Table of Contents
- Introduction
- How Does Flits: Customer Account Page Work?
- How Does Marsello: Loyalty & Marketing Work?
- How Much Does Flits: Customer Account Page Cost?
- How Much Does Marsello: Loyalty & Marketing Cost?
- Cost Analysis: Flits: Customer Account Page vs. Marsello: Loyalty & Marketing
- User Reviews & Customer Support Insights
- Conclusion
Introduction
According to recent statistics, 80% of a business's future profits will come from just 20% of their existing customers. This emphasizes the importance of not only creating a strong customer base, but also maintaining it using loyalty and reward programs. These rewards act as a magnet to keep your customer drawn to your business. To aid in this, several Shopify apps have been developed to enrich customer loyalty. In this article, we will examine two of these, the Flits: Customer Account Page and the Marsello: Loyalty & Marketing.
How Does Flits: Customer Account Page Work?
Flits: Customer Account Page by Flits is a Shopify app that aims to transform your customer account page into a functional portal where customers can view their profiles, order history, and other relevant data. Its primary goal is to enhance customer retention by offering visibility and control to the customer. This app offers features like a customizable customer account page, recently viewed items, re-order buttons, and social login for one-click login. It also has add-ons like Wishlist to save products for later, and store credit- a comprehensive reward program. Whether you're a small business aiming to optimize the customer journey or a large enterprise looking for advanced customization, this app caters to all your needs.
How Does Marsello: Loyalty & Marketing Work?
The Marsello: Loyalty & Marketing app, developed by Marsello, helps Shopify store owners launch a world-class loyalty and rewards program using data from their existing Point Of Sale (POS) system and Shopify. This app allows businesses to acquire, reward, and email their customers in an automated manner. Customizable loyalty programs, powerful email and SMS campaigns, and detailed loyalty reports, are a few of the many features Marsello offers. This app can streamline your loyalty and marketing strategy, irrespective of whether you're a growing business or an established brand.
How Much Does Flits: Customer Account Page Cost?
Flits: Customer Account Page offers three pricing plans. The Basic plan, apt for startups, costs $4.99/month, offering features like a customer account page, profile, order history, and add-ons ranging from $2-$20/month. The Business plan is suitable for small to medium businesses. It costs $19.99/month, provides all the features of the Basic plan and additionally offers features like multi-language support, add-ons ranging from $15-$150/month, etc. Lastly, for larger enterprises, the Enterprise plan comes at $29.99/month. It offers all Business plan features, plus other benefits like custom API, add-ons ranging from $20-$200/month, etc.
How Much Does Marsello: Loyalty & Marketing Cost?
Marsello: Loyalty & Marketing offers one primary Marsello Pro plan, costing $135/month. This plan provides a loyalty program, Email & SMS Campaigns, Marketing Automation, and more, making it a comprehensive package suitable for businesses at varying scales.
Cost Analysis: Flits: Customer Account Page vs. Marsello: Loyalty & Marketing
The Flits: Customer Account Page app offers a more affordable and flexible pricing range than Marsello: Loyalty & Marketing, with its most basic tier being especially inviting for startups. Marsello, while having higher pricing, offers a comprehensive package packed with robust features, making it a worthy investment for businesses with a bigger budget and higher requirements.
User Reviews & Customer Support Insights
Is Flits: Customer Account Page Good?
Flits: Customer Account Page has an impressive rating of 4.8 stars, based on 597 reviews, which indicates users are highly satisfied with this app. Its comprehensive customer portal and easy-to-understand interface could be strong factors contributing to the high rating.Is Marsello: Loyalty & Marketing Good?
Marsello: Loyalty & Marketing, with an average rating of 4.5 stars from 365 reviews, also maintains a positive reputation among its users. The app's potent loyalty and marketing automation features might be the driving force behind these positive reviews.Which App is Better according to users?
Although both apps perform strongly in terms of customer feedback, Flits: Customer Account Page takes a slight edge due to its higher average rating and more number of reviews.Integrations and Compatibility
Flits: Customer Account Page integrates seamlessly with compatible platforms such as Shopify POS, Checkout, Shopify Flow, and more. Marsello: Loyalty & Marketing also offers integration capabilities with platforms like Shopify POS, Checkout, Shopify Flow, Google My Business and more.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
