Table of Contents
- Introduction
- How Does Okendo: Product Reviews & UGC Work?
- How Does Junip ‑ Product Reviews & UGC Work?
- How Much Does Okendo: Product Reviews & UGC Cost
- How much does Junip ‑ Product Reviews & UGC cost?
- Cost Analysis: Okendo: Product Reviews & UGC vs. Junip ‑ Product Reviews & UGC
- User Reviews & Customer Support Insights
- Integration and Compatibility Comparison
- Conclusion
Introduction
In the bustling e-commerce world, customer reviews serve as a crucial factor in shaping a potential customer's purchasing decision. Research suggest that 91% of people regularly or occasionally read online reviews, and 84% trust online reviews as much as personal recommendations. Thus, product review apps like Okendo: Product Reviews & UGC and Junip ‑ Product Reviews & UGC gain their primal relevance. These technology companions not only help build customer trust but also improve product visibility, profoundly influencing purchasing decisions.
How Does Okendo: Product Reviews & UGC Work?
Okendo, launched in June 2018, is a customer marketing platform geared towards developing stronger customer relationships. It uses a combination of customer ratings, reviews, visual UGC, Q&A, and NPS to drive customer advocacy and provide a more personalized customer experience. It offers useful features that help in garnering actionable insights into customer preferences and behaviors. For instance, the media galleries feature in the "Essential" plan makes showcasing positive reviews, along with customer photos and videos, on your website straightforward, while the automated review request emails save precious time. Moreover, the multi-store syndication feature in the "Power" plan consolidates reviews from multiple stores, giving potential customers a richer understanding of your products.
How Does Junip ‑ Product Reviews & UGC Work?
Launched in 2019, Junip ‑ Product Reviews & UGC assists businesses in gathering, managing, and displaying reviews, all on one platform. Junip ensures that reviews are easy to handle, freeing businesses to focus on growth. From clickable, mobile-first review forms that help improve conversion rates to powerful admin tools that let users reply to reviews and share on social media, Junip streamlines the review process. Its standard plan even offers marketing integrations and Google Shopping feature, enhancing its utility.
How Much Does Okendo: Product Reviews & UGC Cost
Okendo offers four pricing plans catering to businesses of different scales. The "Essential" package at $19 per month is great for beginners or small businesses, whereas the "Advanced" package at $499 per month covers advanced features necessary for large scale organizations, including a dedicated Customer Success Manager.
How much does Junip ‑ Product Reviews & UGC cost?
Junip has a somewhat similar pricing model, with a free basic package and its most expensive offer – "Standard" plan at $74 per month for high volume businesses. The basic plan covers up to 50 reviews per month, along with email support, while the more advance plans offer additional features like marketing integrations and custom questions.
Cost Analysis: Okendo: Product Reviews & UGC vs. Junip ‑ Product Reviews & UGC
When comparing the two platforms, Junip's "Free" basic plan might attract businesses that are just starting out. However, in the long run, Okendo's variety of pricing tiers offer more flexibility and advanced features that cater to different business sizes and budgets.
User Reviews & Customer Support Insights
Is Okendo: Product Reviews & UGC good?
With an impressive rating of 4.9 stars gleaned from 791 reviews, users seem to appreciate Okendo. The various features and the capability to handle a large number of reviews specified in each pricing tier might be factors contributing to this high user rating.Is Junip ‑ Product Reviews & UGC good?
Junip, too, enjoys high esteem among users, boasting a perfect 5-star rating from 393 reviews. Its user-friendly interface, and responsive email and chat support could possibly be driving this positive reception.User Preference: Okendo: Product Reviews & UGC or Junip ‑ Product Reviews & UGC?
Both Okendo and Junip have garnered excellent user ratings. However, Okendo, with more user reviews, hints at a potentially larger user base, perhaps owing to a longer presence in the market and a wider range of features and more flexible pricing.Integration and Compatibility Comparison
Okendo: Product Reviews & UGC Integrations:
Okendo integrates with Shopify Flow, Smile, Zendesk, Gorgias, LoyaltyLion, Klaviyo, Postscript, etc. These integrations enhance their functional capacity, making it easier for businesses to manage customer experiences seamlessly.Junip ‑ Product Reviews & UGC Integrations:
On the other hand, Junip supports integration with Shopify Flow, Klaviyo, Omnisend, Postscript, Google Shopping, Attentive, Drip, and more, which enables smoother workflow and enhances the capabilities of this app. Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
Smart AI Approval:
This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
Social Sharing:
Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
Photo Reviews:
Customers can add photos to their reviews. It gives others a real look at what they can expect.
Custom Fields:
Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
Structured Data:
Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
