Introduction
You've probably heard of Loox and Rivo Reviews if you have a Shopify store. Both are well-known apps aimed at boosting ecommerce sales by showcasing customer reviews and testimonials. But which one is better for your specific use case? In this article, we will compare Loox and Rivo Reviews in terms of their key features, benefits, pricing, and user reviews to help you make an educated decision.
Overview of Loox
Loox is a fully-featured reviews app for Shopify-focused on photo reviews. Let’s dive deeper into its specifics:
Key Features:
Loox encourages photo reviews, which enhance credibility and boost sales. Reviews can be automated and customised thanks to various scheduling and automation features. Additionally, it leverages social proof by allowing for importation and sharing of reviews on social media sites.
Benefits:
Loox's visual reviews create trust, which can lead to increased conversion rates. The automation saves time, and its excellent customization options allow you to perfectly match the look and feel of your store. The social media integration helps widen your audience reach.
Pricing:
Loox offers a free trial and four price ranges: Basic $9.99/month, Advanced $29.99/month, Pro $59.99/month, and an Unlimited plan at $99.99/month. Features vary by plan, with higher-tier plans offering more inclusions like unlimited email requests and signature features.
Overview of Rivo Reviews
Rivo Reviews is another Shopify app aiming to gain consumer trust via customer reviews. Here’s what it offers:
Key Features:
Rivo Reviews also encourages user-generated content through photo and video reviews. It facilitates opportunity for customers to ask questions and get answers directly, fostering active engagement. It also provides performance analysis tools for insight into the effectiveness of your reviews.
Benefits:
The combination of reviews, Q&A involvement, and performance analysis make Rivo Reviews a comprehensive engagement tool. It can help generate content, improve SEO, and increase conversion rates. Plus, it builds trust through customer interaction.
Pricing:
There’s a free plan and two paid plans: Starter at $7.99/month and Pro at $14.99/month. While the paid plans unlock features like photo and video reviews, the free plan has sufficient features to start with.
Direct Comparison
Both Loox and Rivo Reviews focus on customer photo reviews, enhancing trust and boosting sales. Loox stands out with its social media integration, while Rivo Reviews offers unique features like a customer Q&A and performance analysis tools. Loox has a more diverse pricing scheme, making it a suitable choice for different budget sizes. In contrast, Rivo Reviews offers affordable pricing options and a free tier.
Pros and Cons
Loox:
Pros: Intuitive interface, extensive customization options, robust automation features, social media integration.
Cons: No free plan, photo reviews emphasis may not suit all stores.
Rivo Reviews:
Pros: Free plan available, user interaction features, performance analysis included.
Cons: Less customization options, lack of social media integration.
User Reviews and Ratings
Loox: Scores high marks for customer support and ease of use, 7/10 on TrustRadius at the time of writing.
Rivo Reviews: Appreciated for its free plan and the Q&A section, 7.4/10 on TrustRadius at the time of writing.
Conclusion/Recommendation
Both Loox and Rivo Reviews offer valuable services catering to different needs. If social media integrations and high customization are priorities, Loox is a good fit. If you prefer a free, Q&A oriented reviews tool with analytics, Rivo Reviews is the one to choose. But don't just take our word for it - considering the specific needs of your ecommerce store, explore both to find the best fit.
Frequently Asked Questions
Q: Do both apps offer mobile compatibility?
A: Yes, both apps are fully compatible with mobile interfaces.
Q: Can I import reviews from other platforms?
A: While Loox provides a feature to import reviews, Rivo Reviews currently does not.
Q: Can I customize the look of the reviews in my store?
A: Yes. Both Loox and Rivo Reviews offer tools for customization of reviews to match your store's aesthetics.
Still Searching for the Right Fit?
If you haven't settled on a review app after our comparison, you might want to explore the Shopify Product Reviews & Ratings App by HulkApps. With a 4.7-star rating from over 300 users, this app is more than just a tool—it's a solution. Here's a snapshot of its standout features:
- Smart AI Approval: This tool auto-publishes positive reviews. It means your store always shows the best feedback, helping build trust with shoppers.
- Social Sharing: Share customer reviews easily on social media platforms. It's a great way to let more people know about the good things customers are saying.
- Photo Reviews: Customers can add photos to their reviews. It gives others a real look at what they can expect.
- Custom Fields: Add up to 5 extra fields in your review form. It helps you get more specific feedback about things like product size, color, or delivery.
- Structured Data: Improve your store's online visibility. Show customer review counts in search results, making your products stand out more.
HulkApps offers different plans to fit your needs, including a free option. Check out the HulkApps Product Reviews for a full review solution.
