Table of Contents
- Introduction
- How Does Rivo: Loyalty & Referrals Work?
- How Does Rise.ai: Gift Cards & Loyalty Work?
- How Much Does Rivo: Loyalty & Referrals Cost?
- How Much Does Rise.ai: Gift Cards & Loyalty Cost?
- Cost Analysis: Rivo: Loyalty & Referrals vs. Rise.ai: Gift Cards & Loyalty
- User Reviews & Customer Support Insights
- Integrations and Compatibility
- Conclusion
Introduction
Did you know loyalty programs have the potential to increase a brand's market share by up to 20%? Yes, you heard it right. Furthermore, brands that incorporate loyalty programs, on average, register a 5-10% increase in revenue. Loyalty and rewards programs have become essential tools for businesses to keep their customers coming back. Today, we'll delve deep into two highly-rated Shopify apps, Rivo: Loyalty & Referrals and Rise.ai: Gift Cards & Loyalty, to understand how they can optimize your customer retention strategy.
How Does Rivo: Loyalty & Referrals Work?
Founded by Stuart, Rivo: Loyalty & Referrals aims to build customer retention by focusing solely on boosting your metrics. The app ships product updates weekly, ensuring the most current and best features are available for users. Here are some of the defining features and benefits: 1. Monthly Orders: The application supports 500 to 3,000 monthly orders depending on the plan. This scalability is perfect for businesses of all sizes. 2. Advanced Rewards & VIP Tiers: With varying reward tiers available, businesses can motivate customers to shop more to reach the next tier, thereby increasing sales. 3. Custom Actions & Developer Toolkit: For larger enterprises needing more flexibility, the app allows custom actions and offers an extensive developer toolkit. 4. Integrations: The app can be integrated seamlessly with a user-friendly shop stack including Shopify POS, Checkout, Shopify Flow, and a host of other tools. Imagine a beginner eCommerce business using Rivo. By utilizing the starter plan, small businesses can track up to 500 orders a month, offer advanced rewards, and make use of the Loyalty Page Builder and prompts designed to incentivize purchases.
How Does Rise.ai: Gift Cards & Loyalty Work?
Rise.ai: Gift Cards & Loyalty aims to position itself as the go-to platform for gift card and store credit management, ultimately giving businesses the tools they need to increase customer loyalty. Let's have a look at some of its critical features: 1. Advanced Gift Card Program & Bulk Gift Card Creation: Gift cards are a powerful tool to attract new customers while retaining the existing ones. 2. Store Credit Management: Rise.ai allows businesses to reward their faithful customers with store credit incentives, thereby nurturing customer loyalty. 3. Rewards, Referrals, Refunds: With a multi-pronged strategy, the app ensures improved retention rate and customer lifetime value. 4. Multilingual: In a globalized world, having an app that supports multiple languages like English, French, Spanish, and German can help businesses cater to a wider audience. Consider a medium-sized business using the Pro plan from Rise.ai. With access to the advanced gift card program, bulk gift card creation, and the ability to issue store credits, they would be well-equipped to increase customer loyalty and subsequently, their sales.
How Much Does Rivo: Loyalty & Referrals Cost?
Rivo offers three pricing plans: Starter ($49/month), Growth ($189/month), and Premium ($349/month). Each plan is designed with specific needs in mind, catering to everyone from startups to large corporations. There are no hidden costs, so businesses can choose a plan based on their budget and requirements.
How Much Does Rise.ai: Gift Cards & Loyalty Cost?
Rise.ai also offers multiple plans, ranging from Starter ($19.99/month) to Premium ($599.99/month). Each tier offers more complex and diverse features, commensurate with its price. It boasts excellent value for money and is easy to incorporate into most budgets.
Cost Analysis: Rivo: Loyalty & Referrals vs. Rise.ai: Gift Cards & Loyalty
On the face of it, Rise.ai seems to be the more affordable option, particularly when considering startups and smaller businesses. It also offers a wider range of price plans, catering to a more extensive clientele. However, Rivo's top-tier plan gives businesses access to an extensive developer toolkit, making it a viable option for larger enterprises needing more custom actions.
User Reviews & Customer Support Insights
Is Rivo: Loyalty & Referrals Good?
Boasting a remarkable 4.9-star average rating from 1831 reviews, Rivo’s high user satisfaction rate is impressive. The app's world-class customer service and continuous weekly updates probably play a significant role in this.Is Rise.ai: Gift Cards & Loyalty Good?
With a solid rating of 4.8 stars based on 1045 reviews, Rise.ai is also highly rated. This might be due to the app's ease of use, its multilingual feature, and the wide range of beneficial features it provides.Integrations and Compatibility
Rivo: Loyalty & Referrals Integrations:
Apart from Shopify POS and Checkout, Rivo seamlessly integrates with other software like Klaviyo, Gorgias, Mailchimp, and more.Rise.ai: Gift Cards & Loyalty Integrations:
In addition to Shopify POS and Checkout, Rise.ai is compatible with an array of leading tools like Klaviyo, Recharge, Okendo, and several others, making it a versatile choice.Our Top Recommendations For Your Store
While loyalty and rewards programs are key to retaining customers, other tools can also play a significant role in enhancing customer engagement and trust. Here are three apps that can help you build a stronger connection with your customers:
SC Conjured Referrals
Encourage your customers to become brand advocates with SC Conjured Referrals. This app helps you create a referral program that rewards your customers for sharing your products. It’s user-friendly and integrates directly with your Shopify admin, offering a free plan with more robust options starting at $19/month. Merchants appreciate its straightforward setup and the positive impact on sales.
Want to harness the power of word-of-mouth? Try out SC Conjured Referrals today.
Hulk Mobile App Builder
Beyond loyalty programs, providing a seamless mobile shopping experience can significantly increase customer retention. The Hulk Mobile App Builder allows you to create a native mobile app for your Shopify store without any coding. With features like real-time push notifications and a comprehensive dashboard, starting at $79/month, it's a valuable asset for any merchant looking to boost mobile engagement.
Ready to go mobile? Build your app with Hulk Mobile App Builder.
Opinew Product Reviews App UGC
Trust is essential in ecommerce, and displaying authentic customer reviews can help establish that trust. Opinew Product Reviews App UGC enables you to collect and showcase customer reviews, including photo and video reviews. This app offers a free plan and advanced features from $19/month, making it a favorite for its user-friendly interface and excellent customer support.
Looking to build trust with reviews? Start with Opinew today.
Each of these apps offers unique features that can help you improve customer engagement and trust, which are crucial for building loyalty. Which one will you integrate into your Shopify store first?
