Shopify Loyalty & Rewards: FreshCredit ‑ Store Credit VS SpurIT: Loyalty Points Manager Table of Contents Introduction How Does FreshCredit ‑ Store Credit Work? How Does SpurIT: Loyalty Points Manager Work? How Much Does FreshCredit ‑ Store Credit Cost? How Much Does SpurIT: Loyalty Points Manager Cost? Cost Analysis: FreshCredit ‑ Store Credit vs. SpurIT: Loyalty Points Manager User Reviews & Customer Support Insights Integrations and Compatibility Conclusion Introduction As a statistic from Annex Cloud suggests, businesses have a 70% likelihood of selling to an existing happy customer, while the likelihood of selling to a new prospect is only 5% to 20%. In such light, loyalty and reward programs play an important role in eCommerce. Rewards encourage repeat business, fostering customer loyalty and increased retention rates. Today, let's introduce and delve into the specifics of two Shopify apps aimed at enhancing this crucial customer loyalty - FreshCredit ‑ Store Credit and SpurIT: Loyalty Points Manager. How Does FreshCredit ‑ Store Credit Work? Developed by ByteStand, FreshCredit ‑ Store Credit seeks to bolster customer retention by turning returns into potential revenue through store credit. Rather than complicating transactions with refunds, coupons, or promo codes, it offers customers a straightforward, cash-like store credit. This store credit is not only easy to redeem, but its transaction history can be accurately tracked, offering businesses a store-wide credit balance. Regardless of whether it's a startup or an enterprise, this app can benefit businesses by encouraging customers to make repeated purchases, cementing brand loyalty. How Does SpurIT: Loyalty Points Manager Work? Designed by SpurIT, the Loyalty Points Manager highlights a different approach. Instead of revolving around the concept of returns, this app rewards customers for actions like store purchases or referrals. It's developed on the understanding that repeat customers are likelier to spend more on transactions, and are more likely to refer new customers. The points act as virtual currency, enabling customers to pay for their orders entirely or partly, creating a dynamic loyalty program. Additionally, businesses can create a sense of urgency by setting an expiration date for the loyalty points. How Much Does FreshCredit ‑ Store Credit Cost? FreshCredit ‑ Store Credit comes with three plans. The $15/month plan caters to 5,000 customers, the $30/month plan to 20,000 customers, and the $45/month plan to 50,000 customers. Each plan falls into the 'free for a week' category before monthly charges apply. Each higher tier provides value for money for businesses who have an ever-growing customer base and need to manage store credit for a larger amount of customers effectively. Ensure to check if there are any hidden costs or specific terms for the free week. How Much Does SpurIT: Loyalty Points Manager Cost? SpurIT: Loyalty Points Manager starts at $18.95/month for the Basic Plan, which offers an easy setup, customizability, multiple reward conditions, and fast live chat support. For $27.95/month, the Priority Support Plan offers three hours per month of customizations, a dedicated manager, priority queue to get support, assistance to set up the app, and all basic plan features. When considering the budget, take into account the respective benefits, particularly if the Priority Support's dedicated manager and customized support are essential to your business. Cost Analysis: FreshCredit ‑ Store Credit vs. SpurIT: Loyalty Points Manager When analyzing costs, you must consider the value offered by both apps. While FreshCredit ‑ Store Credit focuses more on the number of consumers, SpurIT: Loyalty Points Manager leans into support and customizability. Depending on specific needs and customer base size, businesses might find more value in one over the other. It's always beneficial to utilize any free trials to gauge which app may better fit your business needs. User Reviews & Customer Support Insights Is FreshCredit ‑ Store Credit Good? Based on 104 reviews and a 4.4-star rating, users appear quite satisfied with FreshCredit ‑ Store Credit. High ratings could imply the effectiveness of its core concept of converting returns into credit, and its simple balance-checking process. However, the missing mention of customer support in the description could potentially be a point of criticism. Is SpurIT: Loyalty Points Manager Good? SpurIT: Loyalty Points Manager bears a marginally lower rating of 4.3 stars from 51 reviews. Its focus on rewarding customers and versatility in reward conditions might be the bases of its high rating. Interestingly, this app seems to put significant focus on providing efficient customer support, which could have significantly contributed to its high ratings. Which App is Better according to users? While FreshCredit ‑ Store Credit has a slightly higher average rating, it also has twice as many reviews as SpurIT: Loyalty Points Manager. This higher number of reviews may indicate a larger user base and possibly provide a more reliable metric. However, remember that this is just a hypothetical scenario, and it's always important to delve deeper into the detailed reviews for a complete understanding. Integrations and Compatibility As neither app lists any integrations, businesses would need to assess their compatibility with other apps independently. Our Top Recommendations For Your Store While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers: SC Conjured Referrals Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today. Hulk Mobile App Builder Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.Ready to go mobile? Build your app with Hulk Mobile App Builder. Opinew Product Reviews App UGC Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.Looking to build trust with reviews? Start with Opinew today. Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?