Table of Contents

1. Introduction
2. How Does EVM Customer Testimonials Work?
3. How Does Zigpoll Customer Surveys Work?
4. How Much Does EVM Customer Testimonials Cost?
5. How Much Does Zigpoll Customer Surveys Cost?
6. Cost Analysis: EVM Customer Testimonials vs. Zigpoll Customer Surveys
7. User Reviews & Customer Support Insights
8. Integration and Compatibility Comparison
9. Conclusion

Introduction

Survey after survey, feedback emerges as the cornerstone of business improvement and customer satisfaction. In the bustling digital market, Shopify apps devoted to gathering customer testimonials and conducting surveys are indispensable tools for driving trust and enhancing service quality. Let's delve into two notable options: EVM Customer Testimonials and Zigpoll Customer Surveys. Both apps promise to seamlessly integrate with Shopify, fostering a robust feedback loop and enriching the customer experience.

How Does EVM Customer Testimonials Work?

EVM Customer Testimonials is a platform designed to collect and display customer testimonials in a visually appealing grid or slideshow format. It simplifies the process of gathering customer feedback directly through a submission form. But why does this matter to businesses? The presentation of real customer experiences on a site can significantly boost credibility and aid in converting prospects. For Entrepreneurs and small enterprises, the ease of customization and the ability to import/export testimonials offer a significant advantage. On the other hand, larger businesses can leverage the dedicated support and extended testimonial capacity to maintain a broad spectrum of customer voices.

How Does Zigpoll Customer Surveys Work?

Zigpoll Customer Surveys, on the other hand, casts a wider net by implementing post-purchase, abandoned checkout, on-site, email, and SMS surveys. Its diverse survey distribution and AI-driven insights are crucial for businesses aiming to understand customer behavior and optimize strategies. Seamless integration with Shopify places valuable data at businesses' fingertips, enabling them to tailor customer experiences and identify trends. The unlimited surveys and multilanguage support are especially useful for companies targeting a global audience, providing localization and scalability.

How Much Does EVM Customer Testimonials Cost?

Investing in a testimonials solution that is both cost-effective and functional can be a game-changer for businesses. EVM Customer Testimonials offers a Free Plan, which allows newcomers the ability to establish trust without the immediate overhead. However, as a business scales, there are Basic ($7.99/month) and Standard ($14.99/month) plans, enhancing features and customer support, inclusive of startups to larger enterprises. No additional costs are listed, which brings a transparent pricing structure to the forefront.

How Much Does Zigpoll Customer Surveys Cost?

Zigpoll diverges with a tiered pricing model starting with a Lite Plan (Free), scaled up through Basic ($10/month), Standard ($25/month), to Pro ($100/month). The choice is predicated on survey response volumes and advanced features like AI Insights. The diversity in plans accommodates the full spectrum of Shopify stores, from budding to established, with the added benefit of no additional fees, ensuring financial predictability.

Cost Analysis: EVM Customer Testimonials vs. Zigpoll Customer Surveys

Pricing reflects not only the cost but the value; EVM's strength lies in its testimonial-focused features, which begin free of charge. Zigpoll, however, scaling from free to premium levels, offers versatility in survey responses and advanced analytics. Promotions or trials were not mentioned, but each caters to different financial thresholds and operational scales, with Zigpoll's Pro Plan being designed for unlimited, data-centric businesses ready to invest in deep customer insights.

User Reviews & Customer Support Insights

Is EVM Customer Testimonials Good?

With a 4.8-star rating across 417 reviews, EVM Customer Testimonials stands as a well-regarded player. Users likely appreciate its ease of use and customization capabilities, aligning with the app's purpose. Customer support, which includes live chat, appears to be an influential factor in its favor.

Is Zigpoll Customer Surveys Good?

Zigpoll, distinguished by a perfect 5-star rating from 219 users, suggests an unparalleled user experience. Its multilingual survey capability and seamless integrations perhaps contribute to this flawless score. The scale of positive feedback also implies a strong support structure.

User Preference: EVM Customer Testimonials or Zigpoll Customer Surveys?

Although Zigpoll's perfect score suggests superior satisfaction, EVM's broader user base indicates widespread adoption. This discrepancy may stem from their diverse functionalities, with EVM focusing on showcasing testimonials while Zigpoll offers comprehensive survey and analytics tools.

Integration and Compatibility Comparison

EVM Customer Testimonials Integrations:

EVM Customer Testimonials integrates with the app 'flits', enhancing customer account pages on Shopify, thereby possibly increasing the testimonial app's user engagement.

Zigpoll Customer Surveys Integrations:

Zigpoll lists integrations with a vast array of marketing tools such as Klaviyo, Mailchimp, and analytics services like Google Analytics, promoting a more interconnected ecosystem with a focus on data-driven decision-making.

Conclusion

EVM Customer Testimonials and Zigpoll Customer Surveys cater to diverse aspects of feedback collection. Users have signaled their satisfaction with both, although the reasons differ—EVM's ease of showcasing testimonials and Zigpoll's survey versatility and analytics. Strengths & Weaknesses: EVM is highly accessible and tailored for testimonial display, while Zigpoll provides in-depth AI analysis of survey data. One notable area for improvement for EVM could be expanding its integrations to match Zigpoll's extensive list. Recommendations: For businesses seeking a focused testimonials display with an entry-level cost, EVM Customer Testimonials could be the optimal choice. Zigpoll Customer Surveys, with its data-centric approach, might serve growing businesses seeking to leverage customer insights to inform their strategy better. In a market where feedback is king, choosing the right platform is pivotal to nurturing customer relations and driving business growth.

Still Searching for the Right Fit?

Discovering the perfect Shopify app for gathering customer feedback can be quite the ordeal. But have you tried the Hulk NPS Post Purchase Survey yet? Developed by HulkApps.com, this app is designed to engage your customers post-purchase, providing you with invaluable insights directly from the source.

Key Features of Hulk NPS Post Purchase Survey

The Hulk NPS Post Purchase Survey stands out with its ability to seamlessly integrate into your Shopify store, offering a plethora of tailored survey options such as checkout surveys, product surveys, and exit surveys. These key features help you gauge your net promoter score and delve into your customers' experiences. Some standout attributes include:

• One-Click Installation: Get up and running without any complex setup processes.
• Customizable Surveys: Tailor surveys that resonate with your brand and customer base.
• Conditional Logic: Create dynamic paths within your surveys, enhancing relevance and engagement.
• Analytics Dashboard: Quickly analyze the feedback data and action improvements.
• Embedding Ease: Place your surveys neatly into the Thank You page, boosting the likelihood of customer responses.

With such capabilities at your fingertips, the Hulk NPS Post Purchase Survey app gives you a complete toolbox for understanding and elevating customer satisfaction and loyalty.

Why We Recommend Hulk NPS Post Purchase Survey

We believe in empowering merchants like you with tools that make a difference. What better way to improve your services than by listening to those who matter most – your customers. By choosing Hulk NPS Post Purchase Survey, you're investing in a relationship with your clientele that's based on transparency and growth. Moreover, the ease of use and the depth of insights provided by this app can truly transform how you perceive customer feedback.

Pricing Structure

Hulk NPS Post Purchase Survey comes with a free plan, making it accessible for stores of any size to get started. After the initial 7-day free trial, you can choose from the offered pricing plans—one to fit every stage of your business growth.

Outro with a Call-to-Action

Are you ready to start the conversation with your customers that leads to better products, enhanced services, and a stronger brand? Make the smart move by trying the Hulk NPS Post Purchase Survey app today. It's more than just an app; it's your direct line to customer experience improvement.

Discover the Hulk NPS Post Purchase Survey App Now

Begin the journey towards refined customer service and see where it takes your Shopify store!