Walmart Opens Access to Off-Site Customer Journey Insights for Suppliers

Table of Contents

  1. Introduction
  2. The Evolution of Walmart's Data Solutions
  3. Understanding Digital Landscapes
  4. Diving Deeper: Features and Benefits
  5. Broader Implications for Retail Media
  6. Conclusion
  7. FAQ

Introduction

In today’s digitally-driven marketplace, understanding consumer behavior is critical for businesses looking to optimize their online presence and marketing initiatives. Imagine a tool that allows suppliers to track every step of a customer's online journey before making a purchase. Enter Digital Landscapes, Walmart's innovative solution aimed at providing just this level of detailed consumer insight. But what makes Digital Landscapes unique, and why is it a game-changer in the retail industry? This blog post delves into Walmart's latest offering, highlighting its impact on suppliers and marketers amidst the evolving landscape of digital advertising.

By the end of this article, readers will understand the capabilities of Digital Landscapes, its implications for supplier marketing strategies, and how it fits into Walmart’s broader digital ecosystem.

The Evolution of Walmart's Data Solutions

Walmart has long been at the forefront of leveraging data to enhance retail operations. With the launch of Walmart Data Ventures in 2021, the company signified its commitment to harnessing first-party data to bolster its business and provide value to its suppliers. The division’s flagship product, Walmart Luminate, set a new standard by offering robust analytics that suppliers could use to improve their engagement with Walmart's retail and ad businesses. Now, Digital Landscapes takes this a step further by enabling detailed tracking of online shopper behavior.

Understanding Digital Landscapes

What is Digital Landscapes?

Digital Landscapes is a powerful tool developed by Walmart to help suppliers gain deeper insights into online shopper behavior before a purchase is made. It tracks how customers discover products across the internet, the amount of time they spend shopping online, and the periods when they are most active.

Importance for Suppliers

For suppliers, the ability to track and understand this data is transformative. As Google's plans to phase out third-party cookies progress, having access to rich, first-party data becomes more critical. Digital Landscapes provides this, allowing suppliers to:

  • Understand how customers navigate the web before landing on a product page.
  • Identify the most effective channels and times for marketing campaigns.
  • Optimize their advertising strategies based on detailed customer journey data.

Diving Deeper: Features and Benefits

Enhanced Customer Journey Tracking

Digital Landscapes excels in mapping out the customer journey in unprecedented detail. This feature answers essential questions, such as:

  • Discovery Channels: How do customers find products?
  • Time Spent: How much time do they spend before purchasing?
  • Shopping Patterns: When are customers most likely to shop online?

These insights enable suppliers to tailor their marketing efforts more precisely, ensuring they reach customers at the right time and through the most effective channels.

Integration with Walmart Luminate

Users of Walmart Luminate can now integrate insights from Digital Landscapes to enhance their marketing campaigns further. Luminate analyzes daily engagement trends and traffic sources, including search engines, social media platforms, and Walmart’s owned channels. Combining this data with Digital Landscapes insights results in a comprehensive view of customer behavior, empowering suppliers to create more targeted and effective campaigns.

Boosting Advertising Efficiency

With Walmart’s first-party data, suppliers can build highly personalized advertising campaigns that drive sales through Walmart’s owned channels. This advantage is especially significant as the retail giant continues to expand its retail media business, evidenced by the 26% growth in Walmart Connect during the first quarter of the fiscal year 2025.

Closed-Loop Measurement Capabilities

Walmart’s collaboration with Disney Advertising exemplifies the innovation in its advertising strategies. Suppliers benefit from closed-loop measurement capabilities for brand campaigns across Disney+ and Hulu's CTV inventory. This partnership allows advertisers to track the effectiveness of their campaigns from exposure to purchase, providing a clear return on investment.

Broader Implications for Retail Media

The Shift to First-Party Data

As privacy regulations tighten and third-party cookies are phased out, the shift to first-party data becomes unavoidable. Digital Landscapes represents a significant step in this direction, providing rich, actionable insights that were previously difficult to obtain. Marketers and suppliers can no longer rely on broad, generalized data; they need specific, first-party data that offers deeper understanding and personalization.

Competitive Edge in Digital Marketing

For suppliers, partnering with Walmart provides a competitive edge. The detailed insights from Digital Landscapes, supplemented by tools like Walmart Luminate and collaborations with media giants, offer a marketing toolbox that few competitors can match. This toolkit not only drives immediate sales but also builds long-term brand loyalty by meeting customers’ needs more precisely.

Conclusion

Walmart’s introduction of Digital Landscapes underscores its commitment to helping suppliers navigate the complexities of the modern digital landscape. By providing a detailed view of the customer journey, this tool empowers suppliers to optimize their marketing strategies, improve customer engagement, and ultimately drive sales.

Digital Landscapes, combined with Walmart’s robust data-driven solutions like Walmart Luminate and the growing capabilities of Walmart Connect, illustrates how first-party data can revolutionize retail marketing. As the industry moves away from third-party cookies, tools like Digital Landscapes are not just valuable—they are indispensable.


FAQ

What is Digital Landscapes?

Digital Landscapes is a Walmart tool designed to provide suppliers with detailed insights into consumer online behaviors before they make a purchase.

How does Digital Landscapes benefit suppliers?

It allows suppliers to understand how consumers find their products, how much time they spend before purchasing, and when they are most likely to shop, enabling more effective marketing strategies.

How does Digital Landscapes integrate with Walmart Luminate?

Users of Walmart Luminate can utilize insights from Digital Landscapes to further enhance their data analytics, providing a more comprehensive view of customer behaviors and optimizing marketing efforts.

Why is first-party data important?

With third-party cookies being phased out, first-party data offers rich, actionable insights that are compliant with privacy regulations, helping marketers create more personalized and effective campaigns.

What is Walmart Connect?

Walmart Connect is Walmart’s advertising business, which grew by 26% in the first quarter of fiscal year 2025, driven by its use of first-party data to build personalized advertising campaigns.