REVIEWS.io Product Reviews and Rivyo Product Reviews offer integrations with multiple platforms. REVIEWS.io integrates with Checkout, Shopify Flow, Klaviyo, Gorgias, Walmart, Facebook, Google Ads, and Google Shopping. Rivyo integrates with ReConvert post-purchase upsell, Instant Search +, PageFly Landing Page Builder, GemPages Page Builder & Funnel, LayoutHub Easy Page Builder, and Klaviyo.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
- Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
- Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
- Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
- Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
- Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
