How to Put Size Chart in Shopify: The Ultimate Guide for Enhancing Customer Experience

Table of Contents

  1. Introduction
  2. Adding a Custom Size Chart with Code
  3. Adding a Size Chart without Code
  4. Utilizing Apps for Size Charts
  5. Creating an Image-Based Size Chart
  6. Final Thoughts on Implementation and Testing
  7. FAQs

In the dynamic realm of e-commerce, offering a seamless and informative shopping experience is paramount. For Shopify store owners, one of the essential features that significantly enhance the customer experience and decrease product returns is the inclusion of a size chart. With a staggering return rate of 20.8% recorded in 2022, a considerable chunk of these returns were due to sizing issues. Implementing a clear, accessible size chart can dramatically reduce these returns, ensuring customers make confident purchasing decisions. This comprehensive guide will walk you through the steps of adding a size chart to your Shopify store, thereby elevating the customer experience and fostering customer loyalty.

Introduction

Have you ever experienced the frustration of eagerly awaiting an online order, only to discover the item doesn't fit? This common inconvenience underscores the importance of a size chart in online shopping. In this blog post, we will explore the various methods by which you can incorporate a size chart into your Shopify store – from coding custom size charts to utilizing apps for a more automated approach. Whether you're a coding novice or a seasoned pro, you'll find valuable insights into enhancing your store's usability and minimizing sizing-related returns. By the end of this guide, you'll be equipped to create and implement an effective size chart, tailored to your store and your customers' needs.

Adding a Custom Size Chart with Code

Step 1: Create a Size Chart Page

Begin by creating a dedicated size chart page within your Shopify account. This page will serve as the reference point for the sizes available for your products.

Step 2: Navigate to the Code Editor

Access your Shopify admin to delve into the code editor. This step is crucial for injecting your custom size chart into your store’s layout.

Step 3: Creating a Size Chart Snippet

Generate a snippet of code for your size chart. This piece of code can be as straightforward or as complex as your needs dictate, allowing for customization and branding alignment.

<div class="pop-up-modal">
  <div class="pop-up-content">
    <span class="close-button">&times;</span>
    <span class="size-chart-content">{{ pages.size-chart.content }}</span>
  </div>
</div>

Step 4: Add the Size Chart Snippet to the theme.liquid File

Incorporate the size chart snippet into your theme.liquid file to ensure it's accessible from the product pages that require sizing information.

Step 5: Add a Size Chart Button

Implement a button on your product pages to trigger the size chart. This step improves the user interface, making the size chart easily accessible without cluttering the product page.

Adding a Size Chart without Code

Not comfortable with coding? No problem. Shopify offers solutions for non-coders as well, such as collapsible rows or pop-ups that display the size chart within your product page, enhancing user experience without the need for extensive technical skills.

Utilizing Apps for Size Charts

Several Shopify apps like Kiwi Sizing make adding size charts a breeze. These apps offer features like machine-learning-based size recommendations, which can significantly enrich the customer's shopping experience by predicting the best-fitting sizes.

Creating an Image-Based Size Chart

For those who prefer a more visual approach, image-based size charts added directly to your product images can be highly effective. Tools like Adobe Photoshop or Canva can help create these charts, combining visual appeal with practicality.

Final Thoughts on Implementation and Testing

Whichever method you choose, thorough testing across devices and browsers is paramount to ensure a consistent and smooth experience for all customers. It's also wise to solicit feedback from a small group of users before a full rollout to iron out any usability issues.

FAQs

Q: How do I know which method of adding a size chart is right for my store?
A: Choose based on your comfort with coding, the complexity of your size chart, and the degree of customization you desire. Apps offer a simpler, albeit sometimes less flexible, alternative for those averse to coding.

Q: Can size charts decrease my store's return rates?
A: Absolutely. By providing clear, accessible size information, you minimize the risk of ill-fitting purchases, thereby reducing the likelihood of returns.

Q: Are there any best practices for designing size charts?
A: Yes. Ensure your size chart is easy to read, visually appealing, and consistent with your brand's style. Additionally, offering measurements in multiple units (e.g., inches and centimeters) can cater to a wider audience.

Q: How can I make my size chart mobile-friendly?
A: Use responsive design principles when creating your size chart, ensuring that it scales appropriately across devices. Apps and Shopify’s built-in features typically handle this automatically.

By seamlessly integrating a size chart into your Shopify store, you not only enhance the shopping experience but also foster trust and confidence among your customers. Taking the time to implement this feature thoughtfully can lead to reduced return rates, increased customer satisfaction, and ultimately, a competitive edge in the bustling e-commerce landscape.